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Thread: SQL Express 2008 Installation fails on 2 PC's

Last post 11-18-2009 8:34 PM by richma. 3 replies.

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  • 11-07-2009, 9:29 AM

    SQL Express 2008 Installation fails on 2 PC's

    Hi All,

     I really hope someone is able to help with this! I am trying to install the Web designer but every time I try the installation fails with the error, We're Sorry, The following products have failed to install. SQL Server Express 2008 with Service Pack1. This product did not install successfully. I have read several posts and some say to read the log files which are situated in %Program Files%\Microsoft SQL Server\100\Setup Bootsrap. But after each installation attempt this directory just doesn't exist!!

    Please help!

    Thanks

    Mansel160

  • 11-09-2009, 11:05 PM In reply to

    • richma
    • Top 25 Contributor
    • Joined on 04-06-2009, 4:10 PM
    • Posts 380

    Re: SQL Express 2008 Installation fails on 2 PC's

    Can you post the contents of the most recent webpi logs ?

    Vista / 2008 :     %localappdata%\Microsoft\Web Platform Installer\logs\webpi

    XP, W2K3:           %USERPROFILE%\Local Settings\Application Data\Microsoft\Web Platform Installer\logs\webpi

  • 11-12-2009, 8:28 AM In reply to

    Re: SQL Express 2008 Installation fails on 2 PC's

    Hi,

     

    Thanks for the response, please find below contents of the file requested.

     

    Kind regards

     Mansel160

     

    DownloadManager Information: 0 : Loading product xml from 'https://go.microsoft.com/fwlink/?LinkId=158722'
    DownloadManager Information: 0 : Product manager downloading: https://go.microsoft.com/fwlink/?LinkId=158722
    DownloadManager Information: 0 : Remote file has not changed, using local cached file:C:\Users\Max\AppData\Local\Microsoft\Web Platform Installer\112853652.xml.temp
    DownloadManager Information: 0 : Loading product xml from 'https://www.microsoft.com/web/webpi/2.0/WebApplicationList.xml'
    DownloadManager Information: 0 : Product manager downloading: https://www.microsoft.com/web/webpi/2.0/WebApplicationList.xml
    DownloadManager Information: 0 : Remote file has not changed, using local cached file:C:\Users\Max\AppData\Local\Microsoft\Web Platform Installer\-1221301405.xml.temp
    DownloadManager Information: 0 : Filtering by majorOS: 6, minorOS: 0, majorSP: 1, minorSP: 0, productType: 3, architecture: x86
    DownloadManager Information: 0 : Filtering by majorOS: 6, minorOS: 0, majorSP: 1, minorSP: 0, productType: 3, architecture: x86
    DownloadManager Information: 0 : Contextual entry products: SQLExpress
    DownloadManager Information: 0 : Adding product SQL Server Express 2008 with Service Pack 1 (SQLExpress) to cart
    DownloadManager Information: 0 : Contextual navigation to product 'SQLExpress'
    DownloadManager Information: 0 : Product 'SQLExpress' was already in cart.
    DownloadManager Information: 0 : Configuring SQL
    DownloadManager Information: 0 : Using SQL mixed mode authentication
    DownloadManager Information: 0 : No MySQL to configure
    DownloadManager Information: 0 : Setting current install to 1
    DownloadManager Information: 0 : Starting install sequence
    DownloadManager Information: 0 : Using cached file at C:\Users\Max\AppData\Local\Microsoft\Web Platform Installer\installers\SQLExpress\ADF5AEBD8EB56A136D310360D59DB8E21802CFF8\SQLEXPR32_x86_ENU.exe instead of downloading from http://download.microsoft.com/download/8/E/5/8E53FAA8-1129-4621-903F-3F8DB6D066AC/SQLEXPR32_x86_ENU.exe
    DownloadManager Information: 0 : Starting EXE install for product 'SQL Server Express 2008 with Service Pack 1'. Commandline is: 'C:\Users\Max\AppData\Local\Microsoft\Web Platform Installer\installers\SQLExpress\ADF5AEBD8EB56A136D310360D59DB8E21802CFF8\SQLEXPR32_x86_ENU.exe /q /ACTION=Install /SkipRules=RebootRequiredCheck /FEATURES=SQL /INSTANCENAME=SQLEXPRESS /SQLSVCACCOUNT="NT AUTHORITY\Network Service" /SQLSVCStartupType=Automatic /AddCurrentUserAsSqlAdmin /ENABLERANU=1 /hideconsole /SECURITYMODE=SQL /SAPWD="M4ns3l J0n3s"'
    DownloadManager Information: 0 : Waiting for process: 680 - C:\Users\Max\AppData\Local\Microsoft\Web Platform Installer\installers\SQLExpress\ADF5AEBD8EB56A136D310360D59DB8E21802CFF8\SQLEXPR32_x86_ENU.exe
    DownloadManager Information: 0 : Install exit code for product 'SQL Server Express 2008 with Service Pack 1' is -2147467259
    DownloadManager Error: 0 : Install return code for product 'SQL Server Express 2008 with Service Pack 1' is Failure
    DownloadManager Information: 0 : Product SQL Server Express 2008 with Service Pack 1 done install completed
    DownloadManager Information: 0 : Increasing current install to 2
    DownloadManager Information: 0 : Clearing cart
    DownloadManager Information: 0 : Getting ratings file from http://go.microsoft.com/fwlink/?LinkId=163219
    DownloadManager Information: 0 : Ratings file loaded successfully

  • 11-18-2009, 8:34 PM In reply to

    • richma
    • Top 25 Contributor
    • Joined on 04-06-2009, 4:10 PM
    • Posts 380

    Re: SQL Express 2008 Installation fails on 2 PC's

    Unfortunately this log does not provide enough detail and we'll have to find the SQL setup logs. The following has a reference to these.

    955396 How to troubleshoot SQL Server 2008 Setup issues
    http://support.microsoft.com/default.aspx?scid=kb;EN-US;955396

    I am not sure how the logs would not be in the path you specified but you can try searching your machine for  Details.txt  as another way to find the logs.


     

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