I am running Expression Encoder 4 Pro SP1 (fully licensed) and Transform Manager Beta x64 on Windows Server 2008 R2 Standard. The computer has 2 dual core processors and 8 gig RAM. Expression Encoder works fine to encode H.264 Smooth Stream. Transform Manager
fails after reaching 100% with the dreaded 0x813A0002 error. This happens when using the delivered job template "Video files to H.264 Smooth Streams and Apple HTTP Live Streams. I also created my own job with just the task to creat the H.264 smooth streams
with the same failure. I can encode the H.264 smooth streams using Expression Encoder, and then use Transform Manager "H.264 Smooth Streams to Apple HTTP Live Streams" and it works. I can also use "Video files to VC-1 Smooth Streams" and it works. Any suggestions?
Here is the job template for the custom job I created and the verbose log:
Job Template:
<?xml version="1.0" encoding="utf-8"?>
<jobTemplate xmlns="http://schemas.microsoft.com/iis/media/v4/TM/JobTemplate#">
<id>a3dc83cf-c99a-438c-87b7-968b975faf41</id>
<name>Video files to H.264 Smooth Streams</name>
<description>Encodes video files to H.264 Smooth Streams using the "H.264 IIS Smooth Streaming iPhone WiFi" preset. Microsoft Expression Encoder 4 must be installed for VC-1 encoding and the video file format must be supported by the Encoder. See
http://go.microsoft.com/fwlink/?LinkID=186385.</description>
<logLevel>Information</logLevel>
<taskDefinitions>
<taskDefinition xmlns="http://schemas.microsoft.com/iis/media/v4/TM/TaskDefinition#">
<id>A72D7A5D-3022-45f2-89B4-1DDC5457CC12</id>
<name>Expression Encoder 4</name>
<description>Invokes Expression Encoder 4 to encode media files to Smooth Streams. Microsoft Expression Encoder 4 must be installed to use this task (H.264/AAC-LC encoding requires Expression Encoder 4 Pro). See
http://go.microsoft.com/fwlink/?LinkID=186385.</description>
<logLevel>Off</logLevel>
<properties namespace="http://schemas.microsoft.com/Expression/Encoder/V4#" prefix="ee">
<property name="preset" value="%ProgramData%\Microsoft\IIS\Transform Manager\Configuration\Presets\H.264 IIS Smooth Streaming iPhone WiFi.xml" helpText="The path to a valid encoding preset file that is exported from Microsoft Expression Encoder 4. A
preset is a combination of encoding options and playback options that you can quickly apply to the content to be encoded." required="true" />
<property name="templateName" value="Standard" helpText="The name of the Microsoft Silverlight player template (for example, Standard) that is included with the transcoded output. The template specifies a particular skin (a stylized design that includes
playback elements) that encases the encoded video." required="true" />
<property name="templatePath" value="%ProgramFiles(x86)%\Microsoft Expression\Encoder 4\Templates\en\Standard" helpText="The templateName directory path." required="true" />
<property name="createSubdirectory" value="false" helpText="Enables output of the encoded Smooth Streams to a folder that uses the naming convention MACHINENAME DATE TIME." required="false" />
</properties>
<taskCode>
<type architecture="x86">Microsoft.Web.Media.TransformManager.EETask, Microsoft.Web.Media.TransformManager.EETask, Version=1.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35</type>
</taskCode>
<inputFolder></inputFolder>
<outputFolder>EE4Output</outputFolder>
</taskDefinition>
</taskDefinitions>
</jobTemplate>
Log (just the last part):
2011-10-15 12:01:40.6326 Verbose Pass 1 of 1 on Live stream archive 10-15-2011 6.11 AM
2011-10-15 12:01:40.6326 Verbose Pass progress = 99.9939248986692; total progress = 99
2011-10-15 12:01:40.6326 Verbose InstanceId: 20111015183933_1827D23AB74F43FAB657CF69E6BAAEC3 status: Running percent complete: 99
2011-10-15 12:01:40.6326 Verbose UpdateJobProgress looking for job: 20111015183933_1827D23AB74F43FAB657CF69E6BAAEC3
2011-10-15 12:01:40.7436 Verbose Inside FindJob.GetRunningTasks returned 1 jobs.
