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Thread: Excel download frezzes

Last post 07-13-2009 4:51 AM by netmadsen. 6 replies.

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  • 05-24-2009, 2:13 PM

    Excel download frezzes

    Greetings IIS experts. I am using webmail on IIS version 5.1 running on Windows XP. I have problems downloading exe-files and Microsoft documents like Excel and word. Jpeg-files works fine.The server name is registered as a trusted website (no SSL) in the browser. When I use Vista I can chose “save” to download Excel and Word documents on local computer.But I can’t chose “open” to view the document at once. The session freezes. Excel type is: application/vnd.ms-excel When I use XP I cant download documents using “save” or “open”. Both freezes. Nothing works. I have the similar problems when running webmail on IIS 7 on vista. Can anybody help me solve this problem? RegardsJorgen - Denmark

     

  • 07-02-2009, 4:12 PM In reply to

    • davcox
    • Top 50 Contributor
    • Joined on 07-21-2006, 6:28 PM
    • Redmond
    • Posts 216

    Re: Excel download frezzes

    what kind of configuration have you changed on the server?  Do you have URLScan running? 

  • 07-06-2009, 10:37 AM In reply to

    • tomkmvp
    • Top 10 Contributor
    • Joined on 03-20-2003, 10:27 AM
    • Central NJ
    • Posts 6,229
    • IIS MVPs

    Re: Excel download frezzes

    Could very well be a client side issue and not involve IIS at all. What do the IIS logs show for those requests?

  • 07-07-2009, 3:13 PM In reply to

    Re: Excel download frezzes

    I am using default configuration. And I run ISSlockdown program. However I am a novice and I have tried different things.  I am not sureURLscan is running.  It is not defined within ISAPI-filters. I have locatede the excel and word download problems to the web mail system. I have createde the test web page below and now only the exe program can not download.

     

    <html>
    <title>test filer</title>
    <head>
    </head>
    <body>

    Links herunder skal virke<br><br>
    <a href="jpeg-test.jpg">Klik for at hente jpeg-test</a> <br>
    <a href="pdf-test.pdf">Klik for at hente pdf-test</a> <br>
    <a href="excel-test.xls">Klik for at hente excel-test</a> <br>
    <a href="word-test.doc">Klik for at hente word-test</a> <br>
    <a href="airportscan.exe">Klik for at hente program</a> <br>

    </body>
    </html>

     

    Kind regards Jorgen

  • 07-07-2009, 3:31 PM In reply to

    Re: Excel download frezzes

    Please read former reply/post.

    Most times i does not wok. But som times i does??? 

    18:46:24 192.168.192.1 - 192.168.192.60 80 GET /test/airportscan.exe 200 121 Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.1)

    19:26:54 192.168.192.1 - 192.168.192.60 80 GET /test/airportscan.exe 206 121 Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.1)
    19:26:54 192.168.192.1 - 192.168.192.60 80 GET /test/airportscan.exe 200 64 Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.1)
    19:26:54 192.168.192.1 - 192.168.192.60 80 GET /test/airportscan.exe 206 64 Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.1) 

     

    Kind regards Jorgen

  • 07-07-2009, 4:41 PM In reply to

    • tomkmvp
    • Top 10 Contributor
    • Joined on 03-20-2003, 10:27 AM
    • Central NJ
    • Posts 6,229
    • IIS MVPs

    Re: Excel download frezzes

    Those log entries are showing that IIS successfully sent the file.  Does this fail with all clients or have you only tested with one?

  • 07-13-2009, 4:51 AM In reply to

    Re: Excel download frezzes

    Corrections: When the download succeed the exe-file unable to execute (smaller size than original file).I have tried to download exe-files from Vista PC using IE version 7. The download is freezing (nothing happens).2nd time I tried the download menu appear but download newer started (no download progress indication)
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