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Usage Summary not working after installing Server Extensions 2002 on Server 2003 standard [Answered]RSS

6 replies

Last post Nov 02, 2009 04:59 PM by bretv

  • Usage Summary not working after installing Server Extensions 2002 on Server 2003 standard

    Oct 15, 2009 08:21 AM|bretv|LINK

     I have a problem with any of the Usage reports working. I installed Server Extensions 2002 on my Server2003, extended them, turned on the usage settings on the server.

    when I open my remote site in Frontpage 2003 EVERYTHING else works on my site EXCEPT when i try to run a usage summary. hit counters work, feedback forms, site summary, problems, work flow...everything works BUT the usage summary and everything under it like summary, page hits, visitors, etc....

    when I click on usage summary (any time frame) the page just says "there is no usage available because no data is being collected for this website. to collect usage data, contact the server admin"

    i am obviously missing a step SOMEWHERE here...any insight would be great!!!


    thanks

    frontpage Server Extensions reports usage summary

  • Re: Usage Summary not working after installing Server Extensions 2002 on Server 2003 standard

    Oct 15, 2009 09:31 AM|bretv|LINK

     One thing to note...this site is being used as an internal Intranet site and not an external Internet site...might that have something to do with it??

  • Re: Usage Summary not working after installing Server Extensions 2002 on Server 2003 standard

    Oct 16, 2009 09:16 AM|bretv|LINK

     I also just tried using Share Point and get the same results...can not view usage summary

     

    i made sure it was on and scheduled...still no luck

  • Re: Usage Summary not working after installing Server Extensions 2002 on Server 2003 standard

    Oct 19, 2009 09:29 AM|bretv|LINK

     If anybody even has the SLIGHTEST insight on this to even point me in the right direction it would be very helpfull!!!

  • Re: Usage Summary not working after installing Server Extensions 2002 on Server 2003 standard

    Oct 20, 2009 10:13 AM|bretv|LINK

     If this is NOT the correct forum to ask this question...can anyone refer me to the proper one???

  • Re: Usage Summary not working after installing Server Extensions 2002 on Server 2003 standard

    Oct 21, 2009 11:34 PM|Leo Tang - MSFT|LINK

    Hi,

    Could you please check the following article to see if it applies to your scenario:

    "There is no usage information available" error message when you try to view the Usage Summary for your Web site in FrontPage 2003
    http://support.microsoft.com/kb/828896

    Please mark the replies as answers if they help or unmark if not.
    Feedback to us


  • Re: Usage Summary not working after installing Server Extensions 2002 on Server 2003 standard

    Nov 02, 2009 04:59 PM|bretv|LINK

     I tried all of that...found that earlier. I went through everything again again and still did not wirk....funny thing is about 3 days later it DID just start working? do not know why, but glad it did..maybey it had to wait a certain time after creation to start polling data even tho i scheduled it for every day?

     

    but it is working now...THANKS for your reply!!!