IIS 7 and Above
An unexpected network error occurred. - 0X8007003B IIS Smooth Streami...
Last post Dec 31, 2020 09:31 AM by samwu
Dec 28, 2020 11:06 AM|serkan_d|LINK
I have a server on which I smooth stream. Everything goes normally, users can watch stream without any problems. But I keep getting this error in my event viewer. Couldn't find the reason. Can you help me ?
Dec 29, 2020 06:38 AM|samwu|LINK
0X8007003B IIS Smooth Streaming
This error should be caused by your file format error, what is the Event ID in your Event Viewer? Different Event IDs have different reasons. For detailed error information, you can refer to this link:
How to Troubleshoot Live Smooth Streaming Issues.
Besides, Here provide the instruction about how to configure smooth streaming:
Dec 29, 2020 07:13 AM|serkan_d|LINK
My event id 2002 .
There is no information about the id I got on this link
Dec 29, 2020 07:25 AM|serkan_d|LINK
Event id = 2002. I have files in formats like .ism .ismv. What exactly should I do when I say file format error?
Dec 29, 2020 09:46 AM|samwu|LINK
Can you show me the complete error message in your event viewer? and turn off your firewall and try again.
Dec 29, 2020 10:25 AM|serkan_d|LINK
Event viewer xml :
<Provider Name="IIS Smooth Streaming" />
<TimeCreated SystemTime="2020-12-22T15:07:27.000000000Z" />
<Data>An unexpected network error occurred. - 0X8007003B</Data>
Dec 29, 2020 10:36 AM|serkan_d|LINK
Dec 31, 2020 09:31 AM|samwu|LINK
You can try to turn off your firewall and try it again. If it still does not work, you can only use
network monitoring tools to find more detailed error messages.