2011-10-15 12:01:40.7436 Verbose Found Job: 20111015183933_1827D23AB74F43FAB657CF69E6BAAEC3
2011-10-15 12:01:40.7436 Verbose folderPath: \IISTransformManager\6e079ea0-b730-4af9-ade1-cfeb5b365869
2011-10-15 12:01:40.7456 Verbose Found Folder: \IISTransformManager\6e079ea0-b730-4af9-ade1-cfeb5b365869
2011-10-15 12:01:40.7536 Verbose SetTaskData for Job: 20111015183933_1827D23AB74F43FAB657CF69E6BAAEC3 task index taskProgress, data 1,1,99,7260
2011-10-15 12:01:41.1157 Verbose Pass 1 of 1 on Live stream archive 10-15-2011 6.11 AM
2011-10-15 12:01:41.1157 Verbose Pass progress = 99.9976192490543; total progress = 99
2011-10-15 12:01:41.1167 Verbose InstanceId: 20111015183933_1827D23AB74F43FAB657CF69E6BAAEC3 status: Running percent complete: 99
2011-10-15 12:01:41.1167 Verbose UpdateJobProgress looking for job: 20111015183933_1827D23AB74F43FAB657CF69E6BAAEC3
2011-10-15 12:01:41.2777 Verbose Inside FindJob.GetRunningTasks returned 1 jobs.
2011-10-15 12:01:41.2787 Verbose Found Job: 20111015183933_1827D23AB74F43FAB657CF69E6BAAEC3
2011-10-15 12:01:41.2787 Verbose folderPath: \IISTransformManager\6e079ea0-b730-4af9-ade1-cfeb5b365869
2011-10-15 12:01:41.2797 Verbose Found Folder: \IISTransformManager\6e079ea0-b730-4af9-ade1-cfeb5b365869
2011-10-15 12:01:41.2867 Verbose SetTaskData for Job: 20111015183933_1827D23AB74F43FAB657CF69E6BAAEC3 task index taskProgress, data 1,1,99,7260
2011-10-15 12:01:41.9407 Verbose Pass 1 of 1 on Live stream archive 10-15-2011 6.11 AM
2011-10-15 12:01:41.9407 Verbose Pass progress = 100; total progress = 100
2011-10-15 12:01:41.9407 Verbose InstanceId: 20111015183933_1827D23AB74F43FAB657CF69E6BAAEC3 status: Running percent complete: 100
2011-10-15 12:01:41.9407 Verbose UpdateJobProgress looking for job: 20111015183933_1827D23AB74F43FAB657CF69E6BAAEC3
2011-10-15 12:01:42.0708 Verbose Inside FindJob.GetRunningTasks returned 1 jobs.
2011-10-15 12:01:42.0708 Verbose Found Job: 20111015183933_1827D23AB74F43FAB657CF69E6BAAEC3
2011-10-15 12:01:42.0708 Verbose folderPath: \IISTransformManager\6e079ea0-b730-4af9-ade1-cfeb5b365869
2011-10-15 12:01:42.0718 Verbose Found Folder: \IISTransformManager\6e079ea0-b730-4af9-ade1-cfeb5b365869
2011-10-15 12:01:42.0808 Verbose SetTaskData for Job: 20111015183933_1827D23AB74F43FAB657CF69E6BAAEC3 task index taskProgress, data 1,1,100,7260
2011-10-15 12:02:14.5117 Error Caught an exception while encoding media.
2011-10-15 12:02:14.5367 Error Microsoft.Expression.Encoder.EncodeErrorException
2011-10-15 12:02:14.5392 Error Unknown error encoding file.
