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• 10-15-2009, 8:21 AM

  bretv Joined on 10-15-2009, 8:20 AM Posts 6

  Usage Summary not working after installing Server Extensions 2002 on Server 2003 standard Reply Contact  I have a problem with any of the Usage reports working. I installed Server Extensions 2002 on my Server2003, extended them, turned on the usage settings on the server. when I open my remote site in Frontpage 2003 EVERYTHING else works on my site EXCEPT when i try to run a usage summary. hit counters work, feedback forms, site summary, problems, work flow...everything works BUT the usage summary and everything under it like summary, page hits, visitors, etc.... when I click on usage summary (any time frame) the page just says "there is no usage available because no data is being collected for this website. to collect usage data, contact the server admin" i am obviously missing a step SOMEWHERE here...any insight would be great!!! thanks

  Tags: frontpageServer Extensionsreportsusagesummary

• 10-15-2009, 9:31 AM

  In reply to

  bretv Joined on 10-15-2009, 8:20 AM Posts 6	Re: Usage Summary not working after installing Server Extensions 2002 on Server 2003 standard Reply Contact  One thing to note...this site is being used as an internal Intranet site and not an external Internet site...might that have something to do with it??

• 10-16-2009, 9:16 AM

  In reply to

  bretv Joined on 10-15-2009, 8:20 AM Posts 6	Re: Usage Summary not working after installing Server Extensions 2002 on Server 2003 standard Reply Contact  I also just tried using Share Point and get the same results...can not view usage summary   i made sure it was on and scheduled...still no luck

• 10-19-2009, 9:29 AM

  In reply to

  bretv Joined on 10-15-2009, 8:20 AM Posts 6	Re: Usage Summary not working after installing Server Extensions 2002 on Server 2003 standard Reply Contact  If anybody even has the SLIGHTEST insight on this to even point me in the right direction it would be very helpfull!!!

• 10-20-2009, 10:13 AM

  In reply to

  bretv Joined on 10-15-2009, 8:20 AM Posts 6	Re: Usage Summary not working after installing Server Extensions 2002 on Server 2003 standard Reply Contact  If this is NOT the correct forum to ask this question...can anyone refer me to the proper one???

• 10-21-2009, 11:34 PM

  In reply to

  Leo Tang - MSFT Joined on 12-12-2008, 2:47 AM Posts 868

  Re: Usage Summary not working after installing Server Extensions 2002 on Server 2003 standard Reply Contact Hi, Could you please check the following article to see if it applies to your scenario: "There is no usage information available" error message when you try to view the Usage Summary for your Web site in FrontPage 2003 http://support.microsoft.com/kb/828896 Leo Tang Microsoft Online Community Support Please remember to mark the replies as answers if they help and unmark them if they provide no help.

• 11-02-2009, 4:59 PM

  In reply to

  bretv Joined on 10-15-2009, 8:20 AM Posts 6

  Re: Usage Summary not working after installing Server Extensions 2002 on Server 2003 standard Reply Contact  I tried all of that...found that earlier. I went through everything again again and still did not wirk....funny thing is about 3 days later it DID just start working? do not know why, but glad it did..maybey it had to wait a certain time after creation to start polling data even tho i scheduled it for every day?   but it is working now...THANKS for your reply!!!