IIS 8.5.9600 on Server 2012 R2 Becomes Unresponsive/Needs RebbotRSS

1 reply

Last post Jul 09, 2020 07:42 AM by Jalpa Panchal

  • IIS 8.5.9600 on Server 2012 R2 Becomes Unresponsive/Needs Rebbot

    Jul 08, 2020 08:16 PM|Kjax|LINK

    I've had numerous issues with IIS 8.5 becoming unresponsive, necessitating a server reboot to get the service back up and running.  All FTP connections to the IIS IP are not allowed until the reboot.  The only thing I see in the inetpub logs at the time of the hang are ControlChannelOpened commands with no corresponding ControlChannelClosed commands.

    2020-07-03 04:40:55  ControlChannelOpened - - 0 0 103d5304-b76d-4df8-8cc9-672a7fa675d1 -
    2020-07-03 04:40:55  USER tmdftp 331 0 0 103d5304-b76d-4df8-8cc9-672a7fa675d1 -
    2020-07-03 04:41:02  21 ControlChannelOpened - - 0 0 63ac568f-afa9-46c2-ab8d-46b02284cbfd -
    2020-07-03 04:41:02  21 USER tmdftp 331 0 0 63ac568f-afa9-46c2-ab8d-46b02284cbfd -

    After a reboot of the server, the IIS will work as it should for a few weeks before expieriencing this issue again.  Inetpub logs always show the same thing.

  • Re: IIS 8.5.9600 on Server 2012 R2 Becomes Unresponsive/Needs Rebbot

    Jul 09, 2020 07:42 AM|Jalpa Panchal|LINK

    the firewall in between you and the FTP server the firewall could be causing problems with passive mode FTP connections. Which is what explorer uses by default. You can change explorer to use active connections (also called port mode) with the following steps:

    1)Open Internet Explorer

    2)Tools->Internet Options

    3)Go to the advanced tab

    4)Under Browsing, click to clear the Enable folder view for FTP sites checkbox.

    5)Click to select the Use Passive FTP (for firewall and DSL modem compatibility) checkbox.

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