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Http error 401.5RSS

3 replies

Last post Mar 18, 2007 11:29 PM by steve schofield

  • Http error 401.5

    Mar 06, 2007 11:58 PM|andy1254|LINK

    Hi,

    I was wondering if someone could help me resolve a problem regarding a http error 401.5. Users encountered this problem last week and I found the cause to be the Inetpub\wwwroot folder was denying write rights to the "IUSR_MachineName" user. Thanks to the following http://support.microsoft.com/kb/812614/  article.

    However, today the user has encountered the problem again. Yesterday, users were being prompted for a user name and password when they were trying out the functionality, but today the users are back to the 401.5 error page.

     The functionality the user is trying to enable involves exporting a document to word.  This works fine on their Test and reporting sites, just not on their live site.

    I tried granting full rights to the "IUSER_MachineName" on the Inetpub\wwwroot folder, but that did nto resolve the problem.

     I am at a loss as to where to go from here. I have downloaded Filemon to try and analyse the behaviour on the test site, but not quite sure what I should be looking for.

    Any help or guidance would be VERY much appreciated!

    Thanks

  • Re: Http error 401.5

    Mar 17, 2007 12:30 PM|steve schofield|LINK

    When you run filemon, use the search function inside the tool.   Also look in the event logs to see what users are being denied.  Make sure you have failure "object access" enabled on the local security policy.   This option will log failures to the security event log.

    Steve Schofield
    Windows Server MVP - IIS
    http://iislogs.com/steveschofield
    http://www.IISLogs.com
    Log archival solution
    Install, Configure, Forget

  • Re: Http error 401.5

    Mar 18, 2007 06:16 PM|andy1254|LINK

    HI Steve,

     Thanks for your time on this. I was able to resolve the problem by adding the "Everybody" group to the application folder.

    Thanks again,

     

  • Re: Http error 401.5

    Mar 18, 2007 11:29 PM|steve schofield|LINK

    You're welcome.  Glad you have this resolved.

    Steve Schofield
    Windows Server MVP - IIS
    http://iislogs.com/steveschofield
    http://www.IISLogs.com
    Log archival solution
    Install, Configure, Forget