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Web Platform Installer - WordPress Install hangs - Error loading rating filesRSS

5 replies

Last post Mar 13, 2019 01:34 AM by Jalpa Panchal

  • Web Platform Installer - WordPress Install hangs - Error loading rating files

    Feb 04, 2019 07:11 PM|jgoakley|LINK

    I'm trying to install WordPress using the Web Platform Installer and it appears to hang after installing the necessary components. Here is the log WPI log file. (I have a feeling it has something to do with the "error loading rating files" message. The request to http://www.microsoft.com/web/handlers/WebPI.ashx?command=getatomfeedwithavgratingquery is just returning an empty response which causes the XML parser to fail)

    Any help would be greatly appreciated!

    Thanks!

    DownloadManager Information: 0 : Loading product xml from: https://go.microsoft.com/?linkid=9842185
    DownloadManager Information: 0 : https://go.microsoft.com/?linkid=9842185 responded with 302
    DownloadManager Information: 0 : Response headers:
    HTTP/1.1 302 Moved Temporarily
    Location: https://webpifeed.blob.core.windows.net/webpifeed/WebProductList.xml
    Server: Kestrel
    Request-Context: appId=cid-v1:9b037ab9-fa5a-4c09-81bd-41ffa859f01e
    X-Response-Cache-Status: True
    X-Powered-By: ASP.NET
    Content-Length: 0
    Expires: Mon, 04 Feb 2019 18:46:27 GMT
    Cache-Control: max-age=0, no-cache, no-store
    Pragma: no-cache
    Date: Mon, 04 Feb 2019 18:46:27 GMT
    Connection: keep-alive
    Strict-Transport-Security: max-age=31536000 ; includeSubDomains
    
    
    DownloadManager Information: 0 : https://webpifeed.blob.core.windows.net/webpifeed/WebProductList.xml responded with 304
    DownloadManager Information: 0 : Response headers:
    HTTP/1.1 304 The condition specified using HTTP conditional header(s) is not met.
    Server: Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0
    x-ms-request-id: 61929c22-501e-0138-3fb9-bc3f65000000
    x-ms-version: 2009-09-19
    Date: Mon, 04 Feb 2019 18:46:26 GMT
    
