you need the 64 bit version of: Microsoft Visual C++ 2008 Redistributable Package (x86) http://www.microsoft.com/downloads/thankyou.aspx?familyId=9b2da534-3e03-4391-8a4d-074b9f2bc1bf&displayLang=en There's also a 64 bit version for 64 bit operating systems. I had the same problem and installed...