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• 10-29-2009, 9:38 AM

  Gopi_Mtp Joined on 08-20-2009, 9:22 AM Posts 2

  Automatically redirecting to Start Page after sometime Reply Contact Hi All, We are using windows server 2003 sp 2 of IIS. In that we have hosted a call centre application. Which is configured for External Access with IP Restriction Options. From the client side he can able to access the site as well. But my problem was, Its working for fine some time... After that when he clicks the Save button in that page, its automatically redirecting to the Login Page (which is the starting page for the Site) without showing any errors.  We have checked the following scenarios  1. Session Time Out Issue - But its not a session time out problem, we have checked in our application for session timeouts.  2. Whether any unhandled errors in that Page : We have checked for all the possiblities of Errors... Exception is well handled throughout the application. Even our Internal Users are using the same application they are not getting any issues like this. 3. Any Network releated Issues while operating the page. : No our client confirmed no network or hardware releated issues from his side. Is there any other possiblities for this kind of problems ?? Can anybody able to help me on this ?? Since i am a developer i can able to check upto this level.. Any great help would be appreciated. Thanks in Advance. Best Regards, Gopi V

  Tags: Auto Log OffAutomatic Logoff After Sometime

• 10-29-2009, 10:20 AM

  In reply to

  ganeshanekar Joined on 11-15-2006, 12:29 AM India Posts 532	Re: Automatically redirecting to Start Page after sometime Reply Contact This looks to be session loss issue. Is this set up in Network Load Balancing for external users? When the external clients are redirected to login page, at that time, does it work fine for internal user? Are you using cookie session or cookie less session? HTH. ~ Ganesh

• 10-29-2009, 11:25 AM

  In reply to

  Gopi_Mtp Joined on 08-20-2009, 9:22 AM Posts 2	Re: Automatically redirecting to Start Page after sometime Reply Contact Yes.. You are right. The site is using Network Load Balancing for External Users. Its working for fine Internal Users. Only the External Clients are getting this problem. But i don;t know which kind of Session we are using.. Could you please help me find which one am using. Thanks for your quick response.

• 11-02-2009, 2:58 AM

  In reply to

  Leo Tang - MSFT Joined on 12-11-2008, 9:47 PM Posts 931

  Re: Automatically redirecting to Start Page after sometime Reply Contact Hi, The following article covers the different session modes and cookie less state, hope helps: ASP.NET Session State http://msdn.microsoft.com/en-us/library/ms972429.aspx Other option to avoid session lost is setting Affinity to single in the NLB. For the detailed information, you can refer to: Preserving Session State in Network Load Balancing Web Server Clusters http://technet.microsoft.com/en-us/library/cc781149(WS.10).aspx Leo Tang Microsoft Online Community Support Please remember to mark the replies as answers if they help and unmark them if they provide no help.