    
    DownloadManager Information: 0 : Remote file has not changed, using local cached file: C:\Users\UserName\AppData\Local\Microsoft\Web Platform Installer\1343597488.xml.temp
    DownloadManager Warning: 0 : Could not resolve keyword ID 5nine
    DownloadManager Warning: 0 : Could not resolve keyword ID Security
    DownloadManager Warning: 0 : Could not resolve keyword ID 5nine
    DownloadManager Warning: 0 : Could not resolve keyword ID Security
    DownloadManager Warning: 0 : Could not resolve keyword ID Backup
    DownloadManager Warning: 0 : Could not resolve keyword ID Portal
    DownloadManager Warning: 0 : Could not resolve keyword ID Backup
    DownloadManager Warning: 0 : Could not resolve keyword ID Portal
    DownloadManager Warning: 0 : Could not resolve keyword ID Backup
    DownloadManager Warning: 0 : Could not resolve keyword ID Resource Provider
    DownloadManager Warning: 0 : Could not resolve keyword ID VMWare
    DownloadManager Warning: 0 : Could not resolve keyword ID Hybrid Cloud
    DownloadManager Warning: 0 : Could not resolve keyword ID Windows Azure Pack
    DownloadManager Warning: 0 : Could not resolve keyword ID Cloud Assert
    DownloadManager Warning: 0 : Could not resolve keyword ID VMWare
    DownloadManager Warning: 0 : Could not resolve keyword ID Hybrid Cloud
    DownloadManager Warning: 0 : Could not resolve keyword ID Windows Azure Pack
    DownloadManager Warning: 0 : Could not resolve keyword ID Cloud Assert
    DownloadManager Warning: 0 : Could not resolve keyword ID VMWare
    DownloadManager Warning: 0 : Could not resolve keyword ID Hybrid Cloud
    DownloadManager Warning: 0 : Could not resolve keyword ID Windows Azure Pack
    DownloadManager Warning: 0 : Could not resolve keyword ID Cloud Assert
    DownloadManager Warning: 0 : Could not resolve keyword ID Usage
    DownloadManager Warning: 0 : Could not resolve keyword ID Billing
    DownloadManager Warning: 0 : Could not resolve keyword ID Hybrid Cloud
    DownloadManager Warning: 0 : Could not resolve keyword ID Windows Azure Pack
    DownloadManager Warning: 0 : Could not resolve keyword ID Cloud Assert
    DownloadManager Warning: 0 : Could not resolve keyword ID Usage
    DownloadManager Warning: 0 : Could not resolve keyword ID Billing
    DownloadManager Warning: 0 : Could not resolve keyword ID Hybrid Cloud
    DownloadManager Warning: 0 : Could not resolve keyword ID Windows Azure Pack
    DownloadManager Warning: 0 : Could not resolve keyword ID Cloud Assert
    DownloadManager Warning: 0 : Could not resolve keyword ID Usage
    DownloadManager Warning: 0 : Could not resolve keyword ID Billing
    DownloadManager Warning: 0 : Could not resolve keyword ID Hybrid Cloud
    DownloadManager Warning: 0 : Could not resolve keyword ID Windows Azure Pack
    DownloadManager Warning: 0 : Could not resolve keyword ID Cloud Assert
    DownloadManager Warning: 0 : Could not resolve keyword ID Usage
    DownloadManager Warning: 0 : Could not resolve keyword ID Billing
    DownloadManager Warning: 0 : Could not resolve keyword ID Hybrid Cloud
    DownloadManager Warning: 0 : Could not resolve keyword ID Windows Azure Pack
    DownloadManager Warning: 0 : Could not resolve keyword ID Cloud Assert
    DownloadManager Warning: 0 : Could not resolve keyword ID Cloud Cruiser
    DownloadManager Warning: 0 : Could not resolve keyword ID Billing
    DownloadManager Warning: 0 : Could not resolve keyword ID Showback
    DownloadManager Warning: 0 : Could not resolve keyword ID Cloud Cruiser
    DownloadManager Warning: 0 : Could not resolve keyword ID Billing
    DownloadManager Warning: 0 : Could not resolve keyword ID Showback
    DownloadManager Warning: 0 : Could not resolve keyword ID Terawe
    DownloadManager Information: 0 : Filtering by current OS
    DownloadManager Information: 0 : Loading product xml from: https://aka.ms/webapplicationlist
    DownloadManager Information: 0 : https://aka.ms/webapplicationlist responded with 301
    DownloadManager Information: 0 : Response headers:
    HTTP/1.1 301 Moved Permanently
    Location: https://webgallery.microsoft.com/feed/webapplicationlist.xml
    Server: Kestrel
    Request-Context: appId=cid-v1:b47e5e27-bf85-45ba-a97c-0377ce0e5779
    X-Response-Cache-Status: True
    X-Powered-By: ASP.NET
    Content-Length: 0
    Expires: Mon, 04 Feb 2019 18:46:29 GMT
    Cache-Control: max-age=0, no-cache, no-store
    Pragma: no-cache
    Date: Mon, 04 Feb 2019 18:46:29 GMT
    Connection: keep-alive
    Strict-Transport-Security: max-age=31536000 ; includeSubDomains
    
    
    DownloadManager Information: 0 : https://webgallery.microsoft.com/feed/webapplicationlist.xml responded with 304
    DownloadManager Information: 0 : Response headers:
    HTTP/1.1 304 Not Modified
    ETag: "80f7e5c11b3d41:0"
    Date: Mon, 04 Feb 2019 18:46:29 GMT
    
