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Thread: cannot connect to ftp site(s)

Last post 09-25-2009 2:29 PM by jake_ie8team. 4 replies.

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  • 09-15-2009, 5:03 PM

    • DLBIS
    • Not Ranked
    • Joined on 09-15-2009, 8:59 PM
    • Posts 2

    cannot connect to ftp site(s)

    I'm working through IE8 and always get "Internet Explorer  cannot display this page" message when I type in (correctly) the ftp site address.

     I saw some previous discussions on this, but have not found any workable solutions so far.

    I work for a client who requires me to post my completed documents and graphics to their ftp site, but I cannot get to the site.

     I have tried FileZilla, and it was fine for a while, now it will not connect either.

    I'm not high-end computer savvy, so clear, basic explanations will be helpful.

  • 09-15-2009, 5:20 PM In reply to

    Re: cannot connect to ftp site(s)

    Hello,

    FileZilla is good FTP client. Have you received any errors? You could check your FTP connection typing in command prompt "telnet yoursite.com 21". Port 21 is the default FTP port.

    Regards

  • 09-21-2009, 12:08 AM In reply to

    Re: cannot connect to ftp site(s)

    Hi, DLBIS

    Could you find any error message?

    Sincerely
    Microsoft Online Community Support
    Andrew Zhu - MSFT


    “Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
  • 09-21-2009, 10:56 AM In reply to

    • DLBIS
    • Not Ranked
    • Joined on 09-15-2009, 8:59 PM
    • Posts 2

    Re: cannot connect to ftp site(s)

    I did not have any error messages. However, I did two things: 1) I totally removed FileZilla, then reinstalled it, and 2) I found that my Windows Firewall was enabled, so I disabled that (I have firewall active in McAfee) and FileZilla worked fine after that. In fact, using the ftp URL directly through IE works again fine also. Seems the Windows Firewall was the interference.

  • 09-25-2009, 2:29 PM In reply to

    Re: cannot connect to ftp site(s)

    Check out the solutions on this similar thread posted on the Microsoft Answers Forums - http://social.answers.microsoft.com/Forums/en-US/InternetExplorer/thread/a82058bb-676d-4b24-b8c0-4cd80a4af6ff

     - Jake

    MSFT Internet Explorer Outreach Team

     

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