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• 06-02-2009, 11:51 AM

  mutzl Joined on 05-04-2004, 7:32 AM Posts 3

  Gallery: did not download successfully Reply Contact Hello,  I could not install the Gallery using the Web Platform Installer. All the dependencies did install correctly but the Gallery component itself shows an error: did not download successfully: URL '.../gallery-2.3-iis.zip' returned HTTP status code: 301.  BTW: My platform is a Windows Home Server (=Windows Server 2003 with IIS 6). I could download the ZIP file from the same loacation manually but I would love to let the WPI do all the configuration plumbing for me. Any ideas? Thank you, Thomas

• 06-02-2009, 5:22 PM

  In reply to

  richma Joined on 04-06-2009, 12:10 PM Posts 373

  Re: Gallery: did not download successfully Reply Contact Hi Thomas,  The link  for downloading Gallery should be :  http://go.microsoft.com/fwlink/?LinkId=145755 . If this works from your browser it should work the same  with WebPi.  Is this the same url you used ?  Can you send the logs  from  the following location  to webpi@!microsoft.com   XP / 2003: %USERPROFILE%\Local Settings\Application Data\Microsoft\Web Platform Installer\logs   C:\Users\rmarr\AppData\Local\Microsoft\Web Platform Installer\logs\install

• 06-03-2009, 8:53 PM

  In reply to

  youarefunny Joined on 06-04-2009, 12:51 AM Posts 2	Re: Gallery: did not download successfully Reply Contact  Thanks but the link in the web platform is in fact not the same. the link in web platform is "https://go.microsoft.com/fwlink/?LinkId=150675"  your link works but how do you install it?

• 06-03-2009, 10:52 PM

  In reply to

  richma Joined on 04-06-2009, 12:10 PM Posts 373

  Re: Gallery: did not download successfully Reply Contact We received your logs thanks . The url   to LinkId=150675  is the link to the manifest of files  you can install , which I assume did work since you were able select products .  The URL for Web  Gallery is  LinkId=145755 , you can find this in the log .. however the infromation is the same as the error you posted  and not telling us why here. DownloadManager Error: 0 : Error while downloading file 'http://go.microsoft.com/ however fwlink/?LinkId=145755'. Exception: System.Exception: Url 'http://downloads.sourceforge.net/gallery/gallery-2.3-iis.zip' returned HTTP status code: 301  The problem is that the server is sending a 301  permanment redirect instead of the expected 302.. Web Platform installer is not expecting this response and generating the error.   While if you download this directly IE is handling the redirect behind the scenes. To install this once its downloaded we use the Web Deployment tool  to perform this. I will test and see if we can run this manually to work around this .

• 06-04-2009, 4:04 PM

  In reply to

  youarefunny Joined on 06-04-2009, 12:51 AM Posts 2	Re: Gallery: did not download successfully Reply Contact  what is the web deployment tool and how do i access it?

• 06-04-2009, 4:51 PM

  In reply to

  richma Joined on 04-06-2009, 12:10 PM Posts 373

  Re: Gallery: did not download successfully Reply Contact Hi youarefunny,  For clarfication the last post was in respone to Mutzl and the installation logs that were forwarded to us . If you are failing in the same manner as Mutzl  with "did not download successfully: URL '.../gallery-2.3-iis.zip' returned HTTP status code: 301."   we are working on getting this resolved and will post back on this. If you are getting another error or failure can you provide details?  MsDeploy is the executable for Web Deployment Tool 1.0 that can be installed from Web Platform Installer under the Web Platform .  More information can be found here . http://www.iis.net/extensions/webdeploymenttool

• 06-08-2009, 10:25 AM

  In reply to

  choyer Joined on 01-29-2008, 2:02 AM Posts 127

  Re: Gallery: did not download successfully Reply Contact Hi Thomas, Thanks for reporting this to us.  We actually found a bug in our code where we don't handle 301s (and we should :) ).  As a temporary fix, we worked with the Gallery community to get a link that does not return a 301 and then we've also fixed our code so for our next release we will be able to handle this case. Thanks again for reporting this! Crystal Web Platform Installer Program Manager IIS Program Manager

• 06-08-2009, 8:30 PM

  In reply to

  mutzl Joined on 05-04-2004, 7:32 AM Posts 3	Re: Gallery: did not download successfully Reply Contact Hello, Still the same result -  the status code 301 is returned when trying to download the Gallery with WPI. :( Thomas

• 06-09-2009, 12:56 PM

  In reply to

  choyer Joined on 01-29-2008, 2:02 AM Posts 127	Re: Gallery: did not download successfully Reply Contact hmmm, thanks Thomas for letting me know.  I'll head back to the team to see if they have some more ideas on what to try. Crystal Web Platform Installer Program Manager IIS Program Manager

• 06-14-2009, 2:43 PM

  In reply to

  RickD43 Joined on 06-14-2009, 6:40 PM Posts 1	Re: Gallery: did not download successfully Reply Contact I am having the same 301 error while trying to install Gallery.

• 06-23-2009, 5:45 PM

  In reply to

  NitashaV Joined on 04-03-2007, 12:01 AM Posts 67	Re: Gallery: did not download successfully Reply Contact Thanks for reporting this issue.  We are currently working with Gallery folks to get a solution for this issue. Nitasha