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Thread: 500.19 Error While trying to access Image Virtual Folders from UNC

Last post 05-07-2009 11:15 PM by lextm. 3 replies.

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  • 05-05-2009, 12:12 PM

    • deltatuk
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    • Joined on 05-05-2009, 3:55 PM
    • Posts 2

    500.19 Error While trying to access Image Virtual Folders from UNC

    We have a 2008 x64 Server running IIS7 that will start throwing 500.19 (The requested page cannot be accessed because the related configuration data for the page is invalid.) errors when it tries to access images from a virtual folder located on a UNC share. The odd thing is if you restart IIS the errors disappear, however they will reappear in a few hours, sometimes on a different site even. We are running the app pools as a user with rights to the UNC share, and we have configured IIS to connect to the UNC with the same user and password.I have included the error details below. Any help is appreciated.

     

    Module: IIS Web Core

    Notification: BeginRequest

     Handler: Not yet determined

    Error Code: 0x80070038

    Config Error: 

    Config File:

    Requested URL:x.x.x.x:8015/images/logo.jpg

    Physical Path: \\UNCShare\Images\Site\logo.jpg

    Logon Method: Not yet determined

    Logon User: Not yet determined

  • 05-05-2009, 10:54 PM In reply to

    • lextm
    • Top 10 Contributor
    • Joined on 10-22-2008, 4:18 AM
    • Shanghai, PRC
    • Posts 1,417

    Re: 500.19 Error While trying to access Image Virtual Folders from UNC

    Note that 0x80070038 means

    # as an HRESULT: Severity: FAILURE (1), FACILITY_WIN32 (0x7), Code 0x38
    # for hex 0x38 / decimal 56
      ERROR_TOO_MANY_CMDS                                            winerror.h  
    # The network BIOS command limit has been reached.
    # 1 matches found for "80070038"

    Therefore, this article will help,

    http://support.microsoft.com/kb/810886

    To know more about Windows error code, you can use this command line tool

    http://www.microsoft.com/downloads/details.aspx?familyid=be596899-7bb8-4208-b7fc-09e02a13696c&displaylang=en

    Lex Li
    Support Engineer at Microsoft
    ---------------------------
    This posting is provided "AS IS" with no warranties, and confers no rights.
  • 05-06-2009, 6:10 PM In reply to

    • deltatuk
    • Not Ranked
    • Joined on 05-05-2009, 3:55 PM
    • Posts 2

    Re: 500.19 Error While trying to access Image Virtual Folders from UNC

     Is there a way that I can monitor the command count in Performance Monitor, so I can see the ceiling we are hitting? Also we are seeing requests from IIS for web.config files before it actually requests the file that was requested. Is there a way to keep IIS from requesting web.config files before it requests the real file. Below are the sniffer logs illustrating the issue.

     

    416         1.004432              10.20.11.238       10.20.11.5            SMB       NT Create AndX Request, Path: \SharedContent\cfb\memberphotos\15223652\signature\signature picture.jpg\web.config

    417         1.005820              10.20.11.5            10.20.11.238       SMB       NT Create AndX Response, FID: 0x0000, Error: STATUS_OBJECT_PATH_NOT_FOUND

    418         1.006489              10.20.11.238       10.20.11.5            SMB       NT Create AndX Request, Path: \SharedContent\cfb\memberphotos\15223652\signature\signature picture.jpg\web.config

    419         1.007634              10.20.11.5            10.20.11.238       SMB       NT Create AndX Response, FID: 0x0000, Error: STATUS_OBJECT_PATH_NOT_FOUND

    420         1.008034              10.20.11.238       10.20.11.5            SMB       NT Create AndX Request, FID: 0x99c4, Path: \SHAREDCONTENT\CFB\MEMBERPHOTOS\15223652\SIGNATURE\SIGNATURE PICTURE.JPG
  • 05-07-2009, 11:15 PM In reply to

    • lextm
    • Top 10 Contributor
    • Joined on 10-22-2008, 4:18 AM
    • Shanghai, PRC
    • Posts 1,417

    Re: 500.19 Error While trying to access Image Virtual Folders from UNC

    I am not sure if there is a way to test ceiling, but you may raise the bar several times to see if you can locate the maximum value for current user base. After that, make sure you leave enough space for the future, too.

    Lex Li
    Support Engineer at Microsoft
    ---------------------------
    This posting is provided "AS IS" with no warranties, and confers no rights.
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