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Thread: Nothing Happens

Last post 06-23-2009 5:37 PM by choyer. 14 replies.

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  • 05-19-2009, 9:10 AM

    • scuba811
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    • Joined on 09-24-2008, 1:45 PM
    • Posts 4

    Nothing Happens

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    I just tried installing the Beta version.  First I tried to run it directly from the download, then later by downloading it to a directory and creating the WebPlatformInstaller.config file with the proxy settings.

    When this happens, I can see it running in Task Manager, but with no user feedback.  Eventually it stops running and you can no longer see it running in task manager, but nothing happens on screen.  There is nothing installed, no logs created.

    I am runnign Windows XP Pro SP2

    Help!

  • 05-19-2009, 5:38 PM In reply to

    • andrewbi
    • Top 150 Contributor
    • Joined on 03-08-2007, 10:01 PM
    • Posts 41

    Re: Nothing Happens

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    Hi scuba,
    Is it the wpilauncher.exe file that is not running correctly for you? If so could you execute the file and then go to an explorer window and type in:

    %temp%\webpi_launcher.txt

    That should bring up a log file. If you post the contents of that here that will help us figure out what is going wrong.

     If you're experiencing errors with something other than the wpilauncher.exe file then could you clarify whether the WebPI MSI is installed or not and what you're executing?

     Thanks,
    Andrew

    Andrew Birck
    Microsoft Developer, IIS

  • 05-20-2009, 2:55 PM In reply to

    • scuba811
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    • Joined on 09-24-2008, 1:45 PM
    • Posts 4

    Re: Nothing Happens

    Reply Contact

    Thanks for responding, the launcher file log file has this in it:

     Method 'InternetOpenUrl' failed. Failure: 0x80072EFF
    Failed to download Web Platform Installer MSI. Unable to launch Web Platform Installer.

     I am behind an ISA 2006 SP1 firewall and have tried setting the options in the config file like I saw in a different post.  But it appears that didn't work.

     Any ideas? 

  • 05-20-2009, 6:52 PM In reply to

    • andrewbi
    • Top 150 Contributor
    • Joined on 03-08-2007, 10:01 PM
    • Posts 41

    Re: Nothing Happens

    Reply Contact

    The config file applies to a slightly older version of the Web Platform Installer. We've since changed the set of APIs we're using to download files (since it seems to be more reliable in general) and the config file shouldn't make a difference.

    It looks like the API call to download the file is failing with an error that is essentially "no connection" but I'd guess it's related to your proxy. We should be trying to read the proxy information from the registry. Could you start "regedit" and take a look at:

     HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Inetnet Settings

    Under that key could you check if "ProxyEnable" is set to 1? If it is not could you try setting it to "1" and then setting the "ProxyServer" to your proxy (example: "proxy.contoso.com:80")? Those key is not unique to the Web Platform Installer but I don't think it should screw up anything else. Please let me know if that does or doesn't solve your problem.

     Thanks,
    Andrew

    Andrew Birck
    Microsoft Developer, IIS

  • 05-21-2009, 8:51 AM In reply to

    • scuba811
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    • Joined on 09-24-2008, 1:45 PM
    • Posts 4

    Re: Nothing Happens

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    I checked these and they are already are set to what you inquired about.  Any more ideas?

  • 05-21-2009, 8:56 AM In reply to

    • scuba811
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    • Joined on 09-24-2008, 1:45 PM
    • Posts 4

    Re: Nothing Happens

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    I think I may have figured out the problem.  I was running IE 6 when trying to run this.  Yesterday I upgraded to 8 and this morning I tried to run the installer again.  It worked this time and is installing the apps.

     Thanks for your help on everyhting.  If I find anything else I will start a new thread as it won't be in the same topic.

  • 05-21-2009, 2:40 PM In reply to

    • andrewbi
    • Top 150 Contributor
    • Joined on 03-08-2007, 10:01 PM
    • Posts 41

    Re: Nothing Happens

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    Just in case you see this, did any of those registry keys I mentioned (or the "ProxyOveride" key in the same location) have their value changed? I'm curious as to whether IE8 got it working by changing those values or doing something else.

     Thank you for following up and letting us known when you found a solution as well. This will help us assist other customers in the future.

    Thanks,
    Andrew

    Andrew Birck
    Microsoft Developer, IIS

  • 06-05-2009, 1:53 AM In reply to

    Re: Nothing Happens

    Reply Contact

    Hi Andrew

     I'm having exactly the same probelm as Scuba811 when I try to use the Web Platform Installer:

     Method 'InternetOpenUrl' failed. Failure: 0x80072EFF
    Failed to download Web Platform Installer MSI. Unable to launch Web Platform Installer    .

