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Answered Thread: IIS not serving pages/ports not open

Last post 10-29-2009 11:05 PM by jlawre23. 5 replies.

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  • 10-29-2009, 9:43 PM

    • jlawre23
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    IIS not serving pages/ports not open

    I have an IIS server that is not serving any pages and port 80 doesn't seem to be open.  This is all being tested locally on the same subnet (not from the internet).  I tried telneting to port 80 from the server having the problem, but no go.  I have restarted all the IIS related services, but still no go. I can't reboot the server yet due to it being a 24/7 server. 

     Any suggestions?

  • 10-29-2009, 10:09 PM In reply to

    • lextm
    • Top 10 Contributor
    • Joined on 10-22-2008, 4:18 AM
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    Re: IIS not serving pages/ports not open

    Please check HTTP error logs in %windir%\system32\HTTPERR to see why http.sys failed to serve your requests to port 80.
    Lex Li
    Support Engineer at Microsoft
    ---------------------------
    This posting is provided "AS IS" with no warranties, and confers no rights.
  • 10-29-2009, 10:11 PM In reply to

    • jlawre23
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    Re: IIS not serving pages/ports not open

    thanks for you reply however that folder doesn't exist on my server. This is an SBS 2003 server.  Not sure if that shold matter or not.
  • 10-29-2009, 10:15 PM In reply to

    • jlawre23
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    Re: IIS not serving pages/ports not open

    I found the folder under the Logfiles folder. Below are entries from the log:

     

    2009-10-30 01:50:45 - - - - - - - - - 12_Connections_Refused -
    2009-10-30 01:51:50 - - - - - - - - - 1_Connections_Refused -
    2009-10-30 01:53:00 - - - - - - - - - 1_Connections_Refused -
    2009-10-30 01:58:25 - - - - - - - - - 1_Connections_Refused -
    2009-10-30 01:59:25 - - - - - - - - - 1_Connections_Refused -
    2009-10-30 01:59:45 - - - - - - - - - 1_Connections_Refused -
    2009-10-30 02:00:45 - - - - - - - - - 3_Connections_Refused -
    2009-10-30 02:00:50 - - - - - - - - - 12_Connections_Refused -
    2009-10-30 02:01:45 - - - - - - - - - 1_Connections_Refused -
    2009-10-30 02:07:00 - - - - - - - - - 1_Connections_Refused -
    2009-10-30 02:08:40 - - - - - - - - - 1_Connections_Refused -
    2009-10-30 02:10:50 - - - - - - - - - 2_Connections_Refused -
    2009-10-30 02:10:55 - - - - - - - - - 12_Connections_Refused -

  • 10-29-2009, 10:24 PM In reply to

    • lextm
    • Top 10 Contributor
    • Joined on 10-22-2008, 4:18 AM
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    Answered Re: IIS not serving pages/ports not open

    First, sorry for my typo and luckily you found the folder.

    Second, this is a critical error that non paged pool memory is low. If you have /3G switch in boot.ini, please remove it. If you must use that switch, consider the workaround in KB934878.

    http://support.microsoft.com/default.aspx?scid=kb;EN-US;934878

    Besides, sometimes malware can lead to such situation, so please try to do some health check on this server.

    Regards,

    Lex Li
    Support Engineer at Microsoft
    ---------------------------
    This posting is provided "AS IS" with no warranties, and confers no rights.
  • 10-29-2009, 11:05 PM In reply to

    • jlawre23
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    • Joined on 10-29-2009, 9:40 PM
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    Re: IIS not serving pages/ports not open

    I am actually not using the /3G switch, however making the registry changes that were in the KB article you sent did the trick.  Thanks a bunch.

     

     

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