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Thread: Unable to access my website via IP address

Last post 07-31-2009 8:29 AM by Rovastar. 9 replies.

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07-29-2009, 1:50 PM

WFederation
Joined on 07-21-2009, 4:24 PM
Posts 6

Unable to access my website via IP address

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Howdy. I am using Vista Home Premium on a 64 bit machine and IIs7. I have a website port 80 that displays as intended using localhost. When I try to access this website from the outside using my IP address I get the 'Internet Cannot Display the Website' error. I have opened a port through my 2-wire router to the machine, shut off windows firewall and have tried it with my Nortons firewall disabled, but to no avail. I have tried to set up error logs but the logs are not catching the error.

Any Ideas

W D Federation

Internet Explorer cannot display the webpage

07-29-2009, 2:05 PM In reply to

ServerIntellect_BH
Joined on 01-12-2009, 2:27 PM
Orlando, FL
Posts 130

Re: Unable to access my website via IP address

Reply Contact

Hello,

Open a Command Prompt and run the command "ipconfig /all".

Do you see the external IP address you are trying to access there? If not, it sounds like your router would need to be configured to forward port 80 requests to your local network IP address (NAT).

If you do see the IP there, are you able to access the site using that IP on the server itself?

If you turn on your Windows Firewall and enable the "Log dropped packets" option, you will be able to view the Firewall log (default: C:\WINDOWS\pfirewall.log) and see whether or not the connection is being blocked.

Also, check your Bindings settings for your website. It could be that you just need to add the external IP address to the list, or have the site listen on * for testing.

Hope this help!

Brock Hensley
Technical Support Representative
http://www.ServerIntellect.com

Managed Servers, 24x7 U.S. Support, Web Hosting Solutions.

07-29-2009, 2:25 PM In reply to

WFederation
Joined on 07-21-2009, 4:24 PM
Posts 6

Re: Unable to access my website via IP address

Reply Contact

Thank you for your quick reponse I will give this a go after wqork.

WDF

07-29-2009, 2:30 PM In reply to

Rovastar
Joined on 03-13-2008, 10:00 AM
London, UK
Posts 1,778

Re: Unable to access my website via IP address

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I presume you are running this on a home internet connection. Some ISPs block the port 80 traffic check that your ISP does not block it.

http://www.iisportal.com

07-29-2009, 5:00 PM In reply to

WFederation
Joined on 07-21-2009, 4:24 PM
Posts 6

Re: Unable to access my website via IP address

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I talked to my ISP. There are no ports blocked as I am on a business plan. ( I wish it was that easy)

Wayne

07-29-2009, 10:51 PM In reply to

Rovastar
Joined on 03-13-2008, 10:00 AM
London, UK
Posts 1,778

Re: Unable to access my website via IP address

Reply Contact

Can you tracert to your servers IP from the client machine?

http://www.iisportal.com

07-30-2009, 2:56 PM In reply to

WFederation
Joined on 07-21-2009, 4:24 PM
Posts 6

Re: Unable to access my website via IP address

Reply Contact

There are no blocked ports. I can ping my IP. I turned on the iis error logs and I am trying to figure out what they say.

Wayne

07-30-2009, 3:11 PM In reply to

WFederation
Joined on 07-21-2009, 4:24 PM
Posts 6

Re: Unable to access my website via IP address

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I ran tracert from a remote computer. The last hop was to my ISP then it timed out. It never made it to my computer. Now to talk to my ISP guy.

Thanks for the information.

Wayne

07-30-2009, 8:42 PM In reply to

WFederation
Joined on 07-21-2009, 4:24 PM
Posts 6

Re: Unable to access my website via IP address

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I now have my domain( www.videomagnetizer.com) and Static IP( 209.89.160.42).I still cannot access a website from using either the domain nor the IP. I am back to basics now, everything else I tried has not worked.

I wish to run multiple websites from my server. For this domain should I install it as an appplication under the Default website or a stand alone app?

How should I configure the app under the default website?

Wayne

P.S. tracert worked as intended