IIS 5 & IIS 6
IP address changed, getting 404 error
Last post Feb 18, 2009 04:51 PM by abylin1
Feb 17, 2009 03:12 PM|abylin1|LINK
I am filling in for our sys admin and haven't worked with IIS before, so I apologize if I'm lacking details here on my first post. I am using Windows Server 2003 and IIS 6.0. I just changed the IP address and hostname on my server and now I'm getting
a 404 error on my webpage:
The page cannot be found
The page you are looking for might have been removed, had its name changed, or is temporarily unavailable
HTTP 404 - File not found
Internet Information Services
I can't seem to find out how to resolve this. Help appreciated! Thank you.
IIS 6.00 404
Feb 17, 2009 03:44 PM|tomkmvp|LINK
An IP change would not cause this. What is the sub-status getting logged with the 404? That will tell us exactly what the problem is.
Feb 17, 2009 04:55 PM|abylin1|LINK
Hi Mark, according to IIS, the logging for this website is in the W3SVC1 log. I checked it out and it said this:
5) <hostname> 404 0 2
2009-02-17 16:19:36 W3SVC1 <HOSTNAME> 127.0.0.1 POST /axis/services/VariantGenerator - 80 - 127.0.0.1 Axis/1.2RC2 localhost 404 0 3
It looks like the "0" after the "404" is the sub-status, which would mean ???
Feb 17, 2009 05:18 PM|tomkmvp|LINK
Hi Mark ... It looks like the "0" after the "404" is the sub-status, which would mean ???
Mark? I'm Tom. Anyway, that's why I gave you the link to the MSKB article. Did you check it out?
4xx - Client Error
An error occurs, and the client appears to be at fault. For example, the client may request a page that does not exist, or the client may not provide valid authentication information...
404 - Not found.
In other words, it really wasn't found. Make sure your paths are correct. Where does /axis/services/VariantGenerator exist? Is it in the physical web root path? A virtual directory? Are you browsing to the correct server (since you changed the IP and
Feb 18, 2009 04:51 PM|abylin1|LINK
Not sure why I called you Mark, sorry about that! As it turns out, only our homepage is using IIS and the page I was trying to get to off the homepage is running under Tomcat, which is a whole 'nother configuration mess I need to fix. I appreciate your
help, and thank you for the great article.
This is another link (for anyone else reading this post) that I found helpful as well in troubleshooting:
How system administrators can troubleshoot an "HTTP 404 - File not found" error message on a server that is running IIS