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• 10-15-2009, 6:14 PM

  xabran1 Joined on 10-15-2009, 6:12 PM Posts 4

  Obscure error when loading .NET pages w/ IIS 5.1 Reply Contact I've set up IIS 5.1 to successfully host my html and classic asp pages, but the moment I try to access a asp.net page I get the following error Unhandled exception at 0x7100c18c in inetinfo.exe: 0xC0000005: Access violation reading location 0x00000004.  Nobody seems to have a solution for this - I've searched for days.  I re-registered .NET with IIS using the aspnet_regiis.exe -i command, I've toyed with all types of security settings and yet NOTHING seems to fix this.  I even totally reinstalled IIS. Does anybody out there have any inkling on how to resolve this? Thanks in advance!  Derek Zimmermann

  Tags: iis 5.1.netinetinfo.exe

• 10-16-2009, 12:40 AM

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  lextm Joined on 10-22-2008, 12:18 AM Shanghai, PRC Posts 1,406	Re: Obscure error when loading .NET pages w/ IIS 5.1 Reply Contact That can be caused by many factors, so capturing IIS crash dumps can show the detailed information (http://support.microsoft.com/kb/919789) Lex Li Support Engineer at Microsoft --------------------------- This posting is provided "AS IS" with no warranties, and confers no rights.

• 10-16-2009, 12:58 PM

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  xabran1 Joined on 10-15-2009, 6:12 PM Posts 4

  Re: Obscure error when loading .NET pages w/ IIS 5.1 Reply Contact Here's the debug info:   inetinfo__PID__16524__Date__10_15_2009__Time_02_56_42PM__641__Second_Chance_Exception_C0000005.dmp    Faulting Thread    Faulting Module Information  Report for inetinfo__PID__16524__Date__10_15_2009__Time_02_56_42PM__641__Second_Chance_Exception_C0000005.dmp Report for inetinfo__PID__16524__Date__10_15_2009__Time_02_56_42PM__641__Second_Chance_Exception_C0000005.dmp Type of Analysis Performed   Crash Analysis Machine Name   DZIMMERMANNXPL Operating System   Windows XP Service Pack 3 Number Of Processors   2 Process ID   16524 Process Image   C:\WINDOWS\system32\inetsrv\inetinfo.exe System Up-Time   05:57:25 Process Up-Time   00:16:13 Thread 45 - System ID 17820 Entry point   webengine!ThreadPoolThreadProc Create time   10/15/2009 2:56:41 PM Time spent in user mode   0 Days 0:0:0.0 Time spent in kernel mode   0 Days 0:0:0.0   Function     Arg 1     Arg 2     Arg 3   Source alockout+c18c     022eedc4     7103460e     022eee08    alockout+92af     022eee6c     710345c0     00000001    alockout+2ad7     022efcf4     022efaf4     022ef8f4    webengine!CallLogonUser+36     022efcf4     022efaf4     022ef8f4    webengine!CreateUserToken+100     02213c0c     02213c0e     00000001    webengine!CAckReceiver::ProcessSyncMessage+25a     00000b2c     00000000     7c80981a    webengine!CAckReceiver::ProcessCompletion+1bf     02212588     00000000     0000001c    webengine!ThreadPoolThreadProc+dd     00000000     00000000     00000000    kernel32!BaseThreadStart+37     6a2e6dde     00000000     00000000    ALOCKOUT+C18CWARNING - DebugDiag was not able to locate debug symbols for alockout.dll, so the information below may be incomplete. In inetinfo__PID__16524__Date__10_15_2009__Time_02_56_42PM__641__Second_Chance_Exception_C0000005.dmp the assembly instruction at alockout+c18c in C:\WINDOWS\system32\alockout.dll has caused an access violation exception (0xC0000005) when trying to read from memory location 0x00000004 on thread 45 Module Information Image Name: C:\WINDOWS\system32\alockout.dll   Symbol Type: None Base address: 0x71000000   Time Stamp: Thu Apr 11 07:14:46 2002 Checksum: 0x00000000   Comments: COM DLL: False   Company Name: ISAPIExtension: False   File Description: ISAPIFilter: False   File Version: Managed DLL: False   Internal Name: VB DLL: False   Legal Copyright: Loaded Image Name: alockout.dll   Legal Trademarks: Mapped Image Name: C:\WINDOWS\system32\alockout.dll   Original filename: Module name: alockout   Private Build: Single Threaded: False   Product Name: Module Size: 276.00 KBytes   Product Version: Symbol File Name: alockout.dll   Special Build: &

• 10-19-2009, 2:34 AM

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  lextm Joined on 10-22-2008, 12:18 AM Shanghai, PRC Posts 1,406	Re: Obscure error when loading .NET pages w/ IIS 5.1 Reply Contact We can see that this crash was caused by a third party module named alockout. Please consult its vendor to see if there is any hot fix. Lex Li Support Engineer at Microsoft --------------------------- This posting is provided "AS IS" with no warranties, and confers no rights.

• 10-19-2009, 12:40 PM

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  xabran1 Joined on 10-15-2009, 6:12 PM Posts 4	Re: Obscure error when loading .NET pages w/ IIS 5.1 Reply Contact Right, I noticed the alockout.dll, but I can't imagine what I installed.  You're unfamiliar with alockout.dll?  I presumed it was a common window library.

• 10-19-2009, 1:21 PM

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  tomkmvp Joined on 03-20-2003, 6:27 AM Central NJ Posts 6,229	Re: Obscure error when loading .NET pages w/ IIS 5.1 Reply Contact http://www.bing.com/search?q=alockout.dll&mkt=*&FORM=IE8SRC&adlt=strict Tom Kaminski IIS MVP http://mvp.support.microsoft.com/ http://blogs.iis.net/tomkmvp/ http://www.linkedin.com/pub/8/690/408 http://www.bluesrepublic.org/

• 10-19-2009, 2:00 PM

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  xabran1 Joined on 10-15-2009, 6:12 PM Posts 4	Re: Obscure error when loading .NET pages w/ IIS 5.1 Reply Contact Thanks Tom, I had discovered that the dll was not critical to windows being able to function.  Simply unregisterting it resolved the issue.