Not receiving NDR send to Reply-To addressRSS

1 reply

Last post May 13, 2019 02:46 AM by Jalpa Panchal

  • Not receiving NDR send to Reply-To address

    May 10, 2019 09:22 PM|Benjamin.DeLaRosa|LINK

    Using IIS 6.0, SMTP Virtual Server, we are able to send without issue, but when sending to an invalid email address, we are not receiving the NDR in the inbox of the Reply-To address. This only happens when we configure the Reply-To address to be a Microsoft Exchange email account. I have tested this using an email group, and a single-user email inbox, but both tests yielded the same results. I have been in communication with Microsoft Support for a week regarding this issue, and they have simply stopped offering more help beyond referring me to other Microsoft Support avenues, i.e. the forum, or signing up for a support package. I have plenty of logs to share, but am unwilling to post them on a public forum. Please provide an address to which I can forward those logs in your reply. Thank you.

  • Re: Not receiving NDR send to Reply-To address

    May 13, 2019 02:46 AM|Jalpa Panchal|LINK

    Hi,

    You could paste the log file in private message if it's not too big.

    Regards,

    Jalpa.

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