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Thread: IIS7 On Vista Do Not Respond After System Wakeup From Sleep Mode

Last post 08-27-2008 3:44 AM by mukhtard. 3 replies.

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  • 08-24-2008, 6:24 AM

    IIS7 On Vista Do Not Respond After System Wakeup From Sleep Mode

    Hi all,

    I have IIS7 installed on my Windows Vista Business Laptop with Vista Service Pack 1 installed. Whenever my system wekeup from the sleep mode the IIS7 (and all services related to it) stop working. Even I cannot restart them using the service utility (their servic state is stopping so they even do not respond to control action).

    Every time I have to restart the system to get that work. Please folks halp me comming out from this weird problem.

    I check the event log and there is only one error in that..."The IP address lease 192.168.0.4 for the Network Card with network address 0013E8EABBED has been denied by the DHCP server 0.0.0.0 (The DHCP Server sent a DHCPNACK message)."

    May be that cause the problem but I am not sure about that as my netework and internet is working correctly after wakeup....any help is greatly appriciated.

  • 08-26-2008, 5:32 PM In reply to

    • anilr
    • Top 10 Contributor
    • Joined on 05-23-2006, 10:13 PM
    • Redmond, WA
    • Posts 1,225

    Re: IIS7 On Vista Do Not Respond After System Wakeup From Sleep Mode

    This will require debugging the hang dump of those services and maybe service control manager to figure out why they are in stopping state - forums is a poor place for something like that, I would suggest that you open a support case with microsoft support.

    Anil Ruia
    Senior Software Design Engineer
    IIS Core Server
  • 08-27-2008, 2:24 AM In reply to

    Re: IIS7 On Vista Do Not Respond After System Wakeup From Sleep Mode

    Hi Anil,

    Thanks for the reply. I figured one thing and that is all those problems start happening after I install the Vista SP1. But as you said that I need to contact MS for this .... so can you let me know how can I contact them for support (I have a valid windows VIsta Instalation) as I never done that before and have no idea about how to contact them (I am in India).

     Amit

  • 08-27-2008, 3:44 AM In reply to

    • mukhtard
    • Top 25 Contributor
    • Joined on 07-07-2008, 5:13 PM
    • Redmond, WA
    • Posts 165

    Re: IIS7 On Vista Do Not Respond After System Wakeup From Sleep Mode

    Amit,
    Visit http://support.microsoft.com/ , under 'Need more help?' click 'Select a product to start' . Once you enter your product and region you should see your options(email and local phone options) of contacting MS support.

    Thanks,
    Mukhtar Desai
    IIS Performance Team

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