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• 10-05-2007, 12:02 PM

  frist44 Joined on 03-01-2007, 1:38 PM Posts 55

  FTP connection problem Reply Contact I have a standard FTP that's working fine. It's directed to a directory. I just recently added a VD to it directed elsewhere on the system. I can connect to it fine, but my colleagues in India can not. They can however connect to the root just fine. I checked the logs and there is no mention of their attempt to the new VD, so it looks like it never even makes it to the server.  We have a Juniper firewall, but the FTP port is open. Anyone know why someone india wouldn't be able to connect to the VD when I can using the same username and password?

• 10-05-2007, 1:47 PM

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  tomkmvp Joined on 03-20-2003, 10:27 AM Central NJ Posts 6,163	Re: FTP connection problem Reply Contact Are the NTFS permissions correct on the VD target file system? Tom Kaminski IIS MVP http://mvp.support.microsoft.com/ http://blogs.iis.net/tomkmvp/ http://www.linkedin.com/pub/8/690/408 http://www.bluesrepublic.org/

• 10-05-2007, 4:36 PM

  In reply to

  frist44 Joined on 03-01-2007, 1:38 PM Posts 55	Re: FTP connection problem Reply Contact yeah they're the same as the root. we're using the same login anyway, and it's work for me.

• 10-06-2007, 1:08 AM

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  qbernard Joined on 03-26-2003, 2:12 AM Malaysia Posts 3,189	Re: FTP connection problem Reply Contact what's the error msgs when your friend navigate to the Vdir ? try connect from command prompt as well. ftp.exe Cheers, Bernard Cheah

• 10-06-2007, 5:11 PM

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  frist44 Joined on 03-01-2007, 1:38 PM Posts 55	Re: FTP connection problem Reply Contact i remoted into the machine and was able to connect through the browser with IE6 but not IE7, does that make any sense?

• 10-08-2007, 12:32 AM

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  qbernard Joined on 03-26-2003, 2:12 AM Malaysia Posts 3,189	Re: FTP connection problem Reply Contact Not much. if this work on IE 6 and user got redirected to the correct folder. But not on IE 7 and it stuck at root folder, this is IE issue. not IIS.  And this is also a known issue. http://msmvps.com/blogs/bernard/archive/2006/11/15/ie7-and-iis-ftp.aspx Cheers, Bernard Cheah

• 10-08-2007, 7:18 AM

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  frist44 Joined on 03-01-2007, 1:38 PM Posts 55	Re: FTP connection problem Reply Contact I'm also trying to connect via the command prompt. Is there something special you need to do to connect to VD's??? I type "open [root ftp]" and it works fine, and if i try "open [root/virtualdirectory]" it says "unknown host..."  Ideas?

• 10-09-2007, 12:38 AM

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  qbernard Joined on 03-26-2003, 2:12 AM Malaysia Posts 3,189	Re: FTP connection problem Reply Contact You first connect to the server ftp yourftpserver then login then only 'cd virtualdirectory'   Cheers, Bernard Cheah

• 10-09-2007, 10:56 AM

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  frist44 Joined on 03-01-2007, 1:38 PM Posts 55	Re: FTP connection problem Reply Contact Turns out they just didn't know how to use WS_ftp, and that you had to specify the remote folder outside of the path. Thanks for the support.

• 10-10-2007, 12:49 AM

  In reply to

  qbernard Joined on 03-26-2003, 2:12 AM Malaysia Posts 3,189	Re: FTP connection problem Reply Contact Lovely... Cheers, Bernard Cheah