2011-10-15 12:02:14.6255 Error at Microsoft.Expression.Encoder.MediaEncoder.Encode()
at Microsoft.Expression.Encoder.Job.Encode()
at Microsoft.Web.Media.TransformManager.EETask.Start()
2011-10-15 12:02:14.6280 Error Task.Start failed for task index: 1.
2011-10-15 12:02:14.6317 Error Microsoft.Expression.Encoder.EncodeErrorException: Unknown error encoding file.
2011-10-15 12:02:14.6855 Error at Microsoft.Expression.Encoder.MediaEncoder.Encode()
at Microsoft.Expression.Encoder.Job.Encode()
at Microsoft.Web.Media.TransformManager.EETask.Start()
at Microsoft.Web.Media.TransformManager.Wrapper.RunTaskCode(TaskStatus taskStatus, JobMetadata metadata, Logger logger, ITask task, Int32 taskIndex)
2011-10-15 12:02:14.6880 Error Microsoft.Expression.Encoder.EncodeErrorException: Unknown error encoding file.
2011-10-15 12:02:14.6930 Error Microsoft.Expression.Encoder.UnableToEncodeFileException: Exception from HRESULT: 0x813A0002
2011-10-15 12:02:14.7305 Error at MS.Internal.Expression.Encoder.Media.DShowEncode.Encode(EncodeSettings settings)
at Microsoft.Expression.Encoder.EncoderBase.EncodeFile(EncodeSettings settings)
at Microsoft.Expression.Encoder.MediaItemEncoder.CreateMediaFiles(PublishedItem item, List`1& rgScripts, PartualRebuildRulesItem rebuildItem, TimeSpan& markerOffset, String[]& manifestFiles, SimpleEncodeOptions[]& rgEncodeOptions, OutputFormatType& outputFormat)
at Microsoft.Expression.Encoder.MediaItemEncoder.EncodeItem(MediaItem item, PublishedItem& publishedItem)
2011-10-15 12:02:14.7330 Error System.Runtime.InteropServices.COMException: Exception from HRESULT: 0x813A0002
2011-10-15 12:02:15.0693 Error at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo)
at System.Runtime.InteropServices.Marshal.ThrowExceptionForHR(Int32 errorCode)
at ThrowHRESULT(Int32 hr)
at MS.Internal.Expression.Encoder.Media.DShowEncode.Encode(EncodeSettings settings)
2011-10-15 12:02:15.0730 Error Exiting task id: 1.
2011-10-15 12:02:15.0743 Verbose InstanceId: 20111015183933_1827D23AB74F43FAB657CF69E6BAAEC3 status: Failed percent complete: 100
2011-10-15 12:02:15.0743 Information UpdateStatus message: Unknown error encoding file.
2011-10-15 12:02:15.0743 Verbose UpdateJobProgress looking for job: 20111015183933_1827D23AB74F43FAB657CF69E6BAAEC3
2011-10-15 12:02:15.1855 Verbose Inside FindJob.GetRunningTasks returned 1 jobs.
2011-10-15 12:02:15.1868 Verbose Found Job: 20111015183933_1827D23AB74F43FAB657CF69E6BAAEC3
2011-10-15 12:02:15.1868 Verbose folderPath: \IISTransformManager\6e079ea0-b730-4af9-ade1-cfeb5b365869
2011-10-15 12:02:15.2380 Verbose Found Folder: \IISTransformManager\6e079ea0-b730-4af9-ade1-cfeb5b365869
2011-10-15 12:02:15.2455 Verbose SetTaskData for Job: 20111015183933_1827D23AB74F43FAB657CF69E6BAAEC3 task index taskProgress, data 1,1,100,7260
2011-10-15 12:02:15.5943 Verbose Saving manifest: 20111015183933_1827D23AB74F43FAB657CF69E6BAAEC3.smil.
2011-10-15 12:02:16.0456 Verbose Closing log file.