    
    DownloadManager Information: 0 : Remote file has not changed, using local cached file: C:\Users\UserName\AppData\Local\Microsoft\Web Platform Installer\-966730450.xml.temp
    DownloadManager Information: 0 : Filtering by current OS
    DownloadManager Information: 0 : Sucessfully loaded the feed 'https://aka.ms/webapplicationlist' after preprocessing, location on disk: 'C:\Users\UserName\AppData\Local\Microsoft\Web Platform Installer\preprocessor\-966730450.xml'
    DownloadManager Information: 0 : Loading product xml from: https://webpifeed.blob.core.windows.net/webpifeed/MediaProductList.xml
    DownloadManager Information: 0 : https://webpifeed.blob.core.windows.net/webpifeed/MediaProductList.xml responded with 304
    DownloadManager Information: 0 : Response headers:
    HTTP/1.1 304 The condition specified using HTTP conditional header(s) is not met.
    Server: Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0
    x-ms-request-id: 61929f75-501e-0138-3ab9-bc3f65000000
    x-ms-version: 2009-09-19
    Date: Mon, 04 Feb 2019 18:46:29 GMT
    
    
    DownloadManager Information: 0 : Remote file has not changed, using local cached file: C:\Users\UserName\AppData\Local\Microsoft\Web Platform Installer\2000756975.xml.temp
    DownloadManager Information: 0 : Filtering by current OS
    DownloadManager Information: 0 : Sucessfully loaded the feed 'https://webpifeed.blob.core.windows.net/webpifeed/MediaProductList.xml' after preprocessing, location on disk: 'C:\Users\UserName\AppData\Local\Microsoft\Web Platform Installer\preprocessor\2000756975.xml'
    DownloadManager Information: 0 : Loading product xml from: https://webpifeed.blob.core.windows.net/webpifeed/ToolsProductList.xml
    DownloadManager Information: 0 : https://webpifeed.blob.core.windows.net/webpifeed/ToolsProductList.xml responded with 304
    DownloadManager Information: 0 : Response headers:
    HTTP/1.1 304 The condition specified using HTTP conditional header(s) is not met.
    Server: Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0
    x-ms-request-id: 61929f9b-501e-0138-5db9-bc3f65000000
    x-ms-version: 2009-09-19
    Date: Mon, 04 Feb 2019 18:46:29 GMT
    
    
    DownloadManager Information: 0 : Remote file has not changed, using local cached file: C:\Users\UserName\AppData\Local\Microsoft\Web Platform Installer\609314840.xml.temp
    DownloadManager Information: 0 : Filtering by current OS
    DownloadManager Information: 0 : Sucessfully loaded the feed 'https://webpifeed.blob.core.windows.net/webpifeed/ToolsProductList.xml' after preprocessing, location on disk: 'C:\Users\UserName\AppData\Local\Microsoft\Web Platform Installer\preprocessor\609314840.xml'
    DownloadManager Information: 0 : Loading product xml from: https://webpifeed.blob.core.windows.net/webpifeed/EnterpriseProductList.xml
    DownloadManager Information: 0 : https://webpifeed.blob.core.windows.net/webpifeed/EnterpriseProductList.xml responded with 304
    DownloadManager Information: 0 : Response headers:
    HTTP/1.1 304 The condition specified using HTTP conditional header(s) is not met.
    Server: Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0
    x-ms-request-id: 61929fcb-501e-0138-08b9-bc3f65000000
    x-ms-version: 2009-09-19
    Date: Mon, 04 Feb 2019 18:46:29 GMT
    
