Web Platform Installer
Web Platform Installer 2.0 freezes
Last post Jun 16, 2009 03:12 AM by Chet1
Jun 15, 2009 03:25 PM|Chet1|LINK
I get error 7023 in system logs when running webplatforminstaller.exe which hangs and just has
a bar running across window screen after running above.
Log Entry in Vista 32 bit Ultimate sp2 running IIS 7 and Web Develope Express 2008 and SQL Express 2008:
web platform automation
web platform installer
Jun 15, 2009 04:05 PM|richma|LINK
It looks like you are possibly running into an issue that the installer has when there are errors reading performance counters. When this occurs and exception occurs and this hangs the installer in the state you described.
Could you send your event logs in Evtx format to webpi.microsoft.com
Jun 15, 2009 11:08 PM|richma|LINK
Issue resolved fixing the Performance counters ..
The event that indicated and issue was
Log Name: Application
Date: 6/14/2009 10:36:22 PM
Event ID: 3002
Task Category: None
Computer: Compouter name
The performance counter explain text string value in the registry is not formatted correctly. The malformed string is <. The first DWORD in the Data section contains the index value to the malformed string while the second and third DWORDs in the Data section
contain the last valid index values.
To resolve this on Window Vista .
1. Click Start, expand All Programs, and expand Accessories.
2. Right-click Command Prompt, and then click Run as administrator.
3. At the command prompt, type lodctr /r, and then press ENTER.
Reference : http://technet.microsoft.com/en-us/library/cc774958.aspx
Jun 16, 2009 03:12 AM|Chet1|LINK
Thanks to Richard... everything works great now!