There are two main reasons we've seen this error. Memory shortage and something to do with Closed Captions. It's most likely some
out of memory exceptions beeing the cause of these failues. These are caused in the lower level components and do not bubble up to EE4, hence the vague message. Check your RAM make sure there is plenty available. Assume each EE4 Job can consume up to 3G
Ram using large memory awareness on 64 bit OS. So a machine with 8G running 2/3 jobs at the same time could be risky. Exit any other tasks that might be consuming significant amounts of memory. Also might want to keep an eye out for memory usage spikes,
and excessive paging... If you are using HPC, we do expose a Min Memory requirement in TM that might be of assistance.
Please let me know if you are configuring text closed Captions with when this happens, I've never encounted a client with this issue but I hear it's happened in the past.
Also, if the memory is looking fine and you are not configuring any kind of Closed Captions, would you be able to share a media file that consistently repros the issue? contact
me via email if that's the case.
Regards,
IIS 7 Transform Manager
Marked as answer by Lloydz on Oct 23, 2011 02:26 PM
I've tried encoding several files, always running just that one task and all other programs closed. Every time I try to encode one of my files, the memory consumption is just over 2 gigs (never uses the full 8 gigs). It does work with the 30 second wildlife
sample video that comes with Windows. My videos are 2-5 hours long. I'll try to email you a link where you can download one of my videos.
Did you find a solution for this? I am having the same issue and I only encode one video at a time. It works when I encode small videos. For large video's, 1hr or longer it fails. But when I encode the same long movie using Expression Encoder with the same
profile it does not error out.
markh2
2 Posts
Transform Manager fails at 100% encoding H.264 Smooth Stream
Oct 15, 2011 10:04 PM|LINK
I am running Expression Encoder 4 Pro SP1 (fully licensed) and Transform Manager Beta x64 on Windows Server 2008 R2 Standard. The computer has 2 dual core processors and 8 gig RAM. Expression Encoder works fine to encode H.264 Smooth Stream. Transform Manager fails after reaching 100% with the dreaded 0x813A0002 error. This happens when using the delivered job template "Video files to H.264 Smooth Streams and Apple HTTP Live Streams. I also created my own job with just the task to creat the H.264 smooth streams with the same failure. I can encode the H.264 smooth streams using Expression Encoder, and then use Transform Manager "H.264 Smooth Streams to Apple HTTP Live Streams" and it works. I can also use "Video files to VC-1 Smooth Streams" and it works. Any suggestions?
Here is the job template for the custom job I created and the verbose log:
Job Template:
<?xml version="1.0" encoding="utf-8"?>
<jobTemplate xmlns="http://schemas.microsoft.com/iis/media/v4/TM/JobTemplate#">
<id>a3dc83cf-c99a-438c-87b7-968b975faf41</id>
<name>Video files to H.264 Smooth Streams</name>
<description>Encodes video files to H.264 Smooth Streams using the "H.264 IIS Smooth Streaming iPhone WiFi" preset. Microsoft Expression Encoder 4 must be installed for VC-1 encoding and the video file format must be supported by the Encoder. See http://go.microsoft.com/fwlink/?LinkID=186385.</description>
<logLevel>Information</logLevel>
<taskDefinitions>