    
    DownloadManager Information: 0 : Remote file has not changed, using local cached file: C:\Users\UserName\AppData\Local\Microsoft\Web Platform Installer\140237651.xml.temp
    DownloadManager Information: 0 : Filtering by current OS
    DownloadManager Information: 0 : Sucessfully loaded the feed 'https://webpifeed.blob.core.windows.net/webpifeed/EnterpriseProductList.xml' after preprocessing, location on disk: 'C:\Users\UserName\AppData\Local\Microsoft\Web Platform Installer\preprocessor\140237651.xml'
    DownloadManager Information: 0 : Sucessfully loaded the feed 'https://go.microsoft.com/?linkid=9842185' after preprocessing, location on disk: 'C:\Users\UserName\AppData\Local\Microsoft\Web Platform Installer\preprocessor\1343597488.xml'
    DownloadManager Information: 0 : Getting ratings file from http://go.microsoft.com/?linkid=9752395
    DownloadManager Information: 0 : http://go.microsoft.com/?linkid=9752395 responded with 302
    DownloadManager Information: 0 : Response headers:
    HTTP/1.1 302 Moved Temporarily
    Location: http://www.microsoft.com/web/handlers/WebPI.ashx?command=getatomfeedwithavgratingquery
    Server: Kestrel
    Request-Context: appId=cid-v1:9b037ab9-fa5a-4c09-81bd-41ffa859f01e
    X-Response-Cache-Status: True
    X-Powered-By: ASP.NET
    Content-Length: 0
    Expires: Mon, 04 Feb 2019 18:46:30 GMT
    Cache-Control: max-age=0, no-cache, no-store
    Pragma: no-cache
    Date: Mon, 04 Feb 2019 18:46:30 GMT
    Connection: keep-alive
    
