The problem is that drwtsn32 is run under the "NETWORK SERVICE" identity, because that is the identity that w3wp.exe is running under (unless it's been changed from the default).
The C:\Documents and Settings\Administrator\ folder and all it's subfolders all have ACLs that restrict it to just the Administrator user.
Can you configure drwtsn32 to use a folder that is accessible by NETWORK SERVICE? This can be a temporary folder that is granted rights for the Administrator and NETWORK SERVICE users.
I have just created the directory C:\Dr_Watson, added the Network Service, Local Service and even the All Users groups with the good rights but the LOG and DUMP files are not yet created when the error occurs. Of course, I have set the new path in Dr Watson
GUI.
My IIS Application Pool use the default identity (Network Service).
Strange, no ?
I have seen there is a bug with Dr Watson and Windows Server 2003 (KB836080) but it concerns only Pre-SP1 systems and I have SP2.
Apologies for the delay in the response. I was trying to figure out why Dr Watson wasn't working for you.
Anyway, using Debug Diagnostics should also suffice. In case that tool doesn't work, another alternative is ADPlus, which is located within the Debugging Tools for Windows package.
Crash dumps indicated that w3wp is hitting "rpc unavailable" exception on your server. I am not sure what is causing this on your server. What all do you have installed on your machine?
I do not know why RPC would be unavaible. The server is a dedicated webserver so I don't do many things on it except serving PHP web pages. The following softwares are installed and used:
* IIS 6.0 with IIS 6.0 Ressource Kit Tools
* ISAPI Rewrite Lite 0073
* FastCGI 1.5
* PHP 5.3.1 NTS VC9 x86
* WinCache 1.0.1
* MySQL 5.0.86
* hMailServer 5.3.2
* ClamAV 0.95.3
* FileZilla Server 0.9.34
* Dell OpenManage Server Administrator
* .NET FrameWork 2.0 and 3.5
* Visual 2008 C++ Redistributable
* Internet Explorer 8
* WinZip / WinRAR
* Radmin
I think the question is Why I do not have this issue with FastCGI 1.0. What can I yet do to help you fixing this error ?
JulienTLD
99 Posts
Re: Errors with w3wp.exe and fcgiext.dlll since the installation of FastCGI 1.5
Feb 09, 2010 05:50 PM|LINK
At this time, the Windows Performance tool says there is an average of 150 GET requests by second and currently 40 anonymous users.
It is a website very viewed. About 75.000 unique users and 500.000 page views each day.
Hope this help.
kehand
72 Posts
Microsoft
Re: Errors with w3wp.exe and fcgiext.dlll since the installation of FastCGI 1.5
Feb 09, 2010 07:39 PM|LINK
Julien,
The problem is that drwtsn32 is run under the "NETWORK SERVICE" identity, because that is the identity that w3wp.exe is running under (unless it's been changed from the default).
The C:\Documents and Settings\Administrator\ folder and all it's subfolders all have ACLs that restrict it to just the Administrator user.
Can you configure drwtsn32 to use a folder that is accessible by NETWORK SERVICE? This can be a temporary folder that is granted rights for the Administrator and NETWORK SERVICE users.
Please let us know.
HTH,
kehand
JulienTLD
99 Posts
Re: Errors with w3wp.exe and fcgiext.dlll since the installation of FastCGI 1.5
Feb 09, 2010 09:52 PM|LINK
Hum, ok I see.
I have just created the directory C:\Dr_Watson, added the Network Service, Local Service and even the All Users groups with the good rights but the LOG and DUMP files are not yet created when the error occurs. Of course, I have set the new path in Dr Watson GUI.
My IIS Application Pool use the default identity (Network Service).
Strange, no ?
I have seen there is a bug with Dr Watson and Windows Server 2003 (KB836080) but it concerns only Pre-SP1 systems and I have SP2.
JulienTLD
99 Posts
Re: Errors with w3wp.exe and fcgiext.dlll since the installation of FastCGI 1.5
Feb 11, 2010 09:43 AM|LINK
Kehand,
As I can't generate a dump with Dr Watson, can I try to do it with Debug Diagnostics 1.1 ?
kehand
72 Posts
Microsoft
Re: Errors with w3wp.exe and fcgiext.dlll since the installation of FastCGI 1.5
Feb 11, 2010 05:26 PM|LINK
Hi Julien,
Apologies for the delay in the response. I was trying to figure out why Dr Watson wasn't working for you.
Anyway, using Debug Diagnostics should also suffice. In case that tool doesn't work, another alternative is ADPlus, which is located within the Debugging Tools for Windows package.
Let me know if I can help out.
Thanks,
kehand
kehand
72 Posts
Microsoft
Re: Errors with w3wp.exe and fcgiext.dlll since the installation of FastCGI 1.5
Feb 13, 2010 01:11 AM|LINK
Thanks Julien for the dumps. We are investigating the dumps and trying to figure out the cause. We will update this thread with our findings.
Again, thanks for the help.
kehand
JulienTLD
99 Posts
Re: Errors with w3wp.exe and fcgiext.dlll since the installation of FastCGI 1.5
Mar 04, 2010 04:23 PM|LINK
Hi,
No news about my error with FastCGI 1.5 RTW ? I do not like to see these red warnings in the event viewer of my production server :(
Did you reproduced the bug on your server ?
Bye
ksingla
1138 Posts
Microsoft
Re: Errors with w3wp.exe and fcgiext.dlll since the installation of FastCGI 1.5
Mar 04, 2010 11:47 PM|LINK
Hi,
Crash dumps indicated that w3wp is hitting "rpc unavailable" exception on your server. I am not sure what is causing this on your server. What all do you have installed on your machine?
Thanks,
Kanwal
JulienTLD
99 Posts
Re: Errors with w3wp.exe and fcgiext.dlll since the installation of FastCGI 1.5
Mar 05, 2010 05:38 AM|LINK
I do not know why RPC would be unavaible. The server is a dedicated webserver so I don't do many things on it except serving PHP web pages. The following softwares are installed and used:
* IIS 6.0 with IIS 6.0 Ressource Kit Tools
* ISAPI Rewrite Lite 0073
* FastCGI 1.5
* PHP 5.3.1 NTS VC9 x86
* WinCache 1.0.1
* MySQL 5.0.86
* hMailServer 5.3.2
* ClamAV 0.95.3
* FileZilla Server 0.9.34
* Dell OpenManage Server Administrator
* .NET FrameWork 2.0 and 3.5
* Visual 2008 C++ Redistributable
* Internet Explorer 8
* WinZip / WinRAR
* Radmin
I think the question is Why I do not have this issue with FastCGI 1.0. What can I yet do to help you fixing this error ?
Bye.
JulienTLD
99 Posts
Re: Errors with w3wp.exe and fcgiext.dlll since the installation of FastCGI 1.5
May 10, 2010 03:39 PM|LINK
Hi,
Just a little message to know if you have solved the bug with FastCGI 1.5 I described in this post ?
I confirm that if I comment the line MonitorChangesTo=C:\php\php.ini in the fcgiext.ini file, I do not have more the errors in the event viewer.
Bye.