Partner and Community Forums
Windows Cache Extension for PHP
IIS 10 and Wordpress getting crashes
Last post Oct 27, 2020 03:32 AM by Rolling Rocker
Jul 16, 2020 08:31 PM|bb2j3z|LINK
We have a multiple web server configuration for Wordpress. There are two servers. Getting a crash on one of the web servers which is bringing the site down. It happened again a couple days ago. This is what I am seeing in the error log. The
other web server doesn't seem to have this problem, but should have the same config. Not sure how to resolve?
Log Name: Application
Source: Application Error
Date: 7/16/2020 3:21:14 PM
Event ID: 1000
Task Category: (100)
Faulting application name: php-cgi.exe, version: 126.96.36.199, time stamp: 0x5d1cbd86
Faulting module name: php_wincache.dll, version: 188.8.131.52, time stamp: 0x5d03eb6a
Exception code: 0xc0000005
Fault offset: 0x0000000000010283
Faulting process id: 0x1dd0
Faulting application start time: 0x01d65ba63f65aaa5
Faulting application path: C:\Program Files\PHP\v7.3\php-cgi.exe
Faulting module path: C:\Program Files\PHP\v7.3\ext\php_wincache.dll
Report Id: 1923a297-2137-45b8-84ad-ed6679536868
Faulting package full name:
Faulting package-relative application ID:
<Provider Name="Application Error" />
<TimeCreated SystemTime="2020-07-16T19:21:14.475638800Z" />
Jul 16, 2020 08:48 PM|lextm|LINK
Sounds like a crash (access violation) caused by 184.108.40.206 version of php_wincache.dll when running on PHP 7.3.7.
You might report to
DropPhone , with a reproducible sample,
Aug 04, 2020 05:45 PM|bb2j3z|LINK
Still getting this issue on the one web server so bumping this thread. It will crash maybe once a week then I need to recycle the App Pool. I added a post to the other thread you sent but didn't get a reply.
Looking around it sounds like I might need to change some of the settings, particularly to FastCGI, These are my settings... any recommendations on these? Also I changed the AppPool to recycle every 240 minutes.
Aug 13, 2020 05:14 PM|capefla|LINK
PHP 7.3.7 ?
Sep 22, 2020 11:37 PM|Jslater|LINK
Oct 27, 2020 03:32 AM|Rolling Rocker|LINK
I am getting the exact same error.
Windows Server 2019.
When this crashes, it knocks the website offline for several minutes.