Hi, I've just downloaded and installed Transform Manager Alpha (to go with the Media Services 4 I have already installed) on my Windows Server 2008/IIS7 machine. I only have a single account on the machine (Administrator), but if I enter the administrator username
and password into the Transform Manager credentials, it won't start the service. I've tried it several times to make sure there and no typos and I've rebooted the server, but still no luck. What am I doing wrong?
Fixed it. I couldn't make the change in IIS, but when I went through the Services panel I was able to make the change to the IIS Transform Manager Host.
I was originally trying to set it up from within Transform Manager using the 'set credentials and start' link. I was entering Administrator as the username and then the password. I wasn't getting anywhere with this so I went through services.msc and clicked
the log-on tab. When I entered Administrator there, it automatically added the .\ in front of Administrator and I was able to start the service.
I was able to start the service one time. I ran several transformation jobs, and then, I had to cancel one that was in progress, and now I can't get the service to start even after a reboot. I get the same error message, and in the event log I get these three
messages in a row: MESSAGE:StartIndex cannot be less than zero. Parameter name: startIndex ------------------------------------------------------- STACKTRACE: at System.String.InternalSubStringWithChecks(Int32 startIndex, Int32 length, Boolean fAlwaysCopy)
at Microsoft.Web.Media.TransformManager.JobManager.get_LocalFileWatcherFilterExtension() at Microsoft.Web.Media.TransformManager.JobManager.GetTriggerFiles(String folder) at Microsoft.Web.Media.TransformManager.JobManager.ProcessWorkQueue() at Microsoft.Web.Media.TransformManager.JobManager.Start()
at System.Threading.ExecutionContext.runTryCode(Object userData) at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData) at System.Threading.ExecutionContext.Run(ExecutionContext
executionContext, ContextCallback callback, Object state) at System.Threading.ThreadHelper.ThreadStart() -------------------------------------------------------- TYPE:System.ArgumentOutOfRangeException
I also had this problem and thought I had fixed it by going into the services manager. But then none of the transform jobs worked. Turn's out I hadn't installed Expression Encoder Premium. Once I installed this I was able to set the credentials and start
the service using the Transform Manager UI in the IIS Manager
Your stack trace is telling me that you might have an invalid File Mask in your Job Definition (aka the xml file that host the details of your Watch Folder)
1) Open each XML file in %programdata%\Microsoft\iis\Transform Manager\Configuration\Job Definitions\
2) Locate the XML element <localFileWatcherFilter>*.ism</localFileWatcherFilter> the XML Path is jobDefinition -> input -> localFileWatcherFilter
3) make sure it's formated correctly i.e.
a) It must contain a dot .
b) it contains a valid extension <sometext and/or wildcards>.ValidExtension *.txt *.xml *.ism *.something
c) cannot have wildcards in the extension name The following filters are NOT valid * , *.* or something.*
forzaphil
16 Posts
Can't Start Transform Manager
Jul 05, 2010 02:07 PM|LINK
iis 7 media services 4.0
forzaphil
16 Posts
Re: Can't Start Transform Manager
Jul 05, 2010 02:27 PM|LINK
johndeu
116 Posts
Microsoft
Re: Can't Start Transform Manager
Jul 05, 2010 07:58 PM|LINK
How were you entering the account name when it was failing for you in Transform Manager? Just localmachine\Username of .\Username?
forzaphil
16 Posts
Re: Can't Start Transform Manager
Jul 05, 2010 09:12 PM|LINK
johndeu
116 Posts
Microsoft
Re: Can't Start Transform Manager
Jul 06, 2010 01:56 AM|LINK
Good feedback. I'll make sure we open a bug to address that issue.
kcpr
1 Post
Re: Can't Start Transform Manager
Jul 13, 2010 10:10 AM|LINK
There's more to this problem. I also started the service through the Services panel. But it only started once. Now I get this error:
The IIS Transform Manager Host service is starting.
The IIS Transform Manager Host service could not be started.
A system error has occurred.
System error 1067 has occurred.
The process terminated unexpectedly.
I googled a little bit, but most problems were related to MySQL.
johndeu
116 Posts
Microsoft
Re: Can't Start Transform Manager
Jul 29, 2010 09:15 PM|LINK
kcpr,
Were you able to resolve this system errors that you were seeing. Did you get any event log errors that you could share?
zoddd
21 Posts
Re: Can't Start Transform Manager
Nov 10, 2010 01:41 PM|LINK
michael.weav...
27 Posts
Re: Can't Start Transform Manager
Nov 10, 2010 03:24 PM|LINK
I also had this problem and thought I had fixed it by going into the services manager. But then none of the transform jobs worked. Turn's out I hadn't installed Expression Encoder Premium. Once I installed this I was able to set the credentials and start the service using the Transform Manager UI in the IIS Manager
Doiron
114 Posts
Microsoft
Re: Can't Start Transform Manager
Nov 12, 2010 06:23 PM|LINK
Hi Zoddd,
Your stack trace is telling me that you might have an invalid File Mask in your Job Definition (aka the xml file that host the details of your Watch Folder)
1) Open each XML file in %programdata%\Microsoft\iis\Transform Manager\Configuration\Job Definitions\
2) Locate the XML element <localFileWatcherFilter>*.ism</localFileWatcherFilter> the XML Path is jobDefinition -> input -> localFileWatcherFilter
3) make sure it's formated correctly i.e.
a) It must contain a dot .
b) it contains a valid extension <sometext and/or wildcards>.ValidExtension *.txt *.xml *.ism *.something
c) cannot have wildcards in the extension name The following filters are NOT valid * , *.* or something.*
4) save the changes if any and try again...
Let me know if the problem perists.
Regards,
Mario
IIS Transform Manager