Web Platform Installer
Problem when running the Web Platform Installer
Last post Apr 15, 2009 01:56 PM by choyer
Apr 03, 2009 12:09 PM|LINK
I ran into a problem with the wpilauncher.exe.
When I run it, it says, ".NET 2.0 is a prerequisite for the Microsoft Web Platform Installer. Click OK to download and install...".
When I do that, I get a windows dialogue error box entitled, "16 bit MS-DOS Subsystem", saying, "...The NTVDM CPU has encountered an illegal instruction..." and some path info. And I can get no further.
I'm running Running Windows XP Professional, Version 2002, Service Pack 2.
Can anyone advise please?
web platform installer
Apr 03, 2009 08:17 PM|LINK
Hi Junglefish, The symptoms are strikingly similar to virus infection. Could you perform a system scan with your favorite anti virus (make sure its up to date).
There are some helpful links on this problem, all over the web like this
From our end, we will investigate this issue internally. Please post back your comments after you have finished scanning your system for potential infections.
Apr 06, 2009 08:59 AM|LINK
Just full-system scanned with VirusScan, and it's all clean.
I am behind a fairly secure firewall. Could that be the issue?
Apr 06, 2009 04:45 PM|LINK
When you launch Web PI from many sites you'll actually be installing our launcher. This launcher determines whether you have .NET Framework 2.0 on your machine and then launches the architecture appropriate version of Web PI. We have heard several times
that the launcher is acting weird in certain circumstances. We're adding better tracing of this launcher in our next release so we can debug it.
But in the meantime, once you have .NET Framework 2.0 on your machine, try launching the MSI directly (links provided below).
Does that fix it?
Apr 07, 2009 07:35 AM|LINK
I've installed .NET Framework Version 2.0 (from here http://www.microsoft.com/downloads/thankyou.aspx?familyId=0856eacb-4362-4b0d-8edd-aab15c5e04f5&displayLang=en).
I then installed the WebPI, from here http://download.microsoft.com/download/B/A/D/BAD203B3-EF77-469E-9483-E0329590BBC3/WebPlatformInstaller_x86.msi
So far so good.
But when I run the WebPI I get this error message, "Unable to download the Web Platform product list from https://go.microsoft.com/fwlink/?LinkID=142915. Check your network connection and try again...."
Apr 07, 2009 08:39 AM|LINK
And yes, I am connecting via a corporate proxy. (Just seen some of the other similar threads...)
Apr 07, 2009 02:50 PM|LINK
Yes, I can hit the URL 'https://go.microsoft.com/fwlink/?linkid=142915' in my browser, although it resolves to 'http://www.microsoft.com/web/webpi/2.0/WebProductList-beta.xml'
Apr 09, 2009 07:52 PM|LINK
Thanks for the further information!
Based on the feedback in this forum we were able to track down the issue and are working on a new build to be published very soon (I will make an announcement on this forum).
Apr 15, 2009 01:56 PM|LINK
Thanks for the feedback and we think we have a fix for you! Please try the new build below and let us know if you are now able to connect up to Web PI.
64 bit System --
x86 System --
Thanks again for the feedback, it has helped us track down and fix a handful of issues.