I have a server on which I smooth stream. Everything goes normally, users can watch stream without any problems. But I keep getting this error in my event viewer. Couldn't find the reason. Can you help me ?
An unexpected network error occurred. - 0X8007003B
This error should be caused by your file format error, what is the Event ID in your Event Viewer? Different Event IDs have different reasons. For detailed error information, you can refer to this link:
How to Troubleshoot Live Smooth Streaming Issues.
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Can you show me the complete error message in your event viewer? and turn off your firewall and try again.
Best regards,
Sam
IIS.NET forums are moving to a new home on Microsoft Q&A, we encourage you to go to Microsoft Q&A for .NET for posting new questions and get involved today. Learn more >
You can try to turn off your firewall and try it again. If it still does not work, you can only use
network monitoring tools to find more detailed error messages.
Best regards,
Sam
IIS.NET forums are moving to a new home on Microsoft Q&A, we encourage you to go to Microsoft Q&A for .NET for posting new questions and get involved today. Learn more >
5 Posts
An unexpected network error occurred. - 0X8007003B IIS Smooth Streaming
Dec 28, 2020 11:06 AM|serkan_d|LINK
Hi everyone,
I have a server on which I smooth stream. Everything goes normally, users can watch stream without any problems. But I keep getting this error in my event viewer. Couldn't find the reason. Can you help me ?
An unexpected network error occurred. - 0X8007003B
365 Posts
Re: An unexpected network error occurred. - 0X8007003B IIS Smooth Streaming
Dec 29, 2020 06:38 AM|samwu|LINK
Hi serkan_d,
This error should be caused by your file format error, what is the Event ID in your Event Viewer? Different Event IDs have different reasons. For detailed error information, you can refer to this link: How to Troubleshoot Live Smooth Streaming Issues.
Besides, Here provide the instruction about how to configure smooth streaming: https://docs.microsoft.com/en-us/iis/media/live-smooth-streaming/apple-http-live-streaming-with-iis-media-services#install
Best regards,
Sam
5 Posts
Re: An unexpected network error occurred. - 0X8007003B IIS Smooth Streaming
Dec 29, 2020 07:13 AM|serkan_d|LINK
My event id 2002 .
There is no information about the id I got on this link
5 Posts
Re: An unexpected network error occurred. - 0X8007003B IIS Smooth Streaming
Dec 29, 2020 07:25 AM|serkan_d|LINK
Event id = 2002. I have files in formats like .ism .ismv. What exactly should I do when I say file format error?
365 Posts
Re: An unexpected network error occurred. - 0X8007003B IIS Smooth Streaming
Dec 29, 2020 09:46 AM|samwu|LINK
Hi serkan_d,
Can you show me the complete error message in your event viewer? and turn off your firewall and try again.
Best regards,
Sam
5 Posts
Re: An unexpected network error occurred. - 0X8007003B IIS Smooth Streaming
Dec 29, 2020 10:25 AM|serkan_d|LINK
Event viewer xml :
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="IIS Smooth Streaming" />
<EventID Qualifiers="0">2002</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2020-12-22T15:07:27.000000000Z" />
<EventRecordID>5807741</EventRecordID>
<Channel>Application</Channel>
<Computer>telxweb.com</Computer>
<Security />
</System>
- <EventData>
<Data>\\?\UNC\wff\DLV\Smooth\000313136\000313136_MV_2500.ismv</Data>
<Data>An unexpected network error occurred. - 0X8007003B</Data>
</EventData>
</Event>
5 Posts
Re: An unexpected network error occurred. - 0X8007003B IIS Smooth Streaming
Dec 29, 2020 10:36 AM|serkan_d|LINK
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="IIS Smooth Streaming" />
<EventID Qualifiers="0">2002</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2020-12-22T15:07:27.000000000Z" />
<EventRecordID>5807741</EventRecordID>
<Channel>Application</Channel>
<Computer>telxweb23314.com</Computer>
<Security />
</System>
- <EventData>
<Data>\\?\UNC\wff\DLV\Smooth\000313136\000313136_MV_2500.ismv</Data>
<Data>An unexpected network error occurred. - 0X8007003B</Data>
</EventData>
</Event>
365 Posts
Re: An unexpected network error occurred. - 0X8007003B IIS Smooth Streaming
Dec 31, 2020 09:31 AM|samwu|LINK
Hi serkan_d,
You can try to turn off your firewall and try it again. If it still does not work, you can only use network monitoring tools to find more detailed error messages.
Best regards,
Sam