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Thread: Web Platform installer fails to launch

Last post 11-09-2009 3:47 PM by satishl. 1 replies.

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  • 11-08-2009, 10:44 AM

    Web Platform installer fails to launch

    I've been trying for several hours now to install SQL Server 2008 express but I'm having real trouble with Web Platform installer.  On my first attempt, I got as far as the install for SQL Server but it failed before completion (can't remember the exact error msg).

    Since then, every time I try to install it from http://www.microsoft.com/express/sql/download/, I get as far as the page that should launch web platform installer but IE7 just hangs. Until the last attempt I wasn't getting an error msg at all but on the last one I got a msg telling me WPI had failed to launch and to report it here.  I've deinstalled and reinstalled WPI several times and even done a couple of system restores but nothing seems to solve this problem.  Please help.

  • 11-09-2009, 3:47 PM In reply to

    • satishl
    • Top 200 Contributor
    • Joined on 11-26-2008, 2:45 PM
    • Posts 28

    Re: Web Platform installer fails to launch

    Hi mmcculloch197, Sorry to hear about your problem. It would help us to figure out your problem if you could provide the following information
    - the platfrom (OS) you are using?
    - does the user logged in have administrator privileges? (Or the IE7 instance running under administrative privileges)
    - look for the file %temp%\webpi_launcher.txt. If it exists, please post its contents and that would help us figure out.

    thanks,
    Satish

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