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• 03-06-2008, 8:39 PM

  startup123 Joined on 03-07-2008, 1:38 AM Posts 6

  Please Help! IIS XP component is not working on my computer Reply Contact My test for properly installed and working IIS fails after I installed IIS XP component on my computer and made a simple test with a static html page following these two links http://livedocs.adobe.com/en_US/Dreamweaver/9.0/help.html?content=WS72151B92-7F63-4885-B973-D44A32C09E4F.html http://livedocs.adobe.com/en_US/Dreamweaver/9.0/help.html?content=WSE095334F-D9AC-47fa-9679-089199F6A72E.html Windows Internet explorer didn't showed the test page but this message: "This error (HTTP 404 Not Found) means that Internet Explorer was able to connect to the website, but the page you wanted was not found. It's possible that the webpage is temporarily unavailable. Alternatively, the website might have changed or removed the webpage. For more information about HTTP errors, see Help." I lost my day looking for help in windows XP and the internet with no luck. Some time ago before installing IIS I put to manual or disabled some services that I didn't need referring to some internet sites about their functionality. I wonder if I have turned something off that now IIS needs. What services and and processes must be running for proper IIS functionality? I dind't turn off anything after installing IIS. I hope someone can help me.

• 03-07-2008, 12:07 AM

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  startup123 Joined on 03-07-2008, 1:38 AM Posts 6

  Re: Please Help! IIS XP component is not working on my computer Reply Contact After another several hours of searching the internet for clues, I found and tried the tutorial from this web page http://www.dartmouth.edu/~deploypki/materials/web_authn/pages/IISonXP_Install.htm Unfortunately I didn't get the same result when I typed http://localhost in the address field of the browser, first I got a dialog box asking for an user name and password. I'm using this computer at home for years and I haven't set any password anywhere. So I just typed my user name and after pressing OK the Internet Explorer displayed the following error: "This error (HTTP 500 Internal Server Error) means that the website you are visiting had a server problem which prevented the webpage from displaying." And Firefox displayed this error: error '8002801c' Error accessing the OLE registry. /iisHelp/common/500-100.asp, line 17 I have no idea what to do. I will greatly appreciate your help

• 03-07-2008, 2:16 AM

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  qbernard Joined on 03-25-2003, 10:12 PM Malaysia Posts 3,126	Re: Please Help! IIS XP component is not working on my computer Reply Contact What authentication method you using? put a simple hello.html, then put it inetpub\wwwroot folder, configure anonymous, make sure iusr_computername account has READ permissions, then test browse it.   Cheers, Bernard Cheah

• 03-07-2008, 9:42 AM

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  startup123 Joined on 03-07-2008, 1:38 AM Posts 6

  Re: Please Help! IIS XP component is not working on my computer Reply Contact Thank you for your reply qbernard, I'm new to this and don't understand most of your message. I have the simple hello.html file in inetpub\wwwroot folder, and when I type http://localhost/hello.html in the address bar of my browser I get this error message in IE: "This error (HTTP 404 Not Found) means that Internet Explorer was able to connect to the website, but the page you wanted was not found. It's possible that the webpage is temporarily unavailable. Alternatively, the website might have changed or removed the webpage." If I do that with Firefox I just get a blank page  without any error and the status says Done. I don't understand what you mean by "What authentication method you using?" I've been using this computer for more than 3 years at home and have never done any authentication and don't even know what actions defines this. Yesterday I installed IIS XP component in order to learn Dreamweaver. I also don't understand what "configure anonymous" means and how to make sure that "iusr_computername account has READ permissions" Can you or anyone please help me with more details or point where to learn about all these things. I greatly appreciate your help.

• 03-07-2008, 9:52 AM

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  ganeshanekar Joined on 11-15-2006, 12:29 AM India Posts 528

  Re: Please Help! IIS XP component is not working on my computer Reply Contact Do this Click Start>Run - Type - inetmgr.exe This will open IIS manager. Expand computer name, you should see Web Site Folder - Expand and then you should see Default Web Site listed. In left pane - Highlight Default Web Site - and now in Right hand pane - check if your hello.html shows up or not - If it is there , then right click and choose "browse" Probably you might see 401 error or it might ask you to enter usename/password...Just cancel it... Go back to IIS manager - Right Click Default Web Site> Properties> Directory Security Tab...Now you will couple of Edit buttons....Click on 1st Edit button.... Make sure the "Enable anonymous access" Checkbox is checked...if it is clear..check it.. Then test the page again as above. Hope this helps.. ~ Ganesh CSS, Microsoft Corp

• 03-07-2008, 1:30 PM

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  startup123 Joined on 03-07-2008, 1:38 AM Posts 6

  Re: Please Help! IIS XP component is not working on my computer Reply Contact  Ganesh, thank you so much, BIG help!. I followed your instructions and when I right clicked on my hello.html and chose "browse" from the IIS manager, the browser displayed properly "hello" without getting any error. I checked the same with Firefox by setting it as a default browser and it displayed hello with no problems too. Then I tested accessing the file from both browsers by typing http://localhost/hello.html in the address bar and all worked fine. It is hard to believe that just browsing from the IIS manager fixed the problem. I also verified the status of the "Enable anonymous access" and it was already checked. I wish I know the reason but I have no idea what fixed the problem. I'm not sure if this was related to it, but IE showed an alert bar that Intranet settings are now turned off by default, which according to the Help comes when IE can't automatically detect Intranet, I fixed that by unchecking the automatic detection. I doubt this was the problem since "hello" was displayed before I fixed the automatic Intranet detection. Again I greatly appreciate your help.

• 03-07-2008, 3:17 PM

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  startup123 Joined on 03-07-2008, 1:38 AM Posts 6

  Re: Please Help! IIS XP component is not working on my computer Reply Contact Oh, no. I spoke too soon. It is not working again after I restarted the computer. Here is a screen shot of the content IIS manager shows, the windows below is the content of my C:\inetpub\wwwroot. http://i111.photobucket.com/albums/n129/Emil3d/my_IIS.jpg    I'm not sure if it was like that before but now I paid attention and noticed that the Default Web Site  is marked as (Stopped). I right click on it and chose Start but got this error: "Unexpected error  0x8ffe2740 occurred. Please help, my second day dedicated to fixing this problem is about to be lost without resolve. Any clues what to try now. Thank you for all the help.

• 03-07-2008, 10:40 PM

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  startup123 Joined on 03-07-2008, 1:38 AM Posts 6	Re: Please Help! IIS XP component is not working on my computer Reply Contact  Well here's what's happening, If I keep restarting the computer I eventually hit a session when the IIS is working properly. And it can work in several subsequent sessions. But I have no ideas as to what could be causing this. Any clues?

• 03-08-2008, 9:22 PM

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  qbernard Joined on 03-25-2003, 10:12 PM Malaysia Posts 3,126	Re: Please Help! IIS XP component is not working on my computer Reply Contact Well the error - "Unexpected error  0x8ffe2740 occurred" is saying that IIS is not started and it is unable to bind to the configure port...  Read. "Unexpected Error 0x8ffe2740 Occurred" Error Message When You Try to Start a Web Site http://support.microsoft.com/?id=816944 Cheers, Bernard Cheah