« Previous Next »

Thread: Web Platform 2.0 RC

Last post 07-10-2009 10:03 AM by richma. 6 replies.

Average Rating Rate It (5)

RSS

Page 1 of 1 (7 items)

Sort Posts:

Shortcuts

Search | Active Posts | Unanswered Posts | View all users

  • 07-01-2009, 4:43 PM

    Web Platform 2.0 RC

    Reply Contact

    I get the message "Please wait while we load the latest Web Platform Products indefinately.

     

     

  • 07-01-2009, 4:52 PM In reply to

    • choyer
    • Top 50 Contributor
    • Joined on 01-28-2008, 9:02 PM
    • Posts 127

    Re: Web Platform 2.0 RC

    Reply Contact

    Hi ShanonWhite;  Thanks for reporting this issue!  Could you try closing and then re-launching Web PI?  We've seen this issue before, but haven't been able to consistently reproduce it so if you continuously see this issue we'll have more questions for you :)

    Thanks,

    Crystal

    Web Platform Installer Program Manager
    IIS Program Manager

  • 07-01-2009, 10:06 PM In reply to

    Re: Web Platform 2.0 RC

    Reply Contact

    hello, i also have this problem

    i'm running vista x64 and can install fine on my xp machine. 

     -ro

  • 07-02-2009, 11:10 AM In reply to

    • richma
    • Top 25 Contributor
    • Joined on 04-06-2009, 4:10 PM
    • Posts 354

    Re: Web Platform 2.0 RC

    Reply Contact

    If the issue  persists across restarts of Webpi there is another issue that occurs when we cannot read the performance counters on the system during startup.

    To identify this check the Application and System Event logs for  Perflib or  Microsoft-Windows-LoadPerf   errors.  If you see these errors then the only current workaround is to fix the counters per the following links.


     Windows 2003/ XP 
     http://support.microsoft.com/default.aspx?scid=kb;EN-US;300956
     
     
    Window Vista .

    1.Click Start, expand All Programs, and expand Accessories.
    2.Right-click Command Prompt, and then click Run as administrator.
    3.At the command prompt, type lodctr /r, and then press ENTER.
    Reference : http://technet.microsoft.com/en-us/library/cc774958.aspx

    Please post back if there are further questions.

    Thanks

    Richard  

     

  • 07-09-2009, 4:53 PM In reply to

    • Gazzaman
    • Not Ranked
    • Joined on 07-09-2009, 8:24 PM
    • Posts 1

    Re: Web Platform 2.0 RC

    Reply Contact

    Hi All.

    I was having the same hanging message "Please wait while we load the latest Web Platform Products" also on Vista, I spent a complete day trying to resolve... I was getting the Perflib & LoadPerf errors in Event Viewer/Windows Logs. I solved the problem by C:\Windows\System32\Cmd.exe ("RUN AS ADMINISTRATOR") at cmd prompt type lodctr /r  ..... theres a little delay but will give a message that counter is rebuildt. Restart your computer and re-run your Web Platform 2.0 RC application. I hope this helps. Good Luck :-)

  • 07-10-2009, 9:08 AM In reply to

    • AdamM
    • Not Ranked
    • Joined on 07-10-2009, 1:03 PM
    • Posts 1

    Re: Web Platform 2.0 RC

    Reply Contact

    I do see errors about Perflib for DTSPipeline, ASP.NET, and ASP.NET_2.0.50727. I have Vista x64. Running lodctr /r and rebooting did not alleviate the issue. The errors still appear in the event log, and the installer still sits there forever, saying "Please wait while we load the latest Web Platform products."

  • 07-10-2009, 10:03 AM In reply to

    • richma
    • Top 25 Contributor
    • Joined on 04-06-2009, 4:10 PM
    • Posts 354

    Re: Web Platform 2.0 RC

    Reply Contact

    Hi Adam,

    If the lodctr  command does not work then  we can either look at disabling the counters or rebuilding them manually.

     Could you send a copy of your event logs to webpi@microsoft.com and I will follow up with the commands for these options.

     Thanks 

    Richard
Page 1 of 1 (7 items)
Microsoft Communities