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Answered Thread: IIS Worker Process stopped working and was closed

Last post 09-10-2009 1:15 PM by anilr. 10 replies.

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  • 03-25-2008, 9:23 AM

    • makimix
    • Not Ranked
    • Joined on 03-24-2008, 1:26 PM
    • Posts 7

    IIS Worker Process stopped working and was closed

    I am running IIS 7 for my HTTP server and at random times throughout the day

    I get this error message:

    IIS Worker Process stopped working and was closed

    A problem caused the application to stop working correctly.
    Windows will notify you if a solution is available.

    I click 'Close' (as this is the only option) and that's it. My web server
    doesn't seem to stop functioning. Everything seems to work normal however
    this is really annoying and I want to know what is going on and if I should
    worry? How do I stop this?
    Please help !
    Makimix 
  • 03-25-2008, 9:45 AM In reply to

    Re: IIS Worker Process stopped working and was closed

    Can you install DebugDiag tool and set up a Crash Rule?

    Once the issue happens, this tool will capture the dumps. Please share(ftp location) those dumps, i will take a look.

    Could you also share the event logs?

    ~ Ganesh

  • 03-25-2008, 12:49 PM In reply to

    Re: IIS Worker Process stopped working and was closed

    Makimix,

      Are you facing this problem when you try to browse any particular page or is it a problem with different pages at different times?

    Regards,
    MA Khan
    http://www.iisworkstation.com

    “Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
  • 03-25-2008, 1:07 PM In reply to

    • makimix
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    • Joined on 03-24-2008, 1:26 PM
    • Posts 7

    Re: IIS Worker Process stopped working and was closed

     I use the link  DebugDiag  you gave me for downloading the DebugDiag, but i can't download it. it's seem its not available anymore.

    I will try to find the event logs to show it to you 

    Makimix 

  • 03-25-2008, 1:11 PM In reply to

    • makimix
    • Not Ranked
    • Joined on 03-24-2008, 1:26 PM
    • Posts 7

    Re: IIS Worker Process stopped working and was closed

     it's frequently. i don't know exactly if this problem is depend on a particular page when  i am trying to see. but everytime it's give me this error and i don't know what to do. I tried to download the tool DebugDiag  (http://www.microsoft.com/downloads/details.aspx?FamilyID=28bd5941-c458-46f1-b24d-f60151d875a3&displaylang=en ) to see what happen, but i can't.
     

    Makimix 

  • 03-25-2008, 1:24 PM In reply to

    Re: IIS Worker Process stopped working and was closed

    makimix:

     I tried to download the tool DebugDiag  (http://www.microsoft.com/downloads/details.aspx?FamilyID=28bd5941-c458-46f1-b24d-f60151d875a3&displaylang=en ) to see what happen, but i can't.
     

    Makimix 

    You can try the IIS Diag Tool Kit. It includes DebugDiag 1.0. It's avaliable at

    http://www.microsoft.com/downloads/details.aspx?familyid=9BFA49BC-376B-4A54-95AA-73C9156706E7&displaylang=en

    Regards,
    MA Khan
    http://www.iisworkstation.com

    “Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
  • 03-25-2008, 4:11 PM In reply to

    • makimix
    • Not Ranked
    • Joined on 03-24-2008, 1:26 PM
    • Posts 7

    Re: IIS Worker Process stopped working and was closed

     The IIS Diag Tool you refer to me is not compatible with windows vista ultimate. it's what i'm using. i still can't download the DebugDiag tool.

     

    Makimix 

  • 03-27-2008, 5:55 AM In reply to

    Answered Re: IIS Worker Process stopped working and was closed

    Is it 64-bit OS?

    You could install ADplus and get the dumps:

    How to use ADPlus to troubleshoot "hangs" and "crashes"
    http://support.microsoft.com/kb/286350/en-us

    Go through the Kb and it will help you to set up Adplus and get the dumps.

    Let us know when you have dump.

    ~ Ganesh

  • 09-08-2009, 3:20 PM In reply to

    • jonkIIS
    • Not Ranked
    • Joined on 09-08-2009, 7:06 PM
    • Posts 2

    Re: IIS Worker Process stopped working and was closed

     I'm having same problem.

    I'm running IIS on my Win Vista Biz machine.

    Have about 20 sites running fine for many months. All of my sites are for local development only so they are mapped to mysite.jon mysite2.jon etc thru my hosts file.Again I have had no problems until recently and have nothing but default settings in my IIS installation.

    If I add a site with a subdomain like http://mysub.mysite.jon and then run it I get a popup window saying: IIS Worker Process stopped working and was closed A problem caused the application to stop working correctly.

    Resolution that is working so far:
    Remove the periods from the SITE NAME in IIS

    Sitename in IIS: test.mysite.jon causes error however if I simply rename the site to testmysite.jon it works fine. All other settings including hosts file, bindings, app pool were left the same so I'm suspecting this must be a bug that has something to do with the sitename in IIS.

     

     


     

     

  • 09-08-2009, 3:33 PM In reply to

    • jonkIIS
    • Not Ranked
    • Joined on 09-08-2009, 7:06 PM
    • Posts 2

    Re: IIS Worker Process stopped working and was closed

     After further testing I've just found that it may have something to do with the length of the sitename. For example I just created a site called partners.Mysite.jon which i then renamed (as described above) to partnersMysiteJon. This created the error.

     When I renamed the site in IIS to partners, all ran fine......

  • 09-10-2009, 1:15 PM In reply to

    • anilr
    • Top 10 Contributor
    • Joined on 05-23-2006, 10:13 PM
    • Redmond, WA
    • Posts 2,343

    Re: IIS Worker Process stopped working and was closed

    Are you by any chance running the dynamic IP restriction module beta - if so, please look at this.

    Anil Ruia
    Senior Software Design Engineer
    IIS Core Server
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