IIS 10 and Wordpress getting crashesRSS

3 replies

Last post Aug 13, 2020 05:14 PM by capefla

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  • IIS 10 and Wordpress getting crashes

    Jul 16, 2020 08:31 PM|bb2j3z|LINK

    We have a multiple web server configuration for Wordpress.   There are two servers.   Getting a crash on one of the web servers which is bringing the site down.    It happened again a couple days ago.    This is what I am seeing in the error log.    The other web server doesn't seem to have this problem, but should have the same config.    Not sure how to resolve?

    Log Name: Application
    Source: Application Error
    Date: 7/16/2020 3:21:14 PM
    Event ID: 1000
    Task Category: (100)
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: GPS1-IIS01B.AGC01.com
    Description:
    Faulting application name: php-cgi.exe, version: 7.3.7.0, time stamp: 0x5d1cbd86
    Faulting module name: php_wincache.dll, version: 2.0.0.8, time stamp: 0x5d03eb6a
    Exception code: 0xc0000005
    Fault offset: 0x0000000000010283
    Faulting process id: 0x1dd0
    Faulting application start time: 0x01d65ba63f65aaa5
    Faulting application path: C:\Program Files\PHP\v7.3\php-cgi.exe
    Faulting module path: C:\Program Files\PHP\v7.3\ext\php_wincache.dll
    Report Id: 1923a297-2137-45b8-84ad-ed6679536868
    Faulting package full name:
    Faulting package-relative application ID:
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2020-07-16T19:21:14.475638800Z" />
    <EventRecordID>342191</EventRecordID>
    <Channel>Application</Channel>
    <Computer>GPS1-IIS01B.AGC01.com</Computer>
    <Security />
    </System>
    <EventData>
    <Data>php-cgi.exe</Data>
    <Data>7.3.7.0</Data>
    <Data>5d1cbd86</Data>
    <Data>php_wincache.dll</Data>
    <Data>2.0.0.8</Data>
    <Data>5d03eb6a</Data>
    <Data>c0000005</Data>
    <Data>0000000000010283</Data>
    <Data>1dd0</Data>
    <Data>01d65ba63f65aaa5</Data>
    <Data>C:\Program Files\PHP\v7.3\php-cgi.exe</Data>
    <Data>C:\Program Files\PHP\v7.3\ext\php_wincache.dll</Data>
    <Data>1923a297-2137-45b8-84ad-ed6679536868</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    </EventData>
    </Event>

  • Re: IIS 10 and Wordpress getting crashes

    Jul 16, 2020 08:48 PM|lextm|LINK

    Sounds like a crash (access violation) caused by 2.0.0.8 version of php_wincache.dll when running on PHP 7.3.7.

    You might report to DropPhone , with a reproducible sample,

    https://forums.iis.net/t/1242776.aspx?+Pre+Release+WinCache+for+PHP+7+3+and+PHP+7+4alpha1

    Lex Li
    Affordable IIS Consulting Services at https://support.lextudio.com/services/consulting.html
    ---------------------------
    This posting is provided "AS IS" with no warranties, and confers no rights.
  • Re: IIS 10 and Wordpress getting crashes

    Aug 04, 2020 05:45 PM|bb2j3z|LINK

    Still getting this issue on the one web server so bumping this thread.    It will crash maybe once a week then I need to recycle the App Pool.    I added a post to the other thread you sent but didn't get a reply.

    Looking around it sounds like I might need to change some of the settings, particularly to FastCGI,    These are my settings... any recommendations on these?    Also I changed the AppPool to recycle every 240 minutes.

  • Re: IIS 10 and Wordpress getting crashes

    Aug 13, 2020 05:14 PM|capefla|LINK

    PHP 7.3.7 ?

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