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Thread: FPSE 2002 on Win 2008 server --> Service Unavailable

Last post 09-15-2008 12:10 PM by bdinerman. 25 replies.

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  • 07-18-2008, 12:01 PM

    • mile72
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    FPSE 2002 on Win 2008 server --> Service Unavailable

    Greetings,

    I have just installed FPSE 2008 on a Win 2008 server.

    When I go to the IIS 7 management console and to the Microsoft SharePoint Administration site and try to open the Server Administration page I only get the HTTP Error 503. The service is unavailable page.

    Can anyone point me in the right direction to help me solve the problem?


    Have a good one

    Mile

  • 07-22-2008, 11:38 PM In reply to

    Re: FPSE 2002 on Win 2008 server --> Service Unavailable

    Hi Mile,

    You will encounter Servie Unavailable error when the application pool is not running, the full error message is like the following.

    Service Unavailable

    HTTP Error 503. The servie is unavailable.


    For Microsoft Sharepoint Administration site, please make sure MSSharePointAppPool has been started. Select Application Pools node in IIS 7 Manager, you can see an application pool call MSSharePointAppPool. The status field indicates the current status of the application pool. Click MSSharePointAppPool, then you will see Start/Stop actions under the Application Pool Tasks on the pane of the right side in IIS 7 Manager.

    You may also receive Service Unavailable error when concurrent request limit exceeded, but it doesn't looks like your case, you can see The HTTP Status code in IIS 7.0 for reference.

    Zhao Ji Ma
    Sincerely,
    Microsoft Online Community Support

    “Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
  • 07-23-2008, 1:23 AM In reply to

    • mile72
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    Re: FPSE 2002 on Win 2008 server --> Service Unavailable

    Thanks for you reply!

    You where right, the MSSharePointAppPool was stopped!

    But when I start it and the status go from stopped to started in the statur bar I still get the same error message with service unavilable when I try to access it.

    When I go back to check the status of the MSSharePointAppPool under Application Pools, it is back to stopped?

    Anything else I have overlooked?


    Mile

  • 07-23-2008, 1:27 PM In reply to

    • anilr
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    • Redmond, WA
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    Re: FPSE 2002 on Win 2008 server --> Service Unavailable

    Look in the application and/or system event-logs - it should contain events regarding why the app-pool was stopped.

    Anil Ruia
    Senior Software Design Engineer
    IIS Core Server
  • 07-23-2008, 4:03 PM In reply to

    • mile72
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    Re: FPSE 2002 on Win 2008 server --> Service Unavailable

    It did, and it seem to be the following problem:

    Web sites and Web applications depend on the availability of Internet Information Services (IIS) application pools. IIS application pools in turn depend on the Windows Process Activation Service (WAS). If WAS is not running or errors occur during the startup or shutdown of an application pool, Web sites and Web applications may not be available

    I wasen't able to Activate Windows 2008 because of some DNS problem. And to be honest I diden't really care as this is only a test server to learn a bit about Win 2008 server before I upgrade my production servers.

    I'll did a bit deeper to solve the DNS problem, and I assume that the FPSE problem will solve itself when I get the activation right.

    I appreciate all help, thaks a lot guys!!

    Mile

  • 07-23-2008, 4:19 PM In reply to

    • anilr
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    Re: FPSE 2002 on Win 2008 server --> Service Unavailable

    Windows Process Activation Service (WAS) has nothing to do with windows activation - what were the event log entries you saw in the event log.

    Anil Ruia
    Senior Software Design Engineer
    IIS Core Server
  • 07-23-2008, 4:34 PM In reply to

    • mile72
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    Re: FPSE 2002 on Win 2008 server --> Service Unavailable

    ID 5002

    Description:
    Application pool 'MSSharePointAppPool' is being automatically disabled due to a series of failures in the process(es) serving that application pool.

    Mile

  • 07-23-2008, 4:43 PM In reply to

    • anilr
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    Re: FPSE 2002 on Win 2008 server --> Service Unavailable

    Nothing before that regarding specific failures?