<taskDefinition xmlns="http://schemas.microsoft.com/iis/media/v4/TM/TaskDefinition#">
<id>A72D7A5D-3022-45f2-89B4-1DDC5457CC12</id>
<name>Expression Encoder 4</name>
<description>Invokes Expression Encoder 4 to encode media files to Smooth Streams. Microsoft Expression Encoder 4 must be installed to use this task (H.264/AAC-LC encoding requires Expression Encoder 4 Pro). See http://go.microsoft.com/fwlink/?LinkID=186385.</description>
<logLevel>Off</logLevel>
<properties namespace="http://schemas.microsoft.com/Expression/Encoder/V4#" prefix="ee">
<property name="preset" value="%ProgramData%\Microsoft\IIS\Transform Manager\Configuration\Presets\H.264 IIS Smooth Streaming iPhone WiFi.xml" helpText="The path to a valid encoding preset file that is exported from Microsoft Expression Encoder 4. A preset is a combination of encoding options and playback options that you can quickly apply to the content to be encoded." required="true" />
<property name="templateName" value="Standard" helpText="The name of the Microsoft Silverlight player template (for example, Standard) that is included with the transcoded output. The template specifies a particular skin (a stylized design that includes playback elements) that encases the encoded video." required="true" />
<property name="templatePath" value="%ProgramFiles(x86)%\Microsoft Expression\Encoder 4\Templates\en\Standard" helpText="The templateName directory path." required="true" />
<property name="createSubdirectory" value="false" helpText="Enables output of the encoded Smooth Streams to a folder that uses the naming convention MACHINENAME DATE TIME." required="false" />
</properties>
<taskCode>
<type architecture="x86">Microsoft.Web.Media.TransformManager.EETask, Microsoft.Web.Media.TransformManager.EETask, Version=1.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35</type>
</taskCode>
<inputFolder></inputFolder>
<outputFolder>EE4Output</outputFolder>
</taskDefinition>
</taskDefinitions>
</jobTemplate>
Log (just the last part):
2011-10-15 12:01:40.6326 Verbose Pass 1 of 1 on Live stream archive 10-15-2011 6.11 AM
2011-10-15 12:01:40.6326 Verbose Pass progress = 99.9939248986692; total progress = 99
2011-10-15 12:01:40.6326 Verbose InstanceId: 20111015183933_1827D23AB74F43FAB657CF69E6BAAEC3 status: Running percent complete: 99
2011-10-15 12:01:40.6326 Verbose UpdateJobProgress looking for job: 20111015183933_1827D23AB74F43FAB657CF69E6BAAEC3
2011-10-15 12:01:40.7436 Verbose Inside FindJob.GetRunningTasks returned 1 jobs.
2011-10-15 12:01:40.7436 Verbose Found Job: 20111015183933_1827D23AB74F43FAB657CF69E6BAAEC3
2011-10-15 12:01:40.7436 Verbose folderPath: \IISTransformManager\6e079ea0-b730-4af9-ade1-cfeb5b365869
2011-10-15 12:01:40.7456 Verbose Found Folder: \IISTransformManager\6e079ea0-b730-4af9-ade1-cfeb5b365869
2011-10-15 12:01:40.7536 Verbose SetTaskData for Job: 20111015183933_1827D23AB74F43FAB657CF69E6BAAEC3 task index taskProgress, data 1,1,99,7260
2011-10-15 12:01:41.1157 Verbose Pass 1 of 1 on Live stream archive 10-15-2011 6.11 AM
2011-10-15 12:01:41.1157 Verbose Pass progress = 99.9976192490543; total progress = 99
2011-10-15 12:01:41.1167 Verbose InstanceId: 20111015183933_1827D23AB74F43FAB657CF69E6BAAEC3 status: Running percent complete: 99
2011-10-15 12:01:41.1167 Verbose UpdateJobProgress looking for job: 20111015183933_1827D23AB74F43FAB657CF69E6BAAEC3
2011-10-15 12:01:41.2777 Verbose Inside FindJob.GetRunningTasks returned 1 jobs.
