An unexpected network error occurred. - 0X8007003B IIS Smooth StreamingRSS

7 replies

Last post Dec 31, 2020 09:31 AM by samwu

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  • An unexpected network error occurred. - 0X8007003B IIS Smooth Streaming

    Dec 28, 2020 11:06 AM|serkan_d|LINK

    Hi everyone,

    I have a server on which I smooth stream. Everything goes normally, users can watch stream without any problems. But I keep getting this error in my event viewer. Couldn't find the reason. Can you help me ?

    An unexpected network error occurred. - 0X8007003B

  • Re: An unexpected network error occurred. - 0X8007003B IIS Smooth Streaming

    Dec 29, 2020 06:38 AM|samwu|LINK

    Hi serkan_d,

    serkan_d

    0X8007003B IIS Smooth Streaming

    This error should be caused by your file format error, what is the Event ID in your Event Viewer? Different Event IDs have different reasons. For detailed error information, you can refer to this link: How to Troubleshoot Live Smooth Streaming Issues.

    Besides, Here provide the instruction about how to configure smooth streaming: https://docs.microsoft.com/en-us/iis/media/live-smooth-streaming/apple-http-live-streaming-with-iis-media-services#install

    Best regards,

    Sam

    .NET forums are moving to a new home on Microsoft Q&A, we encourage you to go to Microsoft Q&A for .NET for posting new questions and get involved today.
  • Re: An unexpected network error occurred. - 0X8007003B IIS Smooth Streaming

    Dec 29, 2020 07:13 AM|serkan_d|LINK

    My event id 2002 . 

    There is no information about the id I got on this link

  • Re: An unexpected network error occurred. - 0X8007003B IIS Smooth Streaming

    Dec 29, 2020 07:25 AM|serkan_d|LINK

    Event id = 2002. I have files in formats like .ism .ismv. What exactly should I do when I say file format error?

  • Re: An unexpected network error occurred. - 0X8007003B IIS Smooth Streaming

    Dec 29, 2020 09:46 AM|samwu|LINK

    Hi serkan_d,

    Can you show me the complete error message in your event viewer?  and turn off your firewall and try again.

    Best regards,

    Sam

    .NET forums are moving to a new home on Microsoft Q&A, we encourage you to go to Microsoft Q&A for .NET for posting new questions and get involved today.
  • Re: An unexpected network error occurred. - 0X8007003B IIS Smooth Streaming

    Dec 29, 2020 10:25 AM|serkan_d|LINK

    Event viewer xml :

    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

    - <System>

      <Provider Name="IIS Smooth Streaming" />

      <EventID Qualifiers="0">2002</EventID>

      <Level>2</Level>

      <Task>0</Task>

      <Keywords>0x80000000000000</Keywords>

      <TimeCreated SystemTime="2020-12-22T15:07:27.000000000Z" />

      <EventRecordID>5807741</EventRecordID>

      <Channel>Application</Channel>

      <Computer>telxweb.com</Computer>

      <Security />

      </System>

    - <EventData>

      <Data>\\?\UNC\wff\DLV\Smooth\000313136\000313136_MV_2500.ismv</Data>

      <Data>An unexpected network error occurred. - 0X8007003B</Data>

      </EventData>

      </Event>

  • Re: An unexpected network error occurred. - 0X8007003B IIS Smooth Streaming

    Dec 29, 2020 10:36 AM|serkan_d|LINK

    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

    - <System>

      <Provider Name="IIS Smooth Streaming" />

      <EventID Qualifiers="0">2002</EventID>

      <Level>2</Level>

      <Task>0</Task>

      <Keywords>0x80000000000000</Keywords>

      <TimeCreated SystemTime="2020-12-22T15:07:27.000000000Z" />

      <EventRecordID>5807741</EventRecordID>

      <Channel>Application</Channel>

      <Computer>telxweb23314.com</Computer>

      <Security />

      </System>

    - <EventData>

      <Data>\\?\UNC\wff\DLV\Smooth\000313136\000313136_MV_2500.ismv</Data>

      <Data>An unexpected network error occurred. - 0X8007003B</Data>

      </EventData>

      </Event>

  • Re: An unexpected network error occurred. - 0X8007003B IIS Smooth Streaming

    Dec 31, 2020 09:31 AM|samwu|LINK

    Hi serkan_d,

    You can try to turn off your firewall and try it again. If it still does not work, you can only use network monitoring tools to find more detailed error messages.

    Best regards,

    Sam

    .NET forums are moving to a new home on Microsoft Q&A, we encourage you to go to Microsoft Q&A for .NET for posting new questions and get involved today.
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