problem serving media files [Answered]RSS

2 replies

Last post Sep 04, 2014 08:42 AM by Jason Spatz

  • problem serving media files

    Sep 03, 2014 11:21 AM|Jason Spatz|LINK

    We have a web server that is in our DMZ that is service some mp4 files that for users on our corporate network is service fine .. but when accessing these files from the public the mp4 files are not server.  We are seeing these kind of errors

    2014-09-03 15:02:19 x.x.x.x GET /resources/1+Welcome-Broadband+High.mp4 - 80 - x.x.x.x Mozilla/5.0+(Windows+NT+5.1)+AppleWebKit/537.36+(KHTML,+like+Gecko)+Chrome/36.0.1985.143+Safari/537.36 http://MySite/WelcomeVideo.html 206 0 995 968

    On mobile networks it appears to just timeout.

    We have ports 80 and 443 open from public internet to the dmz server.  And All ports open from corp intranet to dmz

    Any ideas on where I should start looking at this from.  I haven't seen this kind of problem before.  All other files (pdfs, zip files, txt documents that are served) work fine .. It just seems to be .mp4/.mp3/.wma files

    Any help is appreciated.

    Jay

  • Re: problem serving media files

    Sep 03, 2014 11:15 PM|Pengzhen Song - MSFT|LINK

    Hi,

    About 206 error,  status code of 206 is a response to a request for part of a document. This is used by advanced caching tools, when a user agent requests only a small part of a page, and just that section is returned.

    For more information, you can refer to the document:

    #How to Fix 'Iis Error 206' Errors

    http://www.errorfixes.net/iis-error-206.php

    #HTTP Status: 206 Partial Content and Range Requests

    http://benramsey.com/blog/2008/05/206-partial-content-and-range-requests/

    Hope it is helpful to you.

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    Thanks!
  • Re: problem serving media files

    Sep 04, 2014 08:42 AM|Jason Spatz|LINK

    After speaking to my network guys .. they did implement a new firewall that not only restricted by port (which was fine) but by stream, and apparently video streams were denied.

    Thank you for all responses!