AdaptiveSourceFailed, Error code 304 on Xbox OneRSS

2 replies

Last post Apr 20, 2018 08:47 PM by dnghbo

  • AdaptiveSourceFailed, Error code 304 on Xbox One

    Apr 19, 2018 11:07 PM|dnghbo|LINK

    Hi there,

    we are currently trying to play a video using the  Smooth Streaming Client on Xbox one and we are getting a HttpRedirectNotAllowed 304 error during playback. I found the error code documentation from:

    https://msdn.microsoft.com/en-us/library/jj822688(v=vs.90).aspx

    We're hitting this error intermittently, so I'm having trouble tracking down the bug. If possible I'd be interested to speak with an engineer directly regarding this issue as it's causing an issue with numerous playback.

    Thanks,

    Derek

  • Re: AdaptiveSourceFailed, Error code 304 on Xbox One

    Apr 20, 2018 06:55 AM|Yuk Ding|LINK

    Hi dnghbo,

    Did you see something in IIS log? The document didn't provide something useful to fix this issue. Maybe we need more IIS error message to fix this because it is not a pure IIS or IIS media service issue.

    Best Regards,

    Yuk Ding

    Yuk Ding

    MSDN Community Support
    Please remember to "Mark as Answer" the responses that resolved your issue.
  • Re: AdaptiveSourceFailed, Error code 304 on Xbox One

    Apr 20, 2018 08:47 PM|dnghbo|LINK

    Hi Yuk Ding,

    This is not an error in the IIS log, but rather with the smooth streaming client. Do you know which team/engineer works on the smooth streaming client?

    Thanks,

    Derek