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• 09-26-2009, 11:38 AM

  vecchia Joined on 09-01-2009, 2:31 AM Posts 17

  User cannot login - FTP Windows Server 2008 R2 Reply Contact Hi all, i have a little problem... i' using Windows Server 2008 R2 RC and i need to publish via FTP a site. I created the ftp site and enabled it, after that i followed these guides: Configure FTP with IIS 7.0 Manager Authentication Configuring FTP Firewall Settings but i can't connect to the site using the ip: the error is simple: user cannot login. Why?

  Tags: FTP 7ftpaccess IIS ASP.NET & FTPftp errorFTP passive configurationFTP problems

• 09-26-2009, 12:23 PM

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  vecchia Joined on 09-01-2009, 2:31 AM Posts 17	Re: User cannot login - FTP Windows Server 2008 R2 Reply Contact  i have a news... when i try to connect from external i have that error, when i try to connect in localhost this is the error:

• 09-27-2009, 3:49 PM

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  vecchia Joined on 09-01-2009, 2:31 AM Posts 17	Re: User cannot login - FTP Windows Server 2008 R2 Reply Contact nobody can help me?

• 10-01-2009, 3:14 AM

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  Leo Tang - MSFT Joined on 12-11-2008, 9:47 PM Posts 915

  Re: User cannot login - FTP Windows Server 2008 R2 Reply Contact Hi, The error information indicates this is a permission issue. Please make sure the "Network Service" account has Read permission on the C:\Windows\System32\inetsrv\config\redirection.config file. If your problem persists, you can run process monitor to determine the root cause. Leo Tang Microsoft Online Community Support Please remember to mark the replies as answers if they help and unmark them if they provide no help.

• 10-01-2009, 9:27 AM

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  vecchia Joined on 09-01-2009, 2:31 AM Posts 17	Re: User cannot login - FTP Windows Server 2008 R2 Reply Contact i added the Network Service user to the permissions and i set him read and read & execute permissions but i have the same error... i need to restart the server machine? how i can check the erros with the process monitor?

• 10-01-2009, 10:46 PM

  In reply to

  Leo Tang - MSFT Joined on 12-11-2008, 9:47 PM Posts 915

  Re: User cannot login - FTP Windows Server 2008 R2 Reply Contact Hi, It is not necessary to restart the server machine, but if possible you can restart it to insure all of the actions have been completed successfully . You can open process monitor and add a filter "Path is 'C:\Windows\System32\inetsrv\config\redirection.config''', then reproduce this issue. There should be some failure events. The detail description of the event and process contains the user information which can help us  pinpoint the source of this issue. Leo Tang Microsoft Online Community Support Please remember to mark the replies as answers if they help and unmark them if they provide no help.

• 10-02-2009, 7:50 AM

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  vecchia Joined on 09-01-2009, 2:31 AM Posts 17	Re: User cannot login - FTP Windows Server 2008 R2 Reply Contact  i'm sorry but i'm new so i don't understand how to check the process monitor... These are my permissions of the file: How i can use the monitor?

• 10-02-2009, 8:17 AM

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  Paul Lynch Joined on 05-24-2006, 9:41 AM UK Posts 1,245	Re: User cannot login - FTP Windows Server 2008 R2 Reply Contact Hi, You can download Process Monitor from here : http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx Its quite straightforward to use. Have a capture running when you try to log in with your FTP account and you should see any permissions issue in the results. Regards, Paul Lynch | www.iisadmin.co.uk

• 10-13-2009, 8:10 PM

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  robmcm Joined on 05-27-2006, 1:05 AM Redmond, WA Posts 125	Re: User cannot login - FTP Windows Server 2008 R2 Reply Contact Setting permissions on redirection.config is not sufficient; the "Prerequisites" section of the following walkthrough should list everything that you need to do: http://learn.iis.net/page.aspx/321/configure-ftp-with-iis-70-manager-authentication/ Robert McMurray (MSFT, IIS)

• 10-14-2009, 9:17 AM

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  vecchia Joined on 09-01-2009, 2:31 AM Posts 17	Re: User cannot login - FTP Windows Server 2008 R2 Reply Contact  thank you, i solved the problem with your latest help!