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• 06-30-2009, 12:17 PM

  igormonteiro Joined on 02-22-2009, 2:59 PM Posts 8

  IIS worker process w3wp.exe is crashing after logon Reply Contact  Hi there,  Sometimes I've received this error below when connecting to the server. It's showing one error message at my screen: "IIS Worker Process encountered a problem and needed to close" Firstly I'm getting the Error ID:  Event ID: 100 Faulting application w3wp.exe, version 6.0.3790.3959, faulting module librfc32.dll, version 7100.3.141.6078, fault address 0x00001c01. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.    Afterwards, It's shown as Information ID:   Event ID: 1004 Reporting queued error: faulting application w3wp.exe, version 6.0.3790.3959, faulting module librfc32.dll, version 7100.3.141.6078, fault address 0x00001c01. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.    I could read some threads in this site and follow some steps like: Use the regmon to find out the errors concerning ACCESS DENIED Set up these keys to Full Control to Network Service I restarted my IIS using iisreset .  I tried to use the iisstate to simulate a crash on IIS monitoring the w3wp.exe process. But, the IIS was 3 minutes hang out and I given up. The iisstate generated a log but these records wasn't useful. Does someone have some tip or useful information about my issue?   Thank you in advance.

• 06-30-2009, 3:25 PM

  In reply to

  ma_khan Joined on 03-16-2008, 8:26 PM Posts 690

  Re: IIS worker process w3wp.exe is crashing after logon Reply Contact doesnt librfc32.dll have to do with Lotus notes and SAP ? you will need to check why the module is making the worker process crash.. Regards, MA Khan http://www.iisworkstation.com “Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”

• 07-05-2009, 2:31 AM

  In reply to

  igormonteiro Joined on 02-22-2009, 2:59 PM Posts 8	Re: IIS worker process w3wp.exe is crashing after logon Reply Contact   I think so,because we've a sap application installed . I was thinking to decrease the recycle time will solve this problem, since the root cause is a buffer overflow or large requests to be recycled. But this try doesn't works.  Now we change boot.ini to use /nopae . I'll let you know.  rgs

• 07-05-2009, 4:17 AM

  In reply to

  ma_khan Joined on 03-16-2008, 8:26 PM Posts 690

  Re: IIS worker process w3wp.exe is crashing after logon Reply Contact  boot.ini??? what took you to that file???? I dont see how that is related to IIS worker process recycling.... Regards, MA Khan http://www.iisworkstation.com “Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”

• 07-10-2009, 11:02 AM

  In reply to

  igormonteiro Joined on 02-22-2009, 2:59 PM Posts 8

  Re: IIS worker process w3wp.exe is crashing after logon Reply Contact  Hi khan.   Yes, The change that we have made in boot.ini , apparently works. adding /nopae in boot.ini the server is gonna to use 4 GB memory allocated. It's seems the solution because the the error doesn't occurred again.  But, at this whole weird scenario, we've just to change the boot.ini again to /PAE, because our SP already fix the error between IIS 6 / app pool and memory allocated w2k3. The error doesn't persists. We're checking out everytime the eventvwr to hope another error. I don't think so.