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Not Answered Thread: Malformed XML, Bad Uninstalls, Cant Reinstall!

Last post 06-09-2008 11:30 AM by Stephen_Piland. 20 replies.

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  • 10-18-2007, 8:48 PM In reply to

    • idfx
    • Not Ranked
    • Joined on 09-20-2007, 1:15 AM
    • Posts 9

    Re: Malformed XML, Bad Uninstalls, Cant Reinstall!

    1. I was working on IIS (trying to figure out a weird caching related issue) and left work that night and the machine went into standby, IIS was open. When I came back and tried to get the machine out of standby, it crashed and I had to reboot the machine. Once rebooted, tried to do anything with IIS and it was complaining about a Malformed XML file (not well formed etc..). So then we tried to uninstall IIS - which wouldn't work at all. So we moved the file out of the folder it was in and tried to get it to recreate or do something, then next time we tried to uninstall IIS, IIS was removed. After which we have not been able to reinstall and are getting the errors as displayed in the log files. This is a client's laptop (built from the toshiba vista build cd), although we didn't build it, I don't think its an upgrade.

     2.Here you go:

     C:\Windows\System32>dir C:\windows\system32\inetsrv /s
     Volume in drive C is S3A6022D001
     Volume Serial Number is 3673-3B8D

     Directory of C:\windows\system32\inetsrv

    20/09/2007  11:02 AM    <DIR>          .
    20/09/2007  11:02 AM    <DIR>          ..
    07/02/2007  02:32 PM    <DIR>          History
                   0 File(s)              0 bytes

     Directory of C:\windows\system32\inetsrv\History

    07/02/2007  02:32 PM    <DIR>          .
    07/02/2007  02:32 PM    <DIR>          ..
    05/02/2007  10:24 AM           266,230 MBSchema_0000000001_0000000000.xml
    05/02/2007  10:24 AM           266,230 MBSchema_0000000002_0000000000.xml
    05/02/2007  10:24 AM           266,230 MBSchema_0000000003_0000000000.xml
    05/02/2007  10:24 AM           266,230 MBSchema_0000000004_0000000000.xml
    05/02/2007  10:24 AM           266,230 MBSchema_0000000005_0000000000.xml
    05/02/2007  10:24 AM           266,230 MBSchema_0000000006_0000000000.xml
    05/02/2007  10:24 AM           266,230 MBSchema_0000000007_0000000000.xml
    05/02/2007  10:24 AM           266,230 MBSchema_0000000008_0000000000.xml
    05/02/2007  10:24 AM           266,230 MBSchema_0000000009_0000000000.xml
    05/02/2007  10:24 AM             2,078 MetaBase_0000000001_0000000000.xml
    05/02/2007  10:24 AM            10,151 MetaBase_0000000002_0000000000.xml
    05/02/2007  10:24 AM            10,151 MetaBase_0000000003_0000000000.xml
    05/02/2007  10:26 AM            10,151 MetaBase_0000000004_0000000000.xml
    07/02/2007  10:52 AM            10,151 MetaBase_0000000005_0000000000.xml
    07/02/2007  10:56 AM            10,151 MetaBase_0000000006_0000000000.xml
    07/02/2007  12:50 PM            10,151 MetaBase_0000000007_0000000000.xml
    07/02/2007  02:05 PM            10,151 MetaBase_0000000008_0000000000.xml
    07/02/2007  02:32 PM            10,151 MetaBase_0000000009_0000000000.xml
                  18 File(s)      2,479,356 bytes

         Total Files Listed:
                  18 File(s)      2,479,356 bytes
                   5 Dir(s)  52,460,646,400 bytes free
     

    3. I have already tried uninstalling WAPS and then installing IIS, which doesnt work, you have seen the logs of attempted IIS installs while WAPS was uninstalled. WAPS also fails to install when I try to reinstall it, I get the message "An error has occurred. Not all of the features were successfully changed." And even  though I tick all of the children under WAPS to reinstall, they are all unticked again and not installed, this is basically the same thing that happens with IIS 

  • 10-25-2007, 9:16 PM In reply to

    • xinkai
    • Top 500 Contributor
    • Joined on 12-04-2006, 5:46 AM
    • Posts 16

    Re: Malformed XML, Bad Uninstalls, Cant Reinstall!

    hi idfx, can you run the following to collect some more info from your box?

    mkdir \t1

    cd \t1

    copy %windir%\system32\inetsrv\config\*

    icacls %windir%\system32\inetsrv\* /save fileAcl.txt /T

    filever /S %windir%\system32\inetsrv\* > fileVer.txt

    icacls %windir%\sysWOW64\inetsrv\* /save fileAcl.WOW.txt /T

    filever /S %windir%\sysWOW64\inetsrv\* > fileVer.WOW.txt

    copy \Windows\iis7.log

    copy \Windows\Logs\CBS\CBS.log

    copy \Windows\Panther\setupact.log

    copy \Windows\Panther\setuperr.log

    copy \Windows\iis7_gather.log

    wevtutil epl system .\system.evtx "/q:*[System[(Level=1 or Level=2)]]" /ow:true

    wevtutil epl application .\application.evtx "/q:*[Application[(Level=1 or Level=2)]]" /ow:true

    reg export HKLM\SOFTWARE\Microsoft\InetStp InetStp_reg.txt

    reg export "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion" version_reg.txt

    copy %windir%\Microsoft.NET\Framework\v2.0.50727\CONFIG\machine.config

    copy %windir%\Microsoft.NET\Framework\v2.0.50727\CONFIG\web.config

    copy %windir%\Microsoft.NET\Framework64\v2.0.50727\CONFIG\machine.config machine.64.config

    copy %windir%\Microsoft.NET\Framework64\v2.0.50727\CONFIG\web.config web.64.config\

    sc qc was >>readme.txt

    sc qc w3svc >>readme.txt

    sc qc msftpsvc >>readme.txt

    or is that possiable I can TS to your box to have a look?

  • 10-28-2007, 6:27 PM In reply to

    • idfx
    • Not Ranked
    • Joined on 09-20-2007, 1:15 AM
    • Posts 9

    Re: Malformed XML, Bad Uninstalls, Cant Reinstall!

     Ok i've run that for you and included the run information in the run-log.txt file. I won't be able to organise TS to the box but if you need any other information just let me know, thanks for all the help so far.

     
    You can grab the files here:

     http://users.on.net/~purpledevil/files.zip
     

  • 06-08-2008, 7:52 PM In reply to

    Re: Malformed XML, Bad Uninstalls, Cant Reinstall!

    Anything ever become of this?  I'm experiencing similar symptoms.  Thanks.

  • 06-08-2008, 10:12 PM In reply to

    Re: Malformed XML, Bad Uninstalls, Cant Reinstall!

    The same exact error msgs ? what version of Vista you running ? SP1 installed ?
    Cheers,
    Bernard Cheah
  • 06-09-2008, 11:30 AM In reply to

    Re: Malformed XML, Bad Uninstalls, Cant Reinstall!

    Vista SP1 (Ultimate)

    I have tried the suggestion to uninstalled WAS, IIS, deleted everything in INETSRV directory.  When I try and add IIS I get 'Windows Features: An error has occurred. Not all of the features were successfully added'.  Then it wants to reboot.

     

    Thanks for any help!!

     

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