    
    DownloadManager Information: 0 : Number of bytes downloaded over the internet: '0'
    DownloadManager Information: 0 : Number of bytes after possible decompression: '0'
    DownloadManager Warning: 0 : Error getting last-modified header, error code: 12150
    DownloadManager Warning: 0 : HttpQueryInfoWithRetry for HTTP_QUERY_LAST_MODIFIED failed.
    DownloadManager Error: 0 : Error loading rating files: System.Xml.XmlException: Root element is missing.
       at System.Xml.XmlTextReaderImpl.Throw(Exception e)
       at System.Xml.XmlTextReaderImpl.ThrowWithoutLineInfo(String res)
       at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
       at System.Xml.XmlTextReaderImpl.Read()
       at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace)
       at System.Xml.XmlDocument.Load(XmlReader reader)
       at System.Xml.XmlDocument.Load(String filename)
       at Microsoft.Web.PlatformInstaller.ProductServiceImpl.GetAppRatings()
    DownloadManager Information: 0 : Adding product WordPress (WordPress) to cart
    DownloadManager Information: 0 : Dependent product FastCGIUpdate does not apply for current OS / configuration. Not adding
    DownloadManager Information: 0 : Dependent product FastCGIBackport does not apply for current OS / configuration. Not adding
    DownloadManager Information: 0 : Dependent product FastCGIUpdate does not apply for current OS / configuration. Not adding
    DownloadManager Information: 0 : Dependent product FastCGIBackport does not apply for current OS / configuration. Not adding
    DownloadManager Information: 0 : Dependent product FastCGIUpdate does not apply for current OS / configuration. Not adding
    DownloadManager Information: 0 : Dependent product FastCGIBackport does not apply for current OS / configuration. Not adding
    DownloadManager Information: 0 : Adding product 'WordPress'
    DownloadManager Information: 0 : Adding dependency product 'LoggingTools
    DownloadManager Information: 0 : Adding dependency product 'RequestMonitor
    DownloadManager Information: 0 : Adding dependency product 'PHP71
    DownloadManager Information: 0 : Adding dependency product 'CGI
    DownloadManager Information: 0 : Adding dependency product 'UrlRewrite2
    DownloadManager Information: 0 : Setting current install to 1
    DownloadManager Information: 0 : Starting install sequence
    DownloadManager Information: 0 : Downloading file 'http://download.microsoft.com/download/1/2/8/128E2E22-C1B9-44A4-BE2A-5859ED1D4592/rewrite_amd64_en-US.msi' to: C:\Users\UserName\AppData\Local\Temp\tmp8777.tmp
    DownloadManager Information: 0 : Starting EXE command for product 'IIS: Logging Tools'. Commandline is: 'C:\WINDOWS\sysnative\dism.exe /Online /Enable-Feature /All /NoRestart /featureName:IIS-LoggingLibraries'. Process Id: 1316
    DownloadManager Information: 0 : Content-disposition header: attachment
    DownloadManager Information: 0 : Number of bytes downloaded over the internet: '6078464'
    DownloadManager Information: 0 : Number of bytes after possible decompression: '6078464'
    DownloadManager Information: 0 : Moving downloaded file 'C:\Users\UserName\AppData\Local\Temp\tmp8777.tmp' to: C:\Users\UserName\AppData\Local\Microsoft\Web Platform Installer\installers\UrlRewrite2\8F41A67FA49110155969DCCFF265B8623A66448F\rewrite_amd64_en-US.msi
    DownloadManager Information: 0 : Downloading file 'https://windows.php.net/downloads/releases/archives/php-7.1.19-nts-Win32-VC14-x86.zip' to: C:\Users\UserName\AppData\Local\Temp\tmp8CC7.tmp
    DownloadManager Information: 0 : Number of bytes downloaded over the internet: '22428817'
    DownloadManager Information: 0 : Number of bytes after possible decompression: '22428817'
    DownloadManager Information: 0 : Moving downloaded file 'C:\Users\UserName\AppData\Local\Temp\tmp8CC7.tmp' to: C:\Users\UserName\AppData\Local\Microsoft\Web Platform Installer\installers\PHP71\2C9AEB8730ADE9DEA71920638BF9F6D5AB7DB65A\php-7.1.19-nts-Win32-VC14-x86.zip
    DownloadManager Information: 0 : Using cached file at C:\Users\UserName\AppData\Local\Microsoft\Web Platform Installer\installers\WordPress\392f926f22692c4b18f0adfe09f3ec213f74db65\wordpress-5.0.3-IIS.zip instead of downloading from https://github.com/azureappserviceoss/WindowsWebAppGallery/blob/master/WordPress/wordpress-5.0.3-IIS.zip?raw=true
    DownloadManager Information: 0 : Install exit code for product 'IIS: Logging Tools' is '0'
    DownloadManager Information: 0 : Install return code for product 'IIS: Logging Tools' is Success
    DownloadManager Information: 0 : Product IIS: Logging Tools done install completed
    DownloadManager Information: 0 : Increasing current install to 2
    DownloadManager Information: 0 : Starting EXE command for product 'IIS: Request Monitor'. Commandline is: 'C:\WINDOWS\sysnative\dism.exe /Online /Enable-Feature /All /NoRestart /featureName:IIS-RequestMonitor'. Process Id: 6600
    DownloadManager Information: 0 : Install exit code for product 'IIS: Request Monitor' is '0'
    DownloadManager Information: 0 : Install return code for product 'IIS: Request Monitor' is Success
    DownloadManager Information: 0 : Product IIS: Request Monitor done install completed
    DownloadManager Information: 0 : Increasing current install to 3
    DownloadManager Information: 0 : Starting EXE command for product 'URL Rewrite 2.1'. Commandline is: 'C:\WINDOWS\sysnative\net.exe stop was /y'. Process Id: 96
