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Thread: FTP publishin issue

Last post 09-18-2009 1:07 PM by rietsch. 4 replies.

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  • 09-03-2009, 2:06 PM

    • rietsch
    • Not Ranked
    • Joined on 09-03-2009, 1:51 PM
    • Posts 4

    FTP publishin issue

    Hi,

    The issue:

    From the WAN, I get timeouts when trying to access the FTP, the HTTP site works just fine

    From the DMZ, I have access to the FTP and HTTP no problem (tested from the FE firewall)

    From the LAN, I have timeouts as well when acessing the FTP. HTTP still fine. 

     

    The error (comming from the back end firewall in the monitor)

     0x8007274c WSAETIMEDOUT

     

    My config:

    WAN 

    Front end firewall (TMG on Win 2k8 SP2 x64)

    DMZ with IIS7 server

    Back end Firewall (ISA 2006 on Win 2k3 R2)

    LAN

     

    On the IIS7 server, I have a website and an FTP site and using 2 different IPs in the bindings 

     

    I have almost the same publishing rule on both firewalls:

    Name: Publish FTP server

    Traffic: FTP Server

    From: Anywhere

    To: IP address of the FTP server in the DMZ

    checked request appear to come from the [firewall] computer (tried both settings, same thing)

    Networks: External, Internal, local host (for the FE); External, Internal (for the BE)

     

    On the FTP server, in the firewall settings, I can set the external firewall IP or not, same thing.

     

    It has to be something stupid but I just don't see what!? 

  • 09-03-2009, 3:10 PM In reply to

    Re: FTP publishin issue

    Hello,

    As you are able to connect to FTP fine on the DMZ server, but not from either of the other locations, it would seem to be a firewall issue blocking the ports.

    Are you able to connect to the FTP site at all, such as entering a login information? Or does it time out even trying to connect to enter the login information?

    I would recommend enabling Blocked Packets logging in the Firewall, and reviewing the firewall log after attempting to connect to get an idea whether or not it is blocking ports, and what ports it is blocking.

    You could try toggling your FTP client settings to see if either Active or Passive connection modes work.

    Lastly, I found this article pertaining to the error message you included - it has to do with ISA so this may be relevant to your setup:

    http://support.microsoft.com/kb/927695

    Hope this helps!

    Brock Hensley
    Technical Support Representative
    http://www.ServerIntellect.com

    Managed Servers, 24x7 U.S. Support, Web Hosting Solutions.
  • 09-04-2009, 3:13 AM In reply to

    • rietsch
    • Not Ranked
    • Joined on 09-03-2009, 1:51 PM
    • Posts 4

    Re: FTP publishin issue

    Hi,

    Thanks for the reply.

    I tried active and passive mode to no avail.

    I also found that KB but the registry setting was already OK.

    I'm also conviced it's firewall issue but cannot figure out where the issue is.

     Finally, I do not get to the point where I'm asked for the credential.

    On the FTP client side (whatever client it is), the name to IP resolution is fine but the connection is the timing out.

     On the firewall side, I get the error noted in the first post in the monitoring tab. 

    Finally, I see no relevant error in the event logs...

  • 09-08-2009, 2:34 AM In reply to

    • rietsch
    • Not Ranked
    • Joined on 09-03-2009, 1:51 PM
    • Posts 4

    Re: FTP publishin issue

    Any ideas?

  • 09-18-2009, 1:07 PM In reply to

    • rietsch
    • Not Ranked
    • Joined on 09-03-2009, 1:51 PM
    • Posts 4

    Re: FTP publishin issue

    I am realy the only one out there with this config/issue?

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