Thread: w2k8 RC0 -- 500 error

Last post 11-11-2007 10:14 PM by andy18. 23 replies.

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09-27-2007, 5:43 PM

steve schofield
Joined on 06-10-2002, 8:54 PM
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Posts 2,180

w2k8 RC0 -- 500 error

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I'm getting 500 error when trying to connect from w2k3 sp2 IIS7 manager to a W2k8 x64 machine. I downloaded the latest IIS 7 manager from www.iis.net.

This happens with a local IIS user, local Windows User, or a local computer Administrator. I can telnet to the port listening for the management service. I've not tried it from RC0 to RC0 yet.

Steve Schofield
Windows Server MVP - IIS
MCTS - Windows Hosting

http://weblogs.asp.net/steveschofield
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09-27-2007, 5:58 PM In reply to

steve schofield
Joined on 06-10-2002, 8:54 PM
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Posts 2,180

Re: w2k8 RC0 -- 500 error

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Here are the logs.

#Software: Microsoft Internet Information Services 7.0
#Version: 1.0
#Date: 2007-09-27 21:50:00
#Fields: date time s-ip cs-method cs-uri-stem cs-uri-query s-port cs-username c-ip cs(User-Agent) sc-status sc-substatus sc-win32-status time-taken
2007-09-27 21:50:00 hostIP POST /Service.axd Module=Framework&Method=GetWebManagementInfo 8172 - clientIP WebManagementShell|7.0.0.0|2.0.50727.42|System.Windows.Forms.Control 500 0 0 2371
2007-09-27 21:50:08 hostIP POST /Service.axd Module=Framework&Method=GetWebManagementInfo 8172 - clientIP WebManagementShell|7.0.0.0|2.0.50727.42|System.Windows.Forms.Control 500 0 0 2215
#Software: Microsoft Internet Information Services 7.0
#Version: 1.0
#Date: 2007-09-27 21:51:43
#Fields: date time s-ip cs-method cs-uri-stem cs-uri-query s-port cs-username c-ip cs(User-Agent) sc-status sc-substatus sc-win32-status time-taken
2007-09-27 21:51:43 hostIP POST /Service.axd Module=Framework&Method=GetWebManagementInfo 8172 - clientIP WebManagementShell|7.0.0.0|2.0.50727.42|System.Windows.Forms.Control 500 0 0 2355
2007-09-27 21:52:12 hostIP POST /Service.axd Module=Framework&Method=GetWebManagementInfo 8172 - clientIP WebManagementShell|7.0.0.0|2.0.50727.42|System.Windows.Forms.Control 500 0 0 2308

09-27-2007, 7:02 PM In reply to

NitashaV
Joined on 04-03-2007, 4:01 AM
Posts 25

Re: w2k8 RC0 -- 500 error

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Are you connecting from an x86 (client) machine to an amd64 (server) machine?

Also i dont understand what you mean by: "I've not tried it from RC0 to RC0 yet." What are the versions of client and server?

The latest RemoteMgr released on iis.net(yesterday) is for RC0

09-27-2007, 9:26 PM In reply to

steve schofield
Joined on 06-10-2002, 8:54 PM
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Posts 2,180

Re: w2k8 RC0 -- 500 error

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NitashaV:

Are you connecting from an x86 (client) machine to an amd64 (server) machine?

Yes.

Also i dont understand what you mean by: "I've not tried it from RC0 to RC0 yet." What are the versions of client and server?

The client is winxp 32 bit and w2k3 32 bit to x64. I've not tried a Longhorn RC0 to Longhorn RC0 yet. That is what I meant.

The latest RemoteMgr released on iis.net(yesterday) is for RC0

I tried the latest x86 (32 bit) client posted

09-27-2007, 10:53 PM In reply to

steve schofield
Joined on 06-10-2002, 8:54 PM
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Posts 2,180

Re: w2k8 RC0 -- 500 error

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thinking this might be an OS level thing, I got the same behavior from Longhorn 32 bit RC0 to x64 bit along with also trying it from W2k3 sp2 w/sp2 x64. I'm out of ideas....

09-28-2007, 2:07 PM In reply to

NitashaV
Joined on 04-03-2007, 4:01 AM
Posts 25

Re: w2k8 RC0 -- 500 error

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I have another set of questions for you:

Are there any events logged in the eventvwr on the server (Application Logs) by IIS Manager? This might give some more information.

Can you establish a local connection to Default Web Site on the server machine itself? Have you tried 64 bit client - 64 bit server connections?

