IIS 5 & IIS 6
IIS misconfiguration in Office Communications Server 2007
Last post May 28, 2008 12:08 PM by JohnHenrysHammer
May 23, 2008 07:20 AM|JohnHenrysHammer|LINK
IIS newbie here, hoping to gain some advice on an IIS issue.
I have deployed Office Communications Server 2007, and it all works fin except for one thing: when I try to use the Whiteboard and Handout features from within Live Meeting 2007 (which is configured to use the OCS 2007 server) I am unable to do so. I get
the following error message: "Content failed to download due to a problem with the Conference Center configuration. Please contact...".
I had assumed this was due to an error in the OCS configuration; however the meeting services are configured as they should be. Some of the tesing I did has led me to be convinced the error is connected with some sort of misconfiguration in IIS, I'll explain
The web site used by Live Meeting 2007 Whiteboard/Handout features is in the default website, the path is \etc\place\null\empty
The actual file path for this website is D:\Program Files\Microsoft Office Communications Server 2007\Web Components\Data MCU Web\WWW\Empty
(IIS is actually installed on the C: drive of the server, I'm not sure if this is connected with the error).
Now, I believe I should be able to browse to https:\\servername.domainname.com/etc/place/null from within IE (this is stated in OCS 2007 support docs) and receive a 403 forbidden error -- however I get a 404 The page cannot be found error. This is why I
believe it is an IIS misconfiguration.
Can anyone advise me on any way to resolve this?
Why am I getting the 404 error when I should be getting the 403 error? I have went through the permissions on the virtual directories and even granted the everyone group read access, but it made no difference.
Is the problem because IIS is installed on the C: drive and the file path for the virtual directory is on the D: drive? I wouldn't have thought this would be an issue so long as the correct paths were configured.
If anyone has any advice on this matter, I'd really appreciate it.
May 23, 2008 09:44 AM|tomkmvp|LINK
A 404 means "page not found", so it's not at all a permissions issue. Most likely it's a mime-type or web services extension issue.
May 28, 2008 12:08 PM|JohnHenrysHammer|LINK
Thank you for replying Tom, I had really hoped you would.
OK, worked through the KB's, still no success.
I have verified the file paths are correct, and have enabled the MIME wildcard, no success.
Again, tried the wildcard, made no difference.
Worked through each process, no success
Would love to hear any more suggestions and/or advice.