2011-10-15 12:01:41.2787 Verbose Found Job: 20111015183933_1827D23AB74F43FAB657CF69E6BAAEC3
2011-10-15 12:01:41.2787 Verbose folderPath: \IISTransformManager\6e079ea0-b730-4af9-ade1-cfeb5b365869
2011-10-15 12:01:41.2797 Verbose Found Folder: \IISTransformManager\6e079ea0-b730-4af9-ade1-cfeb5b365869
2011-10-15 12:01:41.2867 Verbose SetTaskData for Job: 20111015183933_1827D23AB74F43FAB657CF69E6BAAEC3 task index taskProgress, data 1,1,99,7260
2011-10-15 12:01:41.9407 Verbose Pass 1 of 1 on Live stream archive 10-15-2011 6.11 AM
2011-10-15 12:01:41.9407 Verbose Pass progress = 100; total progress = 100
2011-10-15 12:01:41.9407 Verbose InstanceId: 20111015183933_1827D23AB74F43FAB657CF69E6BAAEC3 status: Running percent complete: 100
2011-10-15 12:01:41.9407 Verbose UpdateJobProgress looking for job: 20111015183933_1827D23AB74F43FAB657CF69E6BAAEC3
2011-10-15 12:01:42.0708 Verbose Inside FindJob.GetRunningTasks returned 1 jobs.
2011-10-15 12:01:42.0708 Verbose Found Job: 20111015183933_1827D23AB74F43FAB657CF69E6BAAEC3
2011-10-15 12:01:42.0708 Verbose folderPath: \IISTransformManager\6e079ea0-b730-4af9-ade1-cfeb5b365869
2011-10-15 12:01:42.0718 Verbose Found Folder: \IISTransformManager\6e079ea0-b730-4af9-ade1-cfeb5b365869
2011-10-15 12:01:42.0808 Verbose SetTaskData for Job: 20111015183933_1827D23AB74F43FAB657CF69E6BAAEC3 task index taskProgress, data 1,1,100,7260
2011-10-15 12:02:14.5117 Error Caught an exception while encoding media.
2011-10-15 12:02:14.5367 Error Microsoft.Expression.Encoder.EncodeErrorException
2011-10-15 12:02:14.5392 Error Unknown error encoding file.
2011-10-15 12:02:14.6255 Error at Microsoft.Expression.Encoder.MediaEncoder.Encode()
at Microsoft.Expression.Encoder.Job.Encode()
at Microsoft.Web.Media.TransformManager.EETask.Start()
2011-10-15 12:02:14.6280 Error Task.Start failed for task index: 1.
2011-10-15 12:02:14.6317 Error Microsoft.Expression.Encoder.EncodeErrorException: Unknown error encoding file.
2011-10-15 12:02:14.6855 Error at Microsoft.Expression.Encoder.MediaEncoder.Encode()
at Microsoft.Expression.Encoder.Job.Encode()
at Microsoft.Web.Media.TransformManager.EETask.Start()
at Microsoft.Web.Media.TransformManager.Wrapper.RunTaskCode(TaskStatus taskStatus, JobMetadata metadata, Logger logger, ITask task, Int32 taskIndex)
2011-10-15 12:02:14.6880 Error Microsoft.Expression.Encoder.EncodeErrorException: Unknown error encoding file.
2011-10-15 12:02:14.6930 Error Microsoft.Expression.Encoder.UnableToEncodeFileException: Exception from HRESULT: 0x813A0002
2011-10-15 12:02:14.7305 Error at MS.Internal.Expression.Encoder.Media.DShowEncode.Encode(EncodeSettings settings)
at Microsoft.Expression.Encoder.EncoderBase.EncodeFile(EncodeSettings settings)
at Microsoft.Expression.Encoder.MediaItemEncoder.CreateMediaFiles(PublishedItem item, List`1& rgScripts, PartualRebuildRulesItem rebuildItem, TimeSpan& markerOffset, String[]& manifestFiles, SimpleEncodeOptions[]& rgEncodeOptions, OutputFormatType& outputFormat)
at Microsoft.Expression.Encoder.MediaItemEncoder.EncodeItem(MediaItem item, PublishedItem& publishedItem)
2011-10-15 12:02:14.7330 Error System.Runtime.InteropServices.COMException: Exception from HRESULT: 0x813A0002
2011-10-15 12:02:15.0693 Error at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo)
at System.Runtime.InteropServices.Marshal.ThrowExceptionForHR(Int32 errorCode)
at ThrowHRESULT(Int32 hr)
at MS.Internal.Expression.Encoder.Media.DShowEncode.Encode(EncodeSettings settings)
2011-10-15 12:02:15.0730 Error Exiting task id: 1.