    DownloadManager Information: 0 : Install exit code for product 'URL Rewrite 2.1' is '0'
    DownloadManager Information: 0 : Ignoring exit code '0' for product 'URL Rewrite 2.1'
    DownloadManager Information: 0 : Starting EXE command for product 'URL Rewrite 2.1'. Commandline is: 'C:\WINDOWS\sysnative\net.exe stop wmsvc'. Process Id: 19996
    DownloadManager Information: 0 : Install exit code for product 'URL Rewrite 2.1' is '2'
    DownloadManager Information: 0 : Ignoring exit code '2' for product 'URL Rewrite 2.1'
    DownloadManager Information: 0 : Starting MSI install for msi 'C:\Users\UserName\AppData\Local\Microsoft\Web Platform Installer\installers\UrlRewrite2\8F41A67FA49110155969DCCFF265B8623A66448F\rewrite_amd64_en-US.msi', commandline: 'ACTION=INSTALL REBOOT=ReallySuppress'
    DownloadManager Information: 0 : MSI install return value for product 'URL Rewrite 2.1' is '0'
    DownloadManager Information: 0 : Starting EXE command for product 'URL Rewrite 2.1'. Commandline is: 'C:\WINDOWS\sysnative\net.exe start w3svc'. Process Id: 13944
    DownloadManager Information: 0 : Install exit code for product 'URL Rewrite 2.1' is '0'
    DownloadManager Information: 0 : Ignoring exit code '0' for product 'URL Rewrite 2.1'
    DownloadManager Information: 0 : Starting EXE command for product 'URL Rewrite 2.1'. Commandline is: 'C:\WINDOWS\sysnative\net.exe start wmsvc'. Process Id: 8644
    DownloadManager Information: 0 : Install exit code for product 'URL Rewrite 2.1' is '2'
    DownloadManager Information: 0 : Ignoring exit code '2' for product 'URL Rewrite 2.1'
    DownloadManager Information: 0 : Install return code for product 'URL Rewrite 2.1' is Success
    DownloadManager Information: 0 : Product URL Rewrite 2.1 done install completed
    DownloadManager Information: 0 : Increasing current install to 4
    DownloadManager Information: 0 : URL Rewrite 2.1 installation log: C:\Users\UserName\AppData\Local\Microsoft\Web Platform Installer\logs\install\2019-02-04T13.47.03\rewrite_amd64_en-US.txt
    DownloadManager Information: 0 : Starting EXE command for product 'IIS: CGI'. Commandline is: 'C:\WINDOWS\sysnative\dism.exe /Online /Enable-Feature /All /NoRestart /featureName:IIS-CGI'. Process Id: 2716
    DownloadManager Information: 0 : Install exit code for product 'IIS: CGI' is '0'
    DownloadManager Information: 0 : Install return code for product 'IIS: CGI' is Success
    DownloadManager Information: 0 : Product IIS: CGI done install completed
    DownloadManager Information: 0 : Increasing current install to 5
    DownloadManager Information: 0 : Starting EXE command for product 'PHP 7.1.19 (x86)'. Commandline is: 'C:\WINDOWS\sysnative\setx.exe Path "C:\Program Files (x86)\PHP\v7.1;C:\Program Files (x86)\iis express\PHP\v7.1;C:\Program Files (x86)\Common Files\Oracle\Java\javapath;C:\Program Files\Docker\Docker\Resources\bin;C:\Python27\;C:\Python27\Scripts;C:\ProgramData\Oracle\Java\javapath;C:\Program Files (x86)\Intel\iCLS Client\;C:\Program Files\Intel\iCLS Client\;C:\windows\system32;C:\windows;C:\windows\System32\Wbem;C:\windows\System32\WindowsPowerShell\v1.0\;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL;C:\Program Files\Intel\Intel(R) Management Engine Components\DAL;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT;C:\Program Files\Intel\Intel(R) Management Engine Components\IPT;C:\Program Files\Microsoft SQL Server\Client SDK\ODBC\130\Tools\Binn\;C:\Program Files (x86)\Microsoft SQL Server\130\Tools\Binn\;C:\Program Files\Microsoft SQL Server\130\Tools\Binn\;C:\Program Files\Microsoft SQL Server\130\DTS\Binn\;C:\Program Files\dotnet\;C:\Program Files (x86)\Microsoft SQL Server\Client SDK\ODBC\130\Tools\Binn\;C:\Program Files (x86);C:\Program Files\MySQL\MySQL Server 5.1\bin;C:\Users\UserName\AppData\Local\Microsoft\WindowsApps;C:\Users\UserName\AppData\Local\Programs\Fiddler;C:\Users\UserName\AppData\Local\Microsoft\WindowsApps;C:\Users\UserName\AppData\Roaming\Composer\vendor\bin;C:\Program Files\Microsoft VS Code\bin;C:\Program Files\Android\ADB\platform-tools;C:\Program Files (x86)\Google\google_appengine\;C:\Users\UserName\AppData\Roaming\npm;C:\Users\UserName\AppData\Roaming\Dashlane\6.1901.0.16461\bin\Firefox_Extension\{442718d9-475e-452a-b3e1-fb1ee16b8e9f}\components;C:\Users\UserName\AppData\Roaming\Dashlane\6.1901.0.16461\ucrt;C:\Users\UserName\AppData\Roaming\Dashlane\6.1901.0.16461\bin\Qt;C:\Users\UserName\AppData\Roaming\Dashlane\6.1901.0.16461\bin\Ssl;" -M'. Process Id: 1228
    DownloadManager Information: 0 : Install exit code for product 'PHP 7.1.19 (x86)' is '0'
    DownloadManager Information: 0 : Starting EXE command for product 'PHP 7.1.19 (x86)'. Commandline is: 'C:\WINDOWS\sysnative\cmd.exe  /C copy "C:\Program Files\runphp\runphp.cmd" "C:\Program Files (x86)\PHP\v7.1\runphp.cmd"'. Process Id: 20440
    DownloadManager Information: 0 : Install exit code for product 'PHP 7.1.19 (x86)' is '0'
    DownloadManager Information: 0 : Founds IIS Version 10.0 installed at path C:\WINDOWS\system32\inetsrv with config path C:\Users\UserName\Documents\IISExpress\config
    DownloadManager Information: 0 : Install return code for product 'PHP 7.1.19 (x86)' is Success
    DownloadManager Information: 0 : Product PHP 7.1.19 (x86) done install completed
    DownloadManager Information: 0 : Increasing current install to 6

