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Thread: Help: Web Platform Installer Problem

Last post 07-17-2009 3:33 PM by richma. 5 replies.

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  • 07-04-2009, 11:10 PM

    Help: Web Platform Installer Problem

     

    Hi,

           I try to install the web platorm in my computer, but when I run the  "Web Platform Installer ", it shows me an error: " InternetOpenUrl failed!".

     

    I have searched some info. about how to correct this problem in the forum, and I got some experience in a web page in "http://forums.iis.net/t/1156268.aspx". I try to follow the step mentioned in the page, but the error still happens. 

    I have attached the error document so you could refer in this post.   

      I hope someone could give me a solution about it

  • 07-05-2009, 4:28 AM In reply to

    Re: Help: Web Platform Installer Problem

     are you as well behind a proxy or a firewall by any chance???

    Regards,
    MA Khan
    http://www.iisworkstation.com

    “Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
  • 07-05-2009, 8:20 AM In reply to

    Re: Help: Web Platform Installer Problem

    HI, Thanks for your reply. But The problem comes both when I try it in a network that connect the internet without a proxy and another with a proxy. I don't know why. I have updated the IE from version 6 to 8, but the problem remains. I need someone's help. thanks again. ven
  • 07-06-2009, 3:35 PM In reply to

    Re: Help: Web Platform Installer Problem

     the screenshot you have given shows baidu.com ... what's with that ?

    Regards,
    MA Khan
    http://www.iisworkstation.com

    “Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
  • 07-17-2009, 1:02 AM In reply to

    • cepheids
    • Not Ranked
    • Joined on 07-17-2009, 5:01 AM
    • Posts 1

    Re: Help: Web Platform Installer Problem

    Hi, I am also having this problem. Is there a manual download option?

     

    Using Windows Server 2003, IP is 10.x.x.x

  • 07-17-2009, 3:33 PM In reply to

    • richma
    • Top 25 Contributor
    • Joined on 04-06-2009, 12:10 PM
    • Posts 355

    Re: Help: Web Platform Installer Problem

    Hi cephids,

    You can try the following regarding the InternetOpenFailedUrl  error.  If you want to manually download files  you will find link for some installations on the license acceptance screen. If there are there others you wish to download please specify  the program name.

     

    In the following directory you will find the webpi.txt  log files for each webpi attempt.

    %USERPROFILE%\Local Settings\Application Data\Microsoft\Web Platform Installer\logs\webpi
    Open the most recent file and look for the InternetOpenUrlFailed error.
    Above this error you should find the URL that webpi failed to connect to.  Test this url in IE manually. If this also fails then check the following article  for troubleshooting connectivity with IE.

    http://support.microsoft.com/kb/936211
    If this works in IE but WebPi continues to fail Are you connecting via a Proxy Server ?
    If so you can setup the proxy settings via  config file called "webplatforminstaller.exe.config"  and placing it here :   C:\Program Files\Microsoft\Web Platform Installer\ 

    In the Config you can try either of the following  config settings. 

    <?xml version="1.0" encoding="utf-8" ?>
    <configuration> 
    <system.net>   
    <defaultProxy enabled="True" useDefaultCredentials="True"/>     
     </system.net>
    </configuration>


    <?xml version="1.0" encoding="utf-8" ?>
    <configuration> 
    <system.net>   
    <defaultProxy>     
    <proxy
    proxyaddress="http://yourproxy.company.com:80"
    usesystemdefault="True"
    autoDetect="False" />   
    </defaultProxy> 
    </system.net>
    </configuration>

    Please let us know if this helps.

    Thanks

    Richard

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