09-28-2007, 2:20 PM In reply to

steve schofield
Joined on 06-10-2002, 8:54 PM
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Posts 2,180

Re: w2k8 RC0 -- 500 error

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Loads of events...

The Web Management Service was stopped because it did not respond.

The Web Management Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 0 milliseconds: Restart the service.

I've tried from a 64 bit client on our local network, still the 500 error persists.

Thanks,

Steve

09-28-2007, 2:46 PM In reply to

NitashaV
Joined on 04-03-2007, 4:01 AM
Posts 25

Re: w2k8 RC0 -- 500 error

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This isn't an issue with the client, the server doesn't seem to be working correctly. I would like to know how wmsvc is configured on the server : the port for wmsvc, its certificate, what ip address it is bound to, etc.

Please go ahead and grant me permissions to the box when you can (and let me know when u do :)). I will debug this some more and reply what i find to this thread.

09-28-2007, 3:15 PM In reply to

CarlosAg
Joined on 02-18-2003, 9:23 PM
Posts 85

Re: w2k8 RC0 -- 500 error

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Ok,not sure what is happening but it seems something is broken with your ASP.NET installation since not even ping is working.

Could you please try the following from an elevated command prompt:

1) notepad %windir%\ServiceProfiles\localservice\appdata\local\temp\wmsvc\apphost.config
Please paste the content of <site> and the <ipSecurity> elements

2) netsh http show sslcert
Please paste the content of the one for 8172 (or whatever port you've configured)

3) netsh http show urlacl
Please paste the content of the one for 8172

4) If possible, please install the Debugging tools for Windows:

32 bit: http://www.microsoft.com/whdc/devtools/debugging/installx86.mspx

64 bit:http://www.microsoft.com/whdc/devtools/debugging/install64bit.mspx

Then run the following commands:

a) Attach WINDBG to the WMSvc.exe:

windbg -pn wmsvc.exe
b) Load the SOS.dll and set a breakpoint if a managed exception happens

.loadby sos mscorwks
sxe clr

c) then Go...
g
d) Finnaly if it breaks down which will eventually happen when you try to connect just print the exception and the callstack and send it to us:

!pe
!clrstack

09-28-2007, 4:01 PM In reply to

steve schofield
Joined on 06-10-2002, 8:54 PM
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Posts 2,180

Re: w2k8 RC0 -- 500 error

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It crashed. Where you want me to send the info? feel free to contact me off-list.

09-28-2007, 4:01 PM In reply to

steve schofield
Joined on 06-10-2002, 8:54 PM
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Posts 2,180

Re: w2k8 RC0 -- 500 error

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Where do you want me to send you the creds? I can grant you and Carlos to the box if you like.

09-28-2007, 5:10 PM In reply to

CarlosAg
Joined on 02-18-2003, 9:23 PM
Posts 85

Re: w2k8 RC0 -- 500 error

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Please send me an email to carlosag at microsoft . com

09-28-2007, 5:57 PM In reply to

steve schofield
Joined on 06-10-2002, 8:54 PM
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Posts 2,180

Re: w2k8 RC0 -- 500 error

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The problem ended up being a MachineOnly custom configuration we used to implement in the Machine.config to prevent people from changing the user token, we used to have impersonation enabled. That was the 500 error. After that, I was accidentally chosing 'Server' vs. "Site" or "Application" when authenticating with a local user. (Old habits!)

I have this working on a specific IP connecting from a Windows Server 2003 w/sp2 x86 and another client running x64 IIS 7.0 RC0. It took running WinDBG to find the exact cause. Hopefully, this can help others.'If you notice the The Web Management Service service crashing a lot, verify any custom asp.net machine.config settings. Hope this helps others. Thanks Carlos / Nitasha for help provide direction to solve this.

11-09-2007, 1:13 AM In reply to

andy18
Joined on 09-10-2007, 4:33 AM
Posts 28

Re: w2k8 RC0 -- 500 error

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Hey Steve,

Mind share with me what are the machine.config that should be checked? I have a brand new RC0 Standard installed but I am getting the same 500 error as you get.

Nitasha/Carlosag,

I have email you guys the log files and the debugging details as you mentioned in this thread. Please let me know what needs to be changed.

Thanks,

11-09-2007, 4:36 AM In reply to

andy18
Joined on 09-10-2007, 4:33 AM
Posts 28

Re: w2k8 RC0 -- 500 error

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anyone ? :-(

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