  • Re: Web Platform Installer - WordPress Install hangs - Error loading rating files

    Feb 05, 2019 02:58 AM|Jalpa Panchal|LINK

    Hi,

    You could try to manually install wordpress by following below article steps:

    https://docs.microsoft.com/en-us/iis/application-frameworks/install-and-configure-php-applications-on-iis/install-wordpress-on-iis

    Regards,

    Jalpa.

    .NET forums are moving to a new home on Microsoft Q&A, we encourage you to go to Microsoft Q&A for .NET for posting new questions and get involved today.
  • Re: Web Platform Installer - WordPress Install hangs - Error loading rating files

    Feb 05, 2019 08:48 PM|jgoakley|LINK

    Thanks for the info. I have performed a manual installation in the past and will probably go that route. The Web Platform Installer is a very useful for making the installation simple for less advanced users which was my goal in this case.

    Thanks for the link to the manual installation instructions. I will probably end up using them if the issue is not resolved.

  • Re: Web Platform Installer - WordPress Install hangs - Error loading rating files

    Feb 06, 2019 01:17 AM|Jalpa Panchal|LINK

    Hi,

    Could you share error message snapshot when it was hang or stop installing?

    .NET forums are moving to a new home on Microsoft Q&A, we encourage you to go to Microsoft Q&A for .NET for posting new questions and get involved today.
  • Re: Web Platform Installer - WordPress Install hangs - Error loading rating files

    Mar 12, 2019 06:38 PM|tpallone|LINK

    Having same issue when installing WordPress through WEBPI..

    It installs the MySQL portion, but fails on installing PHP and WordPress

    Server 2012r2

    IIS 8.5

    Wordpress Install

  • Re: Web Platform Installer - WordPress Install hangs - Error loading rating files

    Mar 13, 2019 01:34 AM|Jalpa Panchal|LINK

    Hi tpallone,

    I suggest you to please create new post for your own question.

    Thank you for understanding.

    Regards,

    Jalpa.

    .NET forums are moving to a new home on Microsoft Q&A, we encourage you to go to Microsoft Q&A for .NET for posting new questions and get involved today.