IIS 7 and Above
401 - Unauthorized: Access is denied due to invalid credentials.
Last post Aug 02, 2012 11:31 PM by Lloydz
Aug 01, 2012 09:59 AM|godistop1|LINK
I hope someone can direct me on how to solve this problem. I have ASP.Net application that has been in production for two years and no changes have been made in over a year. Web site is using IIS 7.0 and have Windows authentication enable. The users are
working from home and the access company intranet coming through at VPN connection. We added a new user and for some reason she is getting the above error and other users are not having any problems. So I tried to access the web site from home connecting
to company through VPN connection and get the same error. I do not know this has anything to do with it, but since last time I access the website from home I do have a different computer.
Can anyone tell what could have changed were some users have no problems and others are? I really do not know where to begin to solve this problem. I have no problem accessing the web site at work, of course I am already on the company's intranet.
Thanks for any help!
Aug 02, 2012 11:31 PM|Lloydz|LINK
Which account the user used that encounter this issue? If your server is within a domain environment, please ensure the account she used is either the server local account or the domain account. Also I would suggest you check the substatus code of the error
which could help narrow down the issue:
The substatus code can be find in corresponding IIS log entries.