    I've checked the registry key
    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Inetnet Settings

    and the value for ProxyEnable REG_DWORD is set to 1

    I don't have any entry for "ProxyServer". I'm behind a corporate firewall that uses a proxy .pac file of the form http://*.gov.*:1024/ntgproxy.pac

    Please could you suggest what else I can do to get the Web Platform Installer to work.

    Thanks

    P.S. The company uses IE6 so I'd rather not upgrade to IE8

  • 06-09-2009, 1:10 PM In reply to

    • andrewbi
    • Top 150 Contributor
    • Joined on 03-08-2007, 10:01 PM
    • Posts 41

    Re: Nothing Happens

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    We've heard a couple reports of WinXP machines with PAC having trouble connecting. The only solution we've heard for the current version is to upgrade to IE8 but we'll investigate the issue for a fix in the RTW version. If I find out anything more I'll come back and post it here.

    Thanks,
    Andrew

    Andrew Birck
    Microsoft Developer, IIS

  • 06-11-2009, 10:31 PM In reply to

    Re: Nothing Happens

    Reply Contact

    Hi Andrew

     Thanks for your quick reply.

    I've installed IE8 and now the Web Installer Platform runs OK.

    Problem 2 is now its asking for files from the XP SP2 disc, which I've installed to a directory on my machine. Everything goes OK until we get to the file admxprox.dll which I can't find anywhere in the XP SP2 installation disc or in my windows directory. From reading posts in other forums I believe that this may be on the original XP disc. As I'm sure you;re well aware, most people don;t get any discs with their machines any more as Windows is preinstalled (as is my version). Is there anywhere else that I can get hold of the necessary files?
    Tags:

  • 06-12-2009, 1:08 PM In reply to

    • andrewbi
    • Top 150 Contributor
    • Joined on 03-08-2007, 10:01 PM
    • Posts 41

    Re: Nothing Happens

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    Looking at my XP SP2 CD I see a "admxprox.dl_" in the "i386" folder. I believe that's either the DLL or a compressed version of it. Does pointing the dialog to the "i386" folder not work?

    Andrew Birck
    Microsoft Developer, IIS

  • 06-15-2009, 12:38 AM In reply to

    Re: Nothing Happens

    Reply Contact

    Hi Andrew

     I extracted the files from the XP SP2 exe file (WindowsXP-KB835935-SP2.exe) using the following command: >D:\WindowsXP-KB835935-SP2-ENU.exe /integrate:D:\WinXP (I have a partitioned harddrive with D: as data)

    I point the installer to D:/WinXP/i386 but it can't find admxprox.dll or admxprox.dl_ When I navigate to the folder D:/WinXP and look at the files there are lots of other files there (eg admwprox.dl_), but not admxprox.dl_

     Thanks again for your help

     Regards

     Gary
    Tags:

  • 06-15-2009, 1:19 PM In reply to

    • andrewbi
    • Top 150 Contributor
    • Joined on 03-08-2007, 10:01 PM
    • Posts 41

    Re: Nothing Happens

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    I was looking at my full WinXP installation CD when I found admxprox.dl_ in i386. Sounds like you'll probably have to find your original install media.

     Thanks,
    Andrew

    Andrew Birck
    Microsoft Developer, IIS

  • 06-21-2009, 2:26 AM In reply to

    Re: Nothing Happens

    Reply Contact

    Hi Andrew

    As I said before, I and thousands like me don't get installation media any more as our machines come pre-installed with Windows.

    Fortunately, when reading the documentation for Visual Web Developer (sorry, I should have done this first), I find you don't need IIS to test web pages on your local machine.

    Perhaps you can put a note to this effect next to the Web Server option when choosing Web Platform components from within the Web Platform Installer application? Something like "to install IIS you will need the original XP discs". This will avoid a lot of headaches for new users trying to install IIS when they don't really need it.

    Thanks again for your help. I look forward to writing my first .net application
    Tags:

  • 06-23-2009, 5:37 PM In reply to

    • choyer
    • Top 50 Contributor
    • Joined on 01-29-2008, 2:02 AM
    • Posts 127

    Re: Nothing Happens

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    Hi gazza_roberts,

    Indeed, we have heard this feedback from many folks hitting the same frustration.  I think you make a great suggestion for how we can improve the experience.

    Good luck on your .net application and let us know how it goes!  I'd be interested in your feedback going from installing the components you need in Web PI to developing your application.  Is there more we could do to help you get started developing your web application more easily?

    Crystal

    Web Platform Installer Program Manager
    IIS Program Manager
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