    Anil Ruia
    Senior Software Design Engineer
    IIS Core Server
  • 07-23-2008, 5:02 PM In reply to

    • mile72
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    Re: FPSE 2002 on Win 2008 server --> Service Unavailable

    Yes I do, I actually get 5 warnings with event id 5139 right before I get the event id 5002 error:

    A listener channel for protocol 'http' in worker process '6552' serving application pool 'MSSharePointAppPool' reported a listener channel failure. The data field contains the error number.

    A listener channel for protocol 'http' in worker process '412' serving application pool 'MSSharePointAppPool' reported a listener channel failure. The data field contains the error number.

    A listener channel for protocol 'http' in worker process '3456' serving application pool 'MSSharePointAppPool' reported a listener channel failure. The data field contains the error number.

    A listener channel for protocol 'http' in worker process '3456' serving application pool 'MSSharePointAppPool' reported a listener channel failure. The data field contains the error number.

    A listener channel for protocol 'http' in worker process '6164' serving application pool 'MSSharePointAppPool' reported a listener channel failure. The data field contains the error number.

    Mile

  • 07-23-2008, 6:01 PM In reply to

    • anilr
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    Re: FPSE 2002 on Win 2008 server --> Service Unavailable

    Getting warmer :) - what is in the data field - also look in the application event log for other events corresponding to these.

    Anil Ruia
    Senior Software Design Engineer
    IIS Core Server
  • 07-24-2008, 1:22 AM In reply to

    • mile72
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    Re: FPSE 2002 on Win 2008 server --> Service Unavailable

    Yes, it feels like we are moving in the right direction at leas :-)

    I have corresponding events in the application log, they state:
    Source: ISS-W3SVC-WP
    Event ID: 2280
    The Module DLL C:\Windows\system32\RpcProxy\RpcProxy.dll failed to load. The data is the error.

    Mile

  • 07-25-2008, 4:18 PM In reply to

    • anilr
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    Re: FPSE 2002 on Win 2008 server --> Service Unavailable

    What is the data (error code) in the event?  You may have to go to "detailed view" or "XML view" to see it.

    Anil Ruia
    Senior Software Design Engineer
    IIS Core Server
  • 07-25-2008, 6:19 PM In reply to

    • mile72
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    Re: FPSE 2002 on Win 2008 server --> Service Unavailable

    Under detailed view I find the following:

    - EventData

    AppPoolID MSSharePointAppPool
    ProcessID 748
    param3 0
    ProtocolID http
    7E000780

    Binary data:

    In Words

    0000: 8007007E

    In Bytes

    0000: 7E 00 07 80

    I get 5 of these warnings in the system log. Beside the process ID the warnings are the same. The prosess ID's are: 748, 8904, 3444, 3148 and 7348.

    In additian to this I get 5 errors in the application log with the following information under detailed view:

    - EventData

    ModuleDll C:\Windows\system32\RpcProxy\RpcProxy.dll
    7E000000

    Binary data:

    In Words

    0000: 0000007E

    In Bytes

    0000: 7E 00 00 00

    All the errors are identical in the application log.



    Mile

  • 07-27-2008, 8:20 PM In reply to

    • Boot_Dev
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    Re: FPSE 2002 on Win 2008 server --> Service Unavailable

    I'm having the same exact challenges.  Fresh install with SQL 2008.  I'm using to test some app's and get familiar with Srv08/Sql08/ and IIS 7 for Production Env.

     

  • 07-28-2008, 1:53 PM In reply to

    • anilr
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    Re: FPSE 2002 on Win 2008 server --> Service Unavailable

    This means that this dll (or one of its dependencies) is not found - you can see if the dll itself is missing (by using dir) or its dependencies (by using procmon) or remove the ISAPI filter from IIS configuration if you do not need it.

    Anil Ruia
    Senior Software Design Engineer
    IIS Core Server
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