IIS 7 and Above
IIS 7.5 - world wide web publishing service not stopping
Last post Apr 30, 2011 09:54 PM by HCamper
Mar 21, 2011 10:16 AM|JB22|LINK
I have a server (windows 2008 R2) on which the world wide web publishing service is not stopping.
I also tried to kill the process but that didn't help also.
What I then did was reinstalling IIS on the machine. But still no luck. I'm still unable to restart the service as it keeps saying "stopping".
The only thing I then can do to get the service back in a "started" state is rebooting the server.
At the moment the iis installation is used for our trend micro officescan server services.
Anyone any idea what could be causing this issue or how I could troubleshoot this issue?
Thanks very much for any help.
Mar 21, 2011 12:43 PM|lextm|LINK
Mar 21, 2011 02:35 PM|JB22|LINK
Thanks for the reply.
The strange thing is, in my test environment I can restart the world wide web publishing service as much as I want on the server where trend micro officescan server is installed.
I try to compare the servers to find what could be the cause but so far nothing has helped me any further.
Mar 22, 2011 06:35 AM|KristoferG|LINK
It will not be a fun task to do, but Process Explorer can tell you which modules are loaded by the IIS process. Check it out, and try to figure out what is in use and what may be giving this problem. Not sure if this can give you anything, but it is atleast
something to try.
Apr 01, 2011 11:29 AM|JB22|LINK
Tried the proces explorer but seems not be getting very far in getting a hint why the www publishing service stays in the state "stopping.
Apr 01, 2011 02:56 PM|HCamper|LINK
I have a question could you look at the IIS Admin service properties for each machine and post each
as text or pictures?
Could you also look at the World Wide Web Publishing properties for ach machine and post each
The normal setting for IIS Admin Service is to RUN a program which is iisreset and / start.
The normal setting for World Wide Web Publishing is to follow what IIS Admin has set.
Maybe the system that works has made a modification to how the IIS Admin is being started / stopped.
I think the Services are a better place to look for issues.
Apr 29, 2011 09:56 AM|Dipesh Sharma|LINK
Hey, I think you have mistakenly deleted the Default IIS setup. So, if you had deleted it then you need to install the Windos Server 2008 OS again.
Apr 30, 2011 09:54 PM|HCamper|LINK
Hello @ Depesh,
Question could you explain "Hey, I think you have mistakenly deleted the Default IIS Setup" I do not see where this is true .
How is it that un-installing IIS Server from Windows Features has a result for
the Windows Server 2008 Operating must be re-installed.