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Thread: iie6 service unavailable

Last post 03-25-2009 2:55 PM by Paul Lynch. 7 replies.

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  • 03-25-2009, 12:06 PM

    • adw999
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    • Joined on 03-25-2009, 4:02 PM
    • Posts 4

    iie6 service unavailable

    Hi

    After installing php as an isapi extension into ii6 on a 64bit machine I'm getting the error 'Service unavailable'. I've tried lots of so called solutions from permission checking to running code 'required' for php to be run on a 64 bit machine but i'm still getting nowhere. The application pool seems to be the problem, it starts fine but executing a page it falls over and stops.

    Any one got any solutions for what could be the problem?

    Thanks

  • 03-25-2009, 12:21 PM In reply to

    Re: iie6 service unavailable

    Hello,

    Review the Event Viewer logs to see if there are any errors depicting what the error is that is causing the application pool to crash. (Service Unavailable means the site's application pool is stopped).

    Most likely it is a permissions problem. I would also check the Web Service Extensions in IIS to ensure the ISAPI extension is "Allowed".

    If you find any errors in the Event Viewer, feel free to post them here!

    Hope this helps!

    Brock Hensley
    Technical Support Representative
    http://www.ServerIntellect.com

    Managed Servers, 24x7 U.S. Support, Web Hosting Solutions.
  • 03-25-2009, 12:29 PM In reply to

    • adw999
    • Not Ranked
    • Joined on 03-25-2009, 4:02 PM
    • Posts 4

    Re: iie6 service unavailable

    The event log - error log says:

    Application pool 'DefaultAppPool' is being automatically disabled due to a series of failures in the process(es) serving that application pool.

    Another says:

    A process serving application pool 'DefaultAppPool' reported a failure. The process id was '2620'.  The data field contains the error number.

     

    I've added the isapi dll into the allowed web service extensions but still no luck. Thanks for the help so far!

     

     

  • 03-25-2009, 12:40 PM In reply to

    Re: iie6 service unavailable

    Hello,

    Make sure the "IIS_WPG" group has "Read & Execute", "List", and "Read" permissions on the PHP installation folder (e.g. C:\php) and that the permissions are inherited on the files inside the folder (php5isapi.dll).

    Be sure that you have modified the system PATH variable to include the PHP installation folder (e.g. C:\php) and that you have restarted the server after installing PHP.

    To test if this is a permissions issue, you could temporarily assign the website's identity user account to the Administrators group.

    Brock Hensley
    Technical Support Representative
    http://www.ServerIntellect.com

    Managed Servers, 24x7 U.S. Support, Web Hosting Solutions.
  • 03-25-2009, 12:48 PM In reply to

    • adw999
    • Not Ranked
    • Joined on 03-25-2009, 4:02 PM
    • Posts 4

    Re: iie6 service unavailable

     How do i do this:

    Be sure that you have modified the system PATH variable to include the PHP installation folder (e.g. C:\php) 

  • 03-25-2009, 12:57 PM In reply to

    Re: iie6 service unavailable

    Hello,

    The following article has instructions on how to do this:

    http://www.serverintellect.com/support/programming/php-install.aspx

    You will need to reboot for this to take effect.

    Brock Hensley
    Technical Support Representative
    http://www.ServerIntellect.com

    Managed Servers, 24x7 U.S. Support, Web Hosting Solutions.
  • 03-25-2009, 1:51 PM In reply to

    • adw999
    • Not Ranked
    • Joined on 03-25-2009, 4:02 PM
    • Posts 4

    Re: iie6 service unavailable

    I've tried this and it didn't work. I've now uninstalled PHP, created a new App Pool and set a new website up using the new app pool and i'm still getting the same error...

     

    edit: this was moved, not sure why. it's not solely a php problem now

  • 03-25-2009, 2:55 PM In reply to

    Re: iie6 service unavailable

    Hi,

    Is this a Windows 2003 server ? If so see if this applies :

    Running PHP on 64-Bit Windows

    Regards,

    Paul Lynch | www.iisadmin.co.uk
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