2011-10-15 12:02:15.0743 Verbose InstanceId: 20111015183933_1827D23AB74F43FAB657CF69E6BAAEC3 status: Failed percent complete: 100
2011-10-15 12:02:15.0743 Information UpdateStatus message: Unknown error encoding file.
2011-10-15 12:02:15.0743 Verbose UpdateJobProgress looking for job: 20111015183933_1827D23AB74F43FAB657CF69E6BAAEC3
2011-10-15 12:02:15.1855 Verbose Inside FindJob.GetRunningTasks returned 1 jobs.
2011-10-15 12:02:15.1868 Verbose Found Job: 20111015183933_1827D23AB74F43FAB657CF69E6BAAEC3
2011-10-15 12:02:15.1868 Verbose folderPath: \IISTransformManager\6e079ea0-b730-4af9-ade1-cfeb5b365869
2011-10-15 12:02:15.2380 Verbose Found Folder: \IISTransformManager\6e079ea0-b730-4af9-ade1-cfeb5b365869
2011-10-15 12:02:15.2455 Verbose SetTaskData for Job: 20111015183933_1827D23AB74F43FAB657CF69E6BAAEC3 task index taskProgress, data 1,1,100,7260
2011-10-15 12:02:15.5943 Verbose Saving manifest: 20111015183933_1827D23AB74F43FAB657CF69E6BAAEC3.smil.
2011-10-15 12:02:16.0456 Verbose Closing log file.
Taskransform Manager
Doiron
114 Posts
Microsoft
Re: Transform Manager fails at 100% encoding H.264 Smooth Stream
Oct 16, 2011 10:06 PM|LINK
Hi,
There are two main reasons we've seen this error. Memory shortage and something to do with Closed Captions. It's most likely some out of memory exceptions beeing the cause of these failues. These are caused in the lower level components and do not bubble up to EE4, hence the vague message. Check your RAM make sure there is plenty available. Assume each EE4 Job can consume up to 3G Ram using large memory awareness on 64 bit OS. So a machine with 8G running 2/3 jobs at the same time could be risky. Exit any other tasks that might be consuming significant amounts of memory. Also might want to keep an eye out for memory usage spikes, and excessive paging... If you are using HPC, we do expose a Min Memory requirement in TM that might be of assistance.
Please let me know if you are configuring text closed Captions with when this happens, I've never encounted a client with this issue but I hear it's happened in the past.
Also, if the memory is looking fine and you are not configuring any kind of Closed Captions, would you be able to share a media file that consistently repros the issue? contact me via email if that's the case.
Regards,
IIS 7 Transform Manager
markh2
2 Posts
Re: Transform Manager fails at 100% encoding H.264 Smooth Stream
Oct 16, 2011 11:04 PM|LINK
I've tried encoding several files, always running just that one task and all other programs closed. Every time I try to encode one of my files, the memory consumption is just over 2 gigs (never uses the full 8 gigs). It does work with the 30 second wildlife sample video that comes with Windows. My videos are 2-5 hours long. I'll try to email you a link where you can download one of my videos.
gdiva
1 Post
Re: Transform Manager fails at 100% encoding H.264 Smooth Stream
Mar 01, 2012 12:04 AM|LINK
Did you find a solution for this? I am having the same issue and I only encode one video at a time. It works when I encode small videos. For large video's, 1hr or longer it fails. But when I encode the same long movie using Expression Encoder with the same profile it does not error out.
My setup is:
Windows 2008 R2 - Quadcore with 8GB of RAM
Transform Manager 1.0 beta
Expression 4 Pro SP2 with mp4 license
jeroen1
5 Posts
Re: Transform Manager fails at 100% encoding H.264 Smooth Stream
May 04, 2012 09:31 AM|LINK
I encounter the same problem. However i do use Closed Captions in each file. Is there a solution to this?