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• 11-03-2009, 4:52 PM

  MaggaH Joined on 11-03-2009, 9:44 PM Posts 2

  Problem installing Web Platform Installer Reply Contact I'm not able to run the wpilauncher_n.exe installer (version 7.1.611.0), the following error appears The Web Platform Installer could not start.  Please report the following error on the Web Platform Installer forum. But no error appears in this messages :) I'm running windows XP, with Visual studio 2008 installed, and Microsoft sql server and more.  Can anyone help me with this.

  Tags: Windows XP Proinstall errorweb platform installerller

• 11-03-2009, 5:29 PM

  In reply to

  richma Joined on 04-06-2009, 4:10 PM Posts 380

  Re: Problem installing Web Platform Installer Reply Contact Hi Maggah  Can you check the following log for errors.   %temp%\webpi_launcher.txt  If you see an error like  "Method '_wspawnl' failed. Failure: <ErroNum> then download and install the WebPlatform installer directly from one of the following locations. a.      x86 version: http://go.microsoft.com/fwlink/?LinkId=146053 b.       x64 version: http://go.microsoft.com/fwlink/?LinkId=146055 This should get you by this step. thanks Richard

• 11-04-2009, 5:03 PM

  In reply to

  MaggaH Joined on 11-03-2009, 9:44 PM Posts 2

  Re: Problem installing Web Platform Installer Reply Contact Thanks for your help.  I did not find any log files, but when I ran the setup program again, it worked, I have no idea why. Now I seem to have a problem when installing SQL server native client, the installation program dose not seem to get through step 3 of 6, it just hangs in there.  I already have SQL server native client installed for SQL server 2008 developer version. Any idea what the problem might be :) thanks MH

• 11-04-2009, 11:06 PM

  In reply to

  richma Joined on 04-06-2009, 4:10 PM Posts 380	Re: Problem installing Web Platform Installer Reply Contact Here is reference to the SQL installation files. http://msdn.microsoft.com/en-us/library/ms143702.aspx

• 11-05-2009, 2:30 PM

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  noo guy Joined on 11-05-2009, 2:25 PM Posts 7

  Re: Problem installing Web Platform Installer Reply Contact I'm also having a problem : Unable to download the Web Platform product list from https://go.microsoft/fwlink/?linkid=158722. check yopur network connection and try again.  If the problem persists. report the issue on the Web Platform Installer forum at http://go.microsoft.com/fwlink/?linkID=145244. I tried several times, my network is fine.  Here I am reporting it.  What's next ?

• 11-08-2009, 11:18 AM

  In reply to

  richma Joined on 04-06-2009, 4:10 PM Posts 380	Re: Problem installing Web Platform Installer Reply Contact Thank you  for reporting this. For troubleshooting you can follow the  steps in the second post in this thread. Please also post back any  messages found in webpi_launcher.txt . Thanks Richard

• 11-10-2009, 7:48 AM

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  noo guy Joined on 11-05-2009, 2:25 PM Posts 7	Re: Problem installing Web Platform Installer Reply Contact   Yes. Ends with an error  -- >  Microsoft Web Platform Installer 2.0 Setup.  A network error occurred while attempting to read from the file c:\documents and settings\al\local settings\Content.IE5\BJEP90A1\wpi.msi. I looked and the file is not there or anywhere else on this computer.. directory Content.IE5\BJEP90A1 is not there either.

• 11-10-2009, 10:12 AM

  In reply to

  richma Joined on 04-06-2009, 4:10 PM Posts 380

  Re: Problem installing Web Platform Installer Reply Contact To work around this you can install the installer directly from one of these locations.  a.      x86 version: http://go.microsoft.com/fwlink/?LinkId=146053 b.       x64 version: http://go.microsoft.com/fwlink/?LinkId=146055   Regarding the error can you post the rest of the contents of the log, there should be addtional details in the log that might help identify the issue with the network connection.   thanks Richard

• 11-10-2009, 2:41 PM

  In reply to

  noo guy Joined on 11-05-2009, 2:25 PM Posts 7

  Re: Problem installing Web Platform Installer Reply Contact   Yes, I understand.  I followed your instructions and did just that.  The link  x86 version: http://go.microsoft.com/fwlink/?LinkId=146053 is what caused the error -->> Microsoft Web Platform Installer 2.0 Setup.  A network error occurred while attempting to read from the file c:\documents and settings\al\local settings\Content.IE5\BJEP90A1\wpi.msi. also I have no webpi_launcher.txt file

• 11-10-2009, 6:12 PM

  In reply to

  richma Joined on 04-06-2009, 4:10 PM Posts 380	Re: Problem installing Web Platform Installer Reply Contact Thanks for clarifying. Since this is trying to launch from the temporary IE folder I assume you selected Run when prompted. Does the same happen when you choose Save  and save to disk first then run it ?

• 11-11-2009, 8:41 AM

  In reply to

  noo guy Joined on 11-05-2009, 2:25 PM Posts 7	Re: Problem installing Web Platform Installer Reply Contact   Yes, same problem if I first save it then try to run it.

• 11-11-2009, 8:39 PM

  In reply to

  richma Joined on 04-06-2009, 4:10 PM Posts 380

  Re: Problem installing Web Platform Installer Reply Contact When you save this to disk , say your desktop , and run it does the same folder path appear in the error (c:\documents and settings\al\local settings\Content.IE5...) ? Have you installed/removed  WebPI previously ?  I am suspecting a possbile reference to this in the registry  from a previous installation.  Also you can try to search the registry for a reference to "Webpi.msi" Can you create an msi log file using the following command ? You can email this to  Webpi at  microsoft.com. msiexec WebPlatformInstaller_x86.msi /l*v wepbpi_setup.txt

• 11-12-2009, 9:47 AM

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  noo guy Joined on 11-05-2009, 2:25 PM Posts 7

  Re: Problem installing Web Platform Installer Reply Contact >When you save this to disk , say your desktop , and run it does the same folder path >appear in the error (c:\documents and settings\al\local settings\Content.IE5...) ? When the file is saved to a directory the path in the error is that same directory.  the error report moves with the file.  >Have you installed/removed  WebPI previously ?  No, this is a relatively fresh XP install for the purpose of running embedded.  I've only done things attempting to install embedded XP. > Also you can try to search the registry for a reference to "Webpi.msi" No hits on webpi.msi.  There is a hit on wpi.msi >Can you create an msi log file using the following command ? That command generates a couple of pages of text that look like a help file for Windows ® Installer. V 3.00.3790.2180

• 11-12-2009, 10:17 AM

  In reply to

  richma Joined on 04-06-2009, 4:10 PM Posts 380	Re: Problem installing Web Platform Installer Reply Contact Sorry I misspelled and meant to say wpi.msi . What is that registry path you found this under  ? Can you email installer file to  Webpi at  microsoft.com ?

• 11-12-2009, 12:58 PM

  In reply to

  noo guy Joined on 11-05-2009, 2:25 PM Posts 7	Re: Problem installing Web Platform Installer Reply Contact I now find 2 hkey_local_machine\software\classes\installer\products\3b10c76b20587eb4eababbed19a03dee\     \sourcelist and hkey_current_user\software\microsoft\search assistant\acmru\5603 Installer file on its way