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Thread: Unable to install SQL Server Express 08 SP1 from WPI

Last post 09-25-2009 4:31 PM by kateroh. 3 replies.

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  • 09-24-2009, 9:32 AM

    Unable to install SQL Server Express 08 SP1 from WPI

    Hello all,
    I am trying to install SQL Server Express08 SP1 from the Web Platform Installer.

    However I am getting told that the product did not succesfully install.

    Looking at the two links to the two log files supplied I cant see anything useful to tell me why the install failed.

    Please could someone assist me with this.

    Thanks,
    Warren

  • 09-24-2009, 10:15 AM In reply to

    Re: Unable to install SQL Server Express 08 SP1 from WPI

    Just an update on this. I unistalled all the SQL related items on my computer (Win7 Pro) and restarted my machine and then went through the Web Platform Installer again.

    This time round I got a more useful error message

    =========================================================

    Overall summary:
      Final result:                  SQL Server installation failed. To continue, investigate the reason for the failure, correct the problem, uninstall SQL Server, and then rerun SQL Server Setup.
      Exit code (Decimal):           -2068643839
      Exit facility code:            1203
      Exit error code:               1
      Exit message:                  SQL Server installation failed. To continue, investigate the reason for the failure, correct the problem, uninstall SQL Server, and then rerun SQL Server Setup.
      Start time:                    2009-09-24 15:01:23
      End time:                      2009-09-24 15:04:28
      Requested action:              Install
      Log with failure:              C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20090924_145918\Detail.txt
      Exception help link:           http%3a%2f%2fgo.microsoft.com%2ffwlink%3fLinkId%3d20476%26ProdName%3dMicrosoft%2bSQL%2bServer%26EvtSrc%3dsetup.rll%26EvtID%3d50000%26ProdVer%3d10.0.2531.0%26EvtType%3d0xE32A4906%400x92D13C14
     

    =========================================================

    And the Detail.txt file I have made a copy of it and put it on my public DropBox folder which contains the errors
    http://dl.getdropbox.com/u/901850/Detail_SQL_Error_Log.txt

     I appreciate any help/adivce anyone can give to help me resolve this please.

    Thanks,
    Warren

  • 09-25-2009, 6:39 AM In reply to

    Re: Unable to install SQL Server Express 08 SP1 from WPI

    It's a bit dissapointing that I didn't get a reply to my problem.

    Howevere after numurous attempts I manged to get it solved and find out the problem.

    Instead of using the silent install of SQL Express through Web Platform Installer, I done the following to resolve the problem:

    Attempt to install SQL Express through WPI - where it prompts you where it will download the .exe/.msi which is a link you can click on. So I downloaded this to my desktop.

    Then I went through the installer myself going through the steps to make sure everything was OK.

    The error I was having that for the Network Service account for the SQL instance was having a permissions error.

    So I uninstalled SQL Express (even though the install fails it still adds the instance somehow?!)

    I went through the installer again and for selecteing the Network Service account. I manually selected the Network Service account from my local machine.

    What it seemed to be doing was selecting the network service user from our works DOMAIN that my machine is joined to over VPN.

    Selecting the local network service user managed to fix the problem.

    Hope this helps anyone else out that ever encounters this problem.

    Warren :)

  • 09-25-2009, 4:31 PM In reply to

    Re: Unable to install SQL Server Express 08 SP1 from WPI

    Warren,

    Sorry to hear about your inconviniences. Did you try to install SQL Server 2008 over a previously installed SQL Server 2005? Was SQL Server 2005 ever installed on the machine.

    You can also refer to a set of common setup issues that can cause error 2068643839: http://support.microsoft.com/kb/955396

    We are looking into this problem and once we have an update, I'll update the thread.

    Thanks,
    Katerina Rohonyan, SDET, Microsoft IIS Team
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