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• 07-07-2009, 2:39 PM

  csykes Joined on 07-07-2009, 2:38 PM Posts 5	Does this actually work? Reply Contact I'm using vista SP2 and I've tried to install all of the web platform components about 6 times with NO success. Am I doing something wrong or is the installer broken?

• 07-07-2009, 5:42 PM

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  andrewbi Joined on 03-08-2007, 10:01 PM Posts 41

  Re: Does this actually work? Reply Contact When you say web platform components which programs / features are you refering? For this post I'll assume you are trying to install IIS components but if that is not the case let me know.  Are you able to install IIS components using the instructions on this webpage? http://learn.iis.net/page.aspx/28/installing-iis-70-on-windows-vista/  If you are not then there is a problem with your Windows install. You can try to get more data out of the log file located at: C:\Windows\Logs\CBS\CBS.log It should have some information on why IIS components are failing to install. If you are able to install the IIS components outside of WebPI then it is an error in WebPI in which case the WebPI log files would be helpful. Thanks, Andrew Andrew Birck Microsoft Developer, IIS

• 07-08-2009, 1:55 PM

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  csykes Joined on 07-07-2009, 2:38 PM Posts 5

  Re: Does this actually work? Reply Contact Thanks a lot for looking into this! Indeed, since I posted I have been able to install programs not dependant on IIS through the Web PI but I haven't been able to install IIS through any means, either the windows features dialogue box, or the command line, so it seems like that's the problem. I've also found this thread: http://forums.iis.net/t/1158823.aspx which describes my symptoms exactly, and hasn't yet been resolved. Following the instructions described there still produced the same result, ie appearing to work, followed by an error box saying that some components couldn't be changed, resulting in the installation failing. I can't appear to access CBS.log except in safe mode. Is that normal? It's far too big [at 83MB] to fit into a post, but a compressed version is located on my personal web space: http://users.ox.ac.uk/~sjoh2988/cbs.log.7z. Hope you can find something helpful in it.

• 07-08-2009, 4:08 PM

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  HSeiler Joined on 06-10-2002, 8:41 PM Posts 74	Re: Does this actually work? Reply Contact I am unable to use a .7Z compressed file. Could you please product a conventional .ZIP file. (From Explorer right click on file and select send to | Compressed ZIP Folder.   Thanks! Henry Seiler IIS Deployment

• 07-08-2009, 4:24 PM

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  csykes Joined on 07-07-2009, 2:38 PM Posts 5	Re: Does this actually work? Reply Contact Done. The new file is at http://users.ox.ac.uk/~sjoh2988/cbs.log.zip.

• 07-08-2009, 4:53 PM

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  HSeiler Joined on 06-10-2002, 8:41 PM Posts 74	Re: Does this actually work? Reply Contact The CBS.log file is showing failures with error code 0x43C which is: ERROR_NOT_SAFEBOOT_SERVICE 1084 (0x43C) This service cannot be started in Safe Mode Please confirm you are not running in Safe Mode. And tru the IIS install again.  -Henry Henry Seiler IIS Deployment

• 07-08-2009, 6:54 PM

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  csykes Joined on 07-07-2009, 2:38 PM Posts 5	Re: Does this actually work? Reply Contact It's worked, and dependant products have installed using the Web PI. Thanks a lot. I guess the combination of not using safe mode and installing the WAS at the same that time did it?