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  • AdaptiveSourceFailed, Error code 304 on Xbox One

    Apr 19, 2018 11:07 PM|dnghbo|LINK

    Hi there,

    we are currently trying to play a video using the  Smooth Streaming Client on Xbox one and we are getting a HttpRedirectNotAllowed 304 error during playback. I found the error code documentation from:

    https://msdn.microsoft.com/en-us/library/jj822688(v=vs.90).aspx

    We're hitting this error intermittently, so I'm having trouble tracking down the bug. If possible I'd be interested to speak with an engineer directly regarding this issue as it's causing an issue with numerous playback.

